A：Good morning, this is Miss Li, secretary to Mr.Smith of ABC Company. ______ B：This is Zhang Hai from Beijing. ______A：I am sorry, ______. May I take a messageCan I help you；May I speak to Mr.Smith；please hold on May I speak to Mr.Smith；Can I help you；Mr.Smith is unavailable Can I help you；May I speak to Mr.Smith；Mr.Smith is unavailable May I speak to Mr.Smith；Can I help you；please hold on

—MayIremindyouthataMr.Wangiswaitingoutsidesir?—Oht

forget had forgotten forgot have forgotten

--MayIremindyouthatMr.WhiteiswaitingoutsideMrs.Gre

—Mr.Gordonaskedmetoremindyouofthemeetingthisaftern

won’t don’t will do

―Mr.Gordonaskedmetoremindyouofthemeetingthisaftern

won’t don’t will do

―MayIremindyouthataMrWangiswaitingoutsidesir?―Ohth

forget have forgotten had forgotten forgot

Canyou___metocallMr.Smiththisafternoon?Youknowhowf

permit persuade remind allow

—MayIremindyouthataMr.WangiswaitingoutsideSir?—Oht

forget forgot had forgotten will forget

— May I remind you that a Mr. Smith is waiting outside, sir? — Oh, that’s right. I ______ about ...

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