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Yes, I am Mr. Smith. No, he is not in the office fight now. Speaking ! He is not here. Can I speak for him
Here you are No, thank you Yes, please You’re welcome
Both …and … Either …or … Not only… but also … Neither … nor …
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A. sounds suggests tells says
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attempt assess accuse appear
Yes, I am Mr. Smith. No, he is not in the office fight now. Speaking ! He is not here. Can I speak for him
Not really I am sure Let me check Never mind
must not may not can’t won’t
A:Good morning, this is Miss Li, secretary to Mr.Smith of ABC Company. ______ B:This is Zhang Hai from Beijing. ______A:I am sorry, ______. May I take a messageCan I help you;May I speak to Mr.Smith;please hold on May I speak to Mr.Smith;Can I help you;Mr.Smith is unavailable Can I help you;May I speak to Mr.Smith;Mr.Smith is unavailable May I speak to Mr.Smith;Can I help you;please hold on