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—May I speak to Tom? —Sorry, he isn’t in now. What’s up? —___. —Sure, go aheaD. old on, ...

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has    had    is having    will have  
name    way    number    telephone  
May I speak to Daniel; in    Is Daniel speaking?; at    May I speak to Daniel; at    Is it Daniel; out  
Speak, please    Hold on, please    This is Tom    Sorry, you can’t  
I'm sorry. He' s at a meeting now.  I am. Speak, please.  Hello. Who' re you, please  Hello. Thank you for callin  
don’t know    haven’t known    didn’t know    wasn’t knowing  
room    card    number    seat  
has been to , will come back    has gone to , will back    has been in , woild come back    won’t come back  
may  can   must  need  
Yes,please    Hold on    This is Tom    Sorry  
name    way    number    telephone  
Hold the line pleasE.    I am Tom.    Who are you?    Are you Linda?  
Yes, I am    I'm Tom speaking      Yes, you may    This is Tom speaking  
speak    say    talk    tell  
are you Tom Green    this is Tom Green    may I speak to Tom Green    Who is Tom Green.  
was broken   is broken   b  
I'm sorry. He' s at a meeting now.  I am. Speak, please.  Hello. Who' re you, please  Hello. Thank you for calling.  
say    speak    talk    tell  
A:Good morning, this is Miss Li, secretary to Mr.Smith of ABC Company. ______  B:This is Zhang Hai from Beijing. ______A:I am sorry, ______. May I take a messageCan I help you;May I speak to Mr.Smith;please hold on  May I speak to Mr.Smith;Can I help you;Mr.Smith is unavailable  Can I help you;May I speak to Mr.Smith;Mr.Smith is unavailable  May I speak to Mr.Smith;Can I help you;please hold on  

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