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发布时间: 1970-01-01

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1最佳选择题 3分

PassageThree TheAmericanideaofcustomerservice

  • A. to be fast and convenient
  • B. to make customer the center of attention
  • C. to be the first in the world
  • D. to make the customer feel at home
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正确答案: -

本题解析: 暂无解析

2最佳选择题 3分

PassageThree TheAmericanideaofcustomerservice

  • A. have it repaired by others
  • B. send the product to others
  • C. ask the customer representation to say sorry to him
  • D. ask for a refund from the store
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正确答案: -

本题解析: 暂无解析

3最佳选择题 3分

PassageThree TheAmericanideaofcustomerservice

  • A. the lane they get in is faster than other lanes
  • B. the lane they get in is slower than other lanes
  • C. it's better to stand in a newly-opened lane
  • D. it's better to find the nearest and shortest checkout lane
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正确答案: -

本题解析: 暂无解析

4最佳选择题 3分

PassageThree TheAmericanideaofcustomerservice

  • A. The price is very cheap.
  • B. The products are good.
  • C. The signs of departments are clear.
  • D. The departments are large.
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正确答案: -

本题解析: 暂无解析

5最佳选择题 3分

PassageThree TheAmericanideaofcustomerservice

  • A. see store clerks sitting around watching TV
  • B. receive warm greetings from clerks
  • C. show their respects to clerks
  • D. be given a pamphlet introducing the goods
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正确答案: -

本题解析: 暂无解析

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