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William Appleton, author of a recent book entitled Fathers and Daughters, believes that it is a w...
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WilliamAppletonauthorofarecentbookentitledFathe
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put up with
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ForhealthinsurancetheUnitedStateshastakentheroadlesstraveled.TheUnitedStatesistheonlyrichcountrywithoutuniversalhealthinsurance.PeopleintheUnitedStatesspendthemostrelyheavilyontheprivatesectorandobtaincarefromtheworld’smostcomplicateddeliverysystem.WhilesomesupportershaveexpressedsatisfactionifnotprideintheseremarkablequalitiesotherscontendthattheUnitedStatesfacesuniquelimitationsinreforminghealthcare.InherexceptionalbookPartingattheCrossroadsAntoniaMaionicomparestheformationoftheU.S.andCanadianhealth-caresystemsfortheyears1930-60.TheUnitedStatesandCanadaareoftenconsideredthemostsimilarofWesterndemocracies.Theyshareacommonborderarewealthyandhavefederalgovernment.Theirtradeunionsareonlymoderatelypowerfulandtheirpopulationsarediverseandyoung.Neverthelesstheirhealth-insurancesystemsarenearlyopposite.TheUnitedStatesreliesonamixofgovernmentplanstargetedtotheelderlyandindigentandemployment-basedplanswhichthegovernmentindirectlysupports.Canadaofferspublichealthinsurancetoallqualifiedresidentswiththeprivatesectorprovidingsupplementary’servicesinsomeprovinces.Labororganizationsbecamestrongadvocatesforhealth-insurancereforminbothcountries.Theirimpactpartiallydependedonpoliticalinstitutionsandhowotheractorsparticularlyorganizedmedicinewieldedthem.Canada’sgovernmentalandelectoralsystemsallowedlabortocooperatewithasocialdemocraticpartyintheSaskatchewanProvincewhichestablishedauniversalprogram.TheSaskatchewanprogramdemonstrateduniversalinsurancefeasibilityspurringthedominantLiberalstointroduceanationaluniversalprogram.IncontrasttheU.S.electoralsystemeffectivelyprecludedthird-partyformationforcingorganizedlabortodiluteitshealth-insurancegoalsbecauseitwasoneofmanyinterestsrepresentedbytheDemocraticParty.Maionisuggestedthateconomicvitalityisimportantforthefutureofbothcountries’systemsbuttheprognosisisuncertain.DespiterecentconcernsabouttheCanadiangovernment’sbudgetaryhealthMaionicontendsthatwidespreadsupportprotectsuniversalinsurance.ConverselyMaioniseemspessimisticaboutoptionsforU.S.universalhealthinsurance.Despiteeconomicbuoyancydissensionwilllikelypreventreforms.AlthoughadevastatingeconomicdownturnwouldmakehealthfinancedifficultineithercountrytheU.S.systemseemsespeciallyvulnerable.Employment-basedinsuranceandMedicarebothrelyonlabormarketattachment.HighchronicunemploymentcouldresultincoveragelossandfinancialdifficultiesforemployerinsuranceandMedicareswellingtheuninsuredpool.Suchacrisiscouldprovideanopeningforuniversalhealthinsurance.InanycasewhethertheUnitedStatesreliesonthepublicorprivatesectorescalatinghealthexpendituresfigureintobudgetofgovernmentcorporationsandfamilies.TheU.S.healthcaresystem’sfuturemaydependonAmericans’willingnesstodevotemoreoftheirnationalincometohealthcare.FromthefirstsentencewelearnthattheUnitedStates______.
[A]Butsoonthesettlerswantedbiggerfarmsandmorelandforthemselvesandtheirfamilies.MoreandmoreimmigrantswerecomingfromEuropeandallthesepeopleneededland.SotheEuropeansstartedtotakethelandfromtheIndians.TheIndianshadtomovebackintothecenterofthecontinentbecausethesettlersweretakingalltheirland. [B]By1857theIndianshadlostthefight:theywerelivinginspecialplacescalled"reservations".ButevenheretheWhiteMantooklandfromthem--perhapshewantedthewoodorperhapsthelandhadimportantmineralsinitorheevenwantedtomakenationalparksthere.SoevenontheirreservationstheIndianswerenotsafefromtheWhiteMan.Between1500and1900theIndianpopulationoftheareathatisnowtheUnitedStatesdeclinedfromcloseto1000000to300000.andforthoseremainedtheagonywasgreat.Manywereforcedtotakelandinnewandstrangeplaces.Theywereintroducedtonewtoolsimplementsandtechniques.Theywereforcedtoabandontheiroldwayoflife. [C]In1960sIndiansmovedingreatnumberstothenation’scities.ManyIndiansmovedintopovertyrows.Itwashardforthemtofindjobs.Itwashard--almostimpossible--tocompetewiththeWhiteManinthewhiteman’sworld.ManyIndiansreturnedtothereservations.Butifthereservationshadbeenbrokenuptherewasnoplacetogo.ThegapbetweenIndianAmericanandwhiteAmericanwasgrowingwider. [D]ThenativeAmericansthepeoplewecallthe"Indians"hadbeeninAmericaformanythousandsofyearsbeforeChristopherColumbusarrivedin1492.ColumbusthoughthehadarrivedinIndiasohecalledthenativePeople"Indians".TheIndianswerekindtotheearlysettlers.Theywerenotafraidofthemandtheywantedtohelpthem.Theyshowedthesettlersthenewworldaroundthem;theytaughtthemaboutthelocalcropslikesweetpotatoescornandpeanuts;theyintroducedtheEuropeanstochocolateandtotheturkey;andtheEuropeansdidbusinesswiththeIndians. [E]TheIndianscouldn’tunderstandthis.TheyhadaverydifferentideaoflandfromtheEuropeans.FortheIndiansthelandtheearthwastheirmothereverythingcamefromtheirmotherthelandandeverythingwentbacktoit.Thelandwasforeveryoneanditwasimpossibleforonemantoownit.HowcouldtheWhiteMandividetheearthintopartsHowcouldheputfencesrounditbuyitandsellitNaturallywhentheWhiteManstartedtakingalltheIndians’landtheIndiansstartedtofightback.TheywantedtokeeptheirlandtheywanttostoptheWhiteMantakingitallforhimself.ButtheWhiteManwasstrongerandclever.SlowlyhepushedtheIndiansintothosepartsofthecontinentthathedidn’twant--thepartswhereitwastoocoldortoodryortoomountainoustolivecomfortably. [F]MeanwhiletheIndianshavebeenworkinghardintheirowninterests.Theyarebuildingnewcommunitiesestablishingnewindustriesanderectingnewschools.Theyaredevelopingmotelsandotherrecreationalschemesonthereservations.ThereisagrowingPan-IndianGovernment.Indianshavebecomeactiveinwritingandpublishing.Sometribeshavebenefitedthroughsettlementoftheirlandorotherclaimsagainstthegovernment.Theyareusingthefundsfortheirowndevelopment.PerhapsanewdayhasalreadydawnedfortheAmericanIndians. [G]Manyoftheirtribeswereresettledonreservationsinthewest.ThelandbelongedtotheUnitedStatesGovernmentbutwasreservedtax-freefortheIndians.Thefederalgovernmentprovidedthetribeswithrationstoolsandequipment.Boardinganddayschoolsweresetup.Inmanycasesresponsibleagentsweresenttoadministerthereservations.ButthechangefromafreelifetotherestrictedlifeofreservationsbroughttheIndiansneardespair.Theydidnotchangeeasily. 42
Moreandmoreresidencesbusinessesandevengovernmentagenciesareusingtelephoneansweringmachinestotakemessagesorgiveinformationorinstructions.Sometimesthesemachinesgive1instructionsorplaymessagesthataredifficulttounderstand.Ifyou2telephonecallsyouneedtobereadytorespondifyougeta3.Themostcommonmachineisthe4usedinresidence.Ifyoucallahome5thereisatelephoneansweringmachineinoperationyou6hearseveralringsandthenarecordedmessage7usuallysayssomething8this:"Hello.Wecan’tcometothe9rightnow.Ifyouwantustocallyoubackpleaseleaveyournameandnumberafterthebeep."Thenyouwillheara"beep"10isabriefhigh-pitched11.Alterthebeepyoucansaywhoyouarewhomyouwanttospeaktoandwhatnumberthepersonshouldcallto12youoryoucanleavea13.Sometelephoneansweringmachines14foronly20or30secondsafterthebeepsoyoumustrespondquickly.Somelargebusinessesandgovernmentagenciesareusingtelephoneansweringmachinestoprovideinformationon15aboutwhichtheyreceivealargevolumeof16.Usingthesesystems17youtohaveatouch-tonephoneaphonewithbuttonsratherthanarotarydial.Thevoiceonthemachinewilltellyourtopushacertainbuttononyourtelephoneifyouwantin-formationonTopicAanotherbuttonforTopicBandsoon.Youlisten18youhearthetopicyouwanttolearnaboutandthenyoupushthe19button.Aftermakingyour20youwillheararecordedmessageonthetopic. 20
Internetisavastnetworkofcomputersthatconnectsmanyoftheworld’sbusinessesinstitutionsandindividuals.46TheInternetwhichmeansinterconnectednetworkofnetworkslinkstensofthousandsofsmallercomputernetworks.Thesenetworkstransmithugeamountsofinformationintheformofwordsimagesandsounds. TheInternethasinformationoneverytopic.47Networkuserscansearchthroughsourcesrangingfromvastdatabasestosmallelectronic"bulletinboards"whereusersformdiscussiongroupsaroundcommoninterests.MuchoftheInternet’strafficconsistsofmessagessentfromonecomputerusertoanother.Thesemessagesarecalledelectronicmailore-mail.Internetusershaveelectronicaddressesthatallowthemtosendandreceivee-mail.Otherusesofthenetworkincludeobtainingnewsjoiningelectronicdebatesandplayingelectronicgames.48OnefeatureoftheInternetknownastheWorldWideWebprovidesgraphicsaudioandvideotoenhancetheinformationinitsdocuments.Thesedocumentscoveravastnumberoftopics. PeopleusuallyaccesstheInternetwithadevicecalledamodem.Modemsconnectcomputerstothenetworkthroughtelephonelines.MuchoftheInternetoperatesthroughworldwidetelephonenetworksoffiber-opticcables49Thesecablescontainhair-thinstrandsofglassthatcarrydataaspulsesoflight.Theycantransmitthousandsoftimesmoredatathanlocalphonelinesmostofwhichconsistofcopperwires. Inthefuturetheinternetwillprobablygrowmoresophisticatedascomputertechnologybecomesmorepowerful.50ManyexpertsbelievetheInternetmaybecomepartofalargernetworkcalledtheinformationsuperhighway.Thisnetworkstillunderdevelopmentwouldlinkcomputerswithtelephonecompaniescabletelevisionstationsandothercommunicationsystems.PeoplecouldbankshopwatchTVandperformmanyotheractivitiesthroughthenetwork. 50ManyexpertsbelievetheInternetmaybecomepartofalargernetworkcalledtheinformationsuperhighway.Thisnetworkstillunderdevelopmentwouldlinkcomputerswithtelephonecompaniescabletelevisionstationsandothercommunicationsystems.
Directions: Writeanessayofabout160-200wordsbasedonthefollowingdrawing.Inthisessayyoushould: 1describethepicturesbriefly 2interpretthemeaningand 3giveyourcomment. YoushouldwriteneatlyonANSWERSHEET2.
Ifyouweretoexaminethebirthcertificatesofeverysoccerplayerin2006’sWorldCuptournamentyouwouldmostlikelyfindanoteworthyquirk:elitesoccerplayersaremorelikelytohavebeenbornintheearliermonthsoftheyearthaninthelatermonths.IfyouthenexaminedtheEuropeannationalyouthteamsthatfeedtheWorldCupandprofessionalranksyouwouldfindthisstrangephenomenontobeevenmorepronounced.WhatmightaccountforthisstrangephenomenonHereareafewguesses:acertainastrologicalsignsconfersuperiorsoccerskills;bwinter-bornbabiestendtohavehigheroxygencapacitywhichincreasessoccerstamina;csoccer-madparentsaremorelikelytoconceivechildreninspringtimeattheannualpeakofsoccermania;dnoneoftheabove.AndersEricssona58-year-oldpsychologyprofessoratFloridaStateUniversitysayshebelievesstronglyinnoneoftheabove.EricssongrewupinSwedenandstudiednuclearengineeringuntilherealizedhewouldhavemoreopportunitytoconducthisownresearchifheswitchedtopsychology.Hisfirstexperimentnearly30yearsagoinvolvedmemory:trainingapersontohearandthenrepeatarandomseriesofnumbers.Withthefirstsubjectafterabout20hoursoftraininghisdigitspanhadrisenfrom7to20Ericssonrecalls.Hekeptimprovingandafterabout200hoursoftraininghehadrisentoover80numbers.ThissuccesscoupledwithlaterresearchshowingthatmemoryitselfisnotgeneticallydeterminedledEricssontoconcludethattheactofmemorizingismoreofacognitiveexercisethananintuitiveone.Inotherwordswhateverinborndifferencestwopeoplemayexhibitintheirabilitiestomemorizethosedifferencesareswampedbyhowwelleachpersonencodestheinformation.AndthebestwaytolearnhowtoencodeinformationmeaningfullyEricssondeterminedwasaprocessknownasdeliberatepractice.DeliberatepracticeentailsmorethansimplyrepeatingataskRather:itinvolvessettingspecificgoalsobtainingimmediatefeedbackandconcentratingasmuchontechniqueasonoutcome.Ericssonandhiscolleagueshavethustakentostudyingexpertperformersinawiderangeofpursuitsincludingsoccer.Theygatherallthedatatheycannotjustperformancestatisticsandbiographicaldetailsbutalsotheresultsoftheirownlaboratoryexperimentswithhighachievers.Theirworkmakesaratherstartlingassertion:thetraitwecommonlycalltalentishighlyoverrated.Orputanotherwayexpertperformers--whetherinmemoryorsurgeryballetorcomputerprogramming--arenearlyalwaysmadenotborn.Ericssonandhiscolleaguesbelievethat______.
ForhealthinsurancetheUnitedStateshastakentheroadlesstraveled.TheUnitedStatesistheonlyrichcountrywithoutuniversalhealthinsurance.PeopleintheUnitedStatesspendthemostrelyheavilyontheprivatesectorandobtaincarefromtheworld’smostcomplicateddeliverysystem.WhilesomesupportershaveexpressedsatisfactionifnotprideintheseremarkablequalitiesotherscontendthattheUnitedStatesfacesuniquelimitationsinreforminghealthcare.InherexceptionalbookPartingattheCrossroadsAntoniaMaionicomparestheformationoftheU.S.andCanadianhealth-caresystemsfortheyears1930-60.TheUnitedStatesandCanadaareoftenconsideredthemostsimilarofWesterndemocracies.Theyshareacommonborderarewealthyandhavefederalgovernment.Theirtradeunionsareonlymoderatelypowerfulandtheirpopulationsarediverseandyoung.Neverthelesstheirhealth-insurancesystemsarenearlyopposite.TheUnitedStatesreliesonamixofgovernmentplanstargetedtotheelderlyandindigentandemployment-basedplanswhichthegovernmentindirectlysupports.Canadaofferspublichealthinsurancetoallqualifiedresidentswiththeprivatesectorprovidingsupplementary’servicesinsomeprovinces.Labororganizationsbecamestrongadvocatesforhealth-insurancereforminbothcountries.Theirimpactpartiallydependedonpoliticalinstitutionsandhowotheractorsparticularlyorganizedmedicinewieldedthem.Canada’sgovernmentalandelectoralsystemsallowedlabortocooperatewithasocialdemocraticpartyintheSaskatchewanProvincewhichestablishedauniversalprogram.TheSaskatchewanprogramdemonstrateduniversalinsurancefeasibilityspurringthedominantLiberalstointroduceanationaluniversalprogram.IncontrasttheU.S.electoralsystemeffectivelyprecludedthird-partyformationforcingorganizedlabortodiluteitshealth-insurancegoalsbecauseitwasoneofmanyinterestsrepresentedbytheDemocraticParty.Maionisuggestedthateconomicvitalityisimportantforthefutureofbothcountries’systemsbuttheprognosisisuncertain.DespiterecentconcernsabouttheCanadiangovernment’sbudgetaryhealthMaionicontendsthatwidespreadsupportprotectsuniversalinsurance.ConverselyMaioniseemspessimisticaboutoptionsforU.S.universalhealthinsurance.Despiteeconomicbuoyancydissensionwilllikelypreventreforms.AlthoughadevastatingeconomicdownturnwouldmakehealthfinancedifficultineithercountrytheU.S.systemseemsespeciallyvulnerable.Employment-basedinsuranceandMedicarebothrelyonlabormarketattachment.HighchronicunemploymentcouldresultincoveragelossandfinancialdifficultiesforemployerinsuranceandMedicareswellingtheuninsuredpool.Suchacrisiscouldprovideanopeningforuniversalhealthinsurance.InanycasewhethertheUnitedStatesreliesonthepublicorprivatesectorescalatinghealthexpendituresfigureintobudgetofgovernmentcorporationsandfamilies.TheU.S.healthcaresystem’sfuturemaydependonAmericans’willingnesstodevotemoreoftheirnationalincometohealthcare.ThevulnerabilityoftheU.S.insurancesystemsliesin______.
Moreandmoreresidencesbusinessesandevengovernmentagenciesareusingtelephoneansweringmachinestotakemessagesorgiveinformationorinstructions.Sometimesthesemachinesgive1instructionsorplaymessagesthataredifficulttounderstand.Ifyou2telephonecallsyouneedtobereadytorespondifyougeta3.Themostcommonmachineisthe4usedinresidence.Ifyoucallahome5thereisatelephoneansweringmachineinoperationyou6hearseveralringsandthenarecordedmessage7usuallysayssomething8this:"Hello.Wecan’tcometothe9rightnow.Ifyouwantustocallyoubackpleaseleaveyournameandnumberafterthebeep."Thenyouwillheara"beep"10isabriefhigh-pitched11.Alterthebeepyoucansaywhoyouarewhomyouwanttospeaktoandwhatnumberthepersonshouldcallto12youoryoucanleavea13.Sometelephoneansweringmachines14foronly20or30secondsafterthebeepsoyoumustrespondquickly.Somelargebusinessesandgovernmentagenciesareusingtelephoneansweringmachinestoprovideinformationon15aboutwhichtheyreceivealargevolumeof16.Usingthesesystems17youtohaveatouch-tonephoneaphonewithbuttonsratherthanarotarydial.Thevoiceonthemachinewilltellyourtopushacertainbuttononyourtelephoneifyouwantin-formationonTopicAanotherbuttonforTopicBandsoon.Youlisten18youhearthetopicyouwanttolearnaboutandthenyoupushthe19button.Aftermakingyour20youwillheararecordedmessageonthetopic. 18
ForhealthinsurancetheUnitedStateshastakentheroadlesstraveled.TheUnitedStatesistheonlyrichcountrywithoutuniversalhealthinsurance.PeopleintheUnitedStatesspendthemostrelyheavilyontheprivatesectorandobtaincarefromtheworld’smostcomplicateddeliverysystem.WhilesomesupportershaveexpressedsatisfactionifnotprideintheseremarkablequalitiesotherscontendthattheUnitedStatesfacesuniquelimitationsinreforminghealthcare.InherexceptionalbookPartingattheCrossroadsAntoniaMaionicomparestheformationoftheU.S.andCanadianhealth-caresystemsfortheyears1930-60.TheUnitedStatesandCanadaareoftenconsideredthemostsimilarofWesterndemocracies.Theyshareacommonborderarewealthyandhavefederalgovernment.Theirtradeunionsareonlymoderatelypowerfulandtheirpopulationsarediverseandyoung.Neverthelesstheirhealth-insurancesystemsarenearlyopposite.TheUnitedStatesreliesonamixofgovernmentplanstargetedtotheelderlyandindigentandemployment-basedplanswhichthegovernmentindirectlysupports.Canadaofferspublichealthinsurancetoallqualifiedresidentswiththeprivatesectorprovidingsupplementary’servicesinsomeprovinces.Labororganizationsbecamestrongadvocatesforhealth-insurancereforminbothcountries.Theirimpactpartiallydependedonpoliticalinstitutionsandhowotheractorsparticularlyorganizedmedicinewieldedthem.Canada’sgovernmentalandelectoralsystemsallowedlabortocooperatewithasocialdemocraticpartyintheSaskatchewanProvincewhichestablishedauniversalprogram.TheSaskatchewanprogramdemonstrateduniversalinsurancefeasibilityspurringthedominantLiberalstointroduceanationaluniversalprogram.IncontrasttheU.S.electoralsystemeffectivelyprecludedthird-partyformationforcingorganizedlabortodiluteitshealth-insurancegoalsbecauseitwasoneofmanyinterestsrepresentedbytheDemocraticParty.Maionisuggestedthateconomicvitalityisimportantforthefutureofbothcountries’systemsbuttheprognosisisuncertain.DespiterecentconcernsabouttheCanadiangovernment’sbudgetaryhealthMaionicontendsthatwidespreadsupportprotectsuniversalinsurance.ConverselyMaioniseemspessimisticaboutoptionsforU.S.universalhealthinsurance.Despiteeconomicbuoyancydissensionwilllikelypreventreforms.AlthoughadevastatingeconomicdownturnwouldmakehealthfinancedifficultineithercountrytheU.S.systemseemsespeciallyvulnerable.Employment-basedinsuranceandMedicarebothrelyonlabormarketattachment.HighchronicunemploymentcouldresultincoveragelossandfinancialdifficultiesforemployerinsuranceandMedicareswellingtheuninsuredpool.Suchacrisiscouldprovideanopeningforuniversalhealthinsurance.InanycasewhethertheUnitedStatesreliesonthepublicorprivatesectorescalatinghealthexpendituresfigureintobudgetofgovernmentcorporationsandfamilies.TheU.S.healthcaresystem’sfuturemaydependonAmericans’willingnesstodevotemoreoftheirnationalincometohealthcare.Thepassageismostlikelytobe______.
Moreandmoreresidencesbusinessesandevengovernmentagenciesareusingtelephoneansweringmachinestotakemessagesorgiveinformationorinstructions.Sometimesthesemachinesgive1instructionsorplaymessagesthataredifficulttounderstand.Ifyou2telephonecallsyouneedtobereadytorespondifyougeta3.Themostcommonmachineisthe4usedinresidence.Ifyoucallahome5thereisatelephoneansweringmachineinoperationyou6hearseveralringsandthenarecordedmessage7usuallysayssomething8this:"Hello.Wecan’tcometothe9rightnow.Ifyouwantustocallyoubackpleaseleaveyournameandnumberafterthebeep."Thenyouwillheara"beep"10isabriefhigh-pitched11.Alterthebeepyoucansaywhoyouarewhomyouwanttospeaktoandwhatnumberthepersonshouldcallto12youoryoucanleavea13.Sometelephoneansweringmachines14foronly20or30secondsafterthebeepsoyoumustrespondquickly.Somelargebusinessesandgovernmentagenciesareusingtelephoneansweringmachinestoprovideinformationon15aboutwhichtheyreceivealargevolumeof16.Usingthesesystems17youtohaveatouch-tonephoneaphonewithbuttonsratherthanarotarydial.Thevoiceonthemachinewilltellyourtopushacertainbuttononyourtelephoneifyouwantin-formationonTopicAanotherbuttonforTopicBandsoon.Youlisten18youhearthetopicyouwanttolearnaboutandthenyoupushthe19button.Aftermakingyour20youwillheararecordedmessageonthetopic. 16
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 2
ForTonyBlairhomeisamessysortofplacewheretheprimeminister’sjobisnottoupholdeternalvaluesbuttoforcethroughsomeunpopularchangesthatmaymakethecountryworkabitbetter.Theareawherethisismostobviousandwhereitmattersmostisthepublicservices.MrBlairfacesadifficultyherewhichispartlyofhisownmaking.Byfocusinghislastelectioncampaignontheneedtoimprovehospitalsschoolstransportandpolicinghebuiltupexpectations.MrBlairhassaidmanytimesthatreformsinthewaythepublicservicesworkneedtogoalongsideincreasesincash. MrBlairhasmadehistaskharderbycommittingaclassicnegotiatingerror.Insteadofextractingconcessionsfromtheothersidebeforepromisinghisownhehaspledgedhimselftohigherspendingonpublicserviceswithoutgettingacommitmenttochangefromtheunions.WhygiventhatthispledgehasbeenmadeshouldthehealthunionsgivegroundinreturnInaspeechonMarch20thGordonBrownthechancelloroftheexchequersaidthat"thesomething-for-nothingdaysareoverinourpublicservicesandtherecanbenoblankcheques."Butthegovernmentalreadyseemstohavegivenhealthworkersablankcheque. Norareotherministriesconveyingquitethesamemessageasthetreasury.OnMarch19thJohnHuttonahealthministerannouncedthatcleanersandcateringstaffinnewprivately-fundedhospitalsworkingfortheNationalHealthservicewillstillbegovernmentemployeesentitledtothesamepayandconditionsasotherhealth-serviceworkers.Sinceoneofthemainwaysinwhichthegovernmenthopestoreformthepublicsectorisbyusingprivateprovidersandsinceoneofthemainwaysinwhichprivateprovidersarelikelytobeabletosavemoneyisbycuttinglaborcoststhismoveseemstounderminethegovernment’sstrategy. Nowthegovernmentfacesitshardestfight.Thepoliceneedreformingmorethananyotherpublicservice.Halfofthemforinstanceretireearlyatacostof￡1billion＄1.4%billionayeartothetaxpayer.Thepolicehavevoted10--1againstproposalsfromthehomesecretaryDavidBlunketttoreformtheirworkingpractices. Thisisafightthegovernmenthastowin.Ifthepolicegetawaywithitotherpublic-serviceworkerswillreckontheycantoo.AndiftheyallgetawayitMrBlair’sdomesticpolicy--whichiswhatvotersaremostlikelytojudgehimonathenextelection--willbeafailure. WhatdoestheauthormeanbyaclassicnegotiatingerrorParagraph2
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 10
Moreandmoreresidencesbusinessesandevengovernmentagenciesareusingtelephoneansweringmachinestotakemessagesorgiveinformationorinstructions.Sometimesthesemachinesgive1instructionsorplaymessagesthataredifficulttounderstand.Ifyou2telephonecallsyouneedtobereadytorespondifyougeta3.Themostcommonmachineisthe4usedinresidence.Ifyoucallahome5thereisatelephoneansweringmachineinoperationyou6hearseveralringsandthenarecordedmessage7usuallysayssomething8this:"Hello.Wecan’tcometothe9rightnow.Ifyouwantustocallyoubackpleaseleaveyournameandnumberafterthebeep."Thenyouwillheara"beep"10isabriefhigh-pitched11.Alterthebeepyoucansaywhoyouarewhomyouwanttospeaktoandwhatnumberthepersonshouldcallto12youoryoucanleavea13.Sometelephoneansweringmachines14foronly20or30secondsafterthebeepsoyoumustrespondquickly.Somelargebusinessesandgovernmentagenciesareusingtelephoneansweringmachinestoprovideinformationon15aboutwhichtheyreceivealargevolumeof16.Usingthesesystems17youtohaveatouch-tonephoneaphonewithbuttonsratherthanarotarydial.Thevoiceonthemachinewilltellyourtopushacertainbuttononyourtelephoneifyouwantin-formationonTopicAanotherbuttonforTopicBandsoon.Youlisten18youhearthetopicyouwanttolearnaboutandthenyoupushthe19button.Aftermakingyour20youwillheararecordedmessageonthetopic. 14
Internetisavastnetworkofcomputersthatconnectsmanyoftheworld’sbusinessesinstitutionsandindividuals.46TheInternetwhichmeansinterconnectednetworkofnetworkslinkstensofthousandsofsmallercomputernetworks.Thesenetworkstransmithugeamountsofinformationintheformofwordsimagesandsounds. TheInternethasinformationoneverytopic.47Networkuserscansearchthroughsourcesrangingfromvastdatabasestosmallelectronic"bulletinboards"whereusersformdiscussiongroupsaroundcommoninterests.MuchoftheInternet’strafficconsistsofmessagessentfromonecomputerusertoanother.Thesemessagesarecalledelectronicmailore-mail.Internetusershaveelectronicaddressesthatallowthemtosendandreceivee-mail.Otherusesofthenetworkincludeobtainingnewsjoiningelectronicdebatesandplayingelectronicgames.48OnefeatureoftheInternetknownastheWorldWideWebprovidesgraphicsaudioandvideotoenhancetheinformationinitsdocuments.Thesedocumentscoveravastnumberoftopics. PeopleusuallyaccesstheInternetwithadevicecalledamodem.Modemsconnectcomputerstothenetworkthroughtelephonelines.MuchoftheInternetoperatesthroughworldwidetelephonenetworksoffiber-opticcables49Thesecablescontainhair-thinstrandsofglassthatcarrydataaspulsesoflight.Theycantransmitthousandsoftimesmoredatathanlocalphonelinesmostofwhichconsistofcopperwires. Inthefuturetheinternetwillprobablygrowmoresophisticatedascomputertechnologybecomesmorepowerful.50ManyexpertsbelievetheInternetmaybecomepartofalargernetworkcalledtheinformationsuperhighway.Thisnetworkstillunderdevelopmentwouldlinkcomputerswithtelephonecompaniescabletelevisionstationsandothercommunicationsystems.PeoplecouldbankshopwatchTVandperformmanyotheractivitiesthroughthenetwork. 46TheInternetwhichmeansinterconnectednetworkofnetworkslinkstensofthousandsofsmallercomputernetworks.Thesenetworkstransmithugeamountsofinformationintheformofwordsimagesandsounds.
Ifyouweretoexaminethebirthcertificatesofeverysoccerplayerin2006’sWorldCuptournamentyouwouldmostlikelyfindanoteworthyquirk:elitesoccerplayersaremorelikelytohavebeenbornintheearliermonthsoftheyearthaninthelatermonths.IfyouthenexaminedtheEuropeannationalyouthteamsthatfeedtheWorldCupandprofessionalranksyouwouldfindthisstrangephenomenontobeevenmorepronounced. WhatmightaccountforthisstrangephenomenonHereareafewguesses:acertainastrologicalsignsconfersuperiorsoccerskills;bwinter-bornbabiestendtohavehigheroxygencapacitywhichincreasessoccerstamina;csoccer-madparentsaremorelikelytoconceivechildreninspringtimeattheannualpeakofsoccermania;dnoneoftheabove. AndersEricssona58-year-oldpsychologyprofessoratFloridaStateUniversitysayshebelievesstronglyin"noneoftheabove."EricssongrewupinSwedenandstudiednuclearengineeringuntilherealizedhewouldhavemoreopportunitytoconducthisownresearchifheswitchedtopsychology.Hisfirstexperimentnearly30yearsagoinvolvedmemory:trainingapersontohearandthenrepeatarandomseriesofnumbers."Withthefirstsubjectafterabout20hoursoftraininghisdigitspanhadrisenfrom7to20"Ericssonrecalls."Hekeptimprovingandafterabout200hoursoftraininghehadrisentoover80numbers." ThissuccesscoupledwithlaterresearchshowingthatmemoryitselfisnotgeneticallydeterminedledEricssontoconcludethattheactofmemorizingismoreofacognitiveexercisethananintuitiveone.Inotherwordswhateverinborndifferencestwopeoplemayexhibitintheirabilitiestomemorizethosedifferencesareswampedbyhowwelleachperson"encodes"theinformation.AndthebestwaytolearnhowtoencodeinformationmeaningfullyEricssondeterminedwasaprocessknownasdeliberatepractice.DeliberatepracticeentailsmorethansimplyrepeatingataskRather:itinvolvessettingspecificgoalsobtainingimmediatefeedbackandconcentratingasmuchontechniqueasonoutcome. Ericssonandhiscolleagueshavethustakentostudyingexpertperformersinawiderangeofpursuitsincludingsoccer.Theygatherallthedatatheycannotjustperformancestatisticsandbiographicaldetailsbutalsotheresultsoftheirownlaboratoryexperimentswithhighachievers.Theirworkmakesaratherstartlingassertion:thetraitwecommonlycalltalentishighlyoverrated.Orputanotherwayexpertperformers--whetherinmemoryorsurgeryballetorcomputerprogramming--arenearlyalwaysmadenotborn. TheunderlinedwordmaniaLine3Paragraph2mostprobablymeans
InthepastAmericancollegesanduniversitieswerecreatedtoserveadualpurposetoadvancelearningandtoofferachancetobecomefamiliarwithbodiesofknowledgealreadydiscoveredtothosewhowishedit.TocreateandtoimpartthesewerethedistinctivefeaturesofAmericanhighereducationpriortothemostrecentdisorderlydecadesofthetwentiethcentury.Thesuccessfulinstitutionofhigherlearninghadneverbeenonewhosemissioncouldbedefinedintermsofprovidingvocationalskillsorasastrategyforresolvingsocietalproblems.InasubtlewayAmericansbelievedhighereducationtobeusefulbutnotnecessarilyofimmediateuse.AnotherpurposehasnowbeenassignedtothemissionofAmericancollegesanduniversities.Institutionsofhigherlearning--publicorprivate--commonlyfacethechallengeofdefiningtheirprogramsinsuchawayastocontributetotheserviceofthecommunity.Thisservicerolehasvariousapplications.Mostcommonareprogramstomeetthedemandsofregionalemploymentmarketstoprovideopportunitiesforupwardsocialandeconomicmobilitytoachieveracialethnicorsocialintegrationormoregenerallytoproduceproductiveascomparedtoeducatedgraduates.Regardlessofitsprecisedefinitiontheideaofaservice-universityhaswonacceptancewithintheacademiccommunity.Oneneedonlyberemindedofthechangeinlanguagedescribingthetwo-yearcollegetoappreciatethenewvaluecurrentlybeingattachedtotheconceptofaservice-relateduniversity.Thetraditionaltwo-yearcollegehassheditspejorativejuniorcollegelabelandisgenerallycalledacommunitycollegeaclearlyvalue-ladenexpressionrepresentingthelatestcommitmentinhighereducation.Eventhedoctoraldegreelongrecognizedasarequiredunioncardintheacademicworldhascomeunderseverecriticismasthepursuitoflearningforitsownsakeandtheaccumulationofknowledgewithoutimmediateapplicationtoaprofessor’sclassroomduties.Theideaofacollegeoruniversitythatperformsatriplefunction--communicatingknowledgetostudentsexpandingthecontentofvariousdisciplinesandinteractinginadirectrelationshipwithsociety--hasbeenthemostimportantchangeinhighereducationinrecentyears.Thisnoveldevelopmenthoweverisoftenoverlooked.Educatorshavealwaysbeenfamiliarwiththosepartsofthetwo-yearcollegecurriculumthathaveaserviceorvocationalorientation.Itisimportanttoknowthis.ButsomecommentariesonAmericanpostsecondaryeducationtendtounderplaytheimpactoftheattemptofcollegesanduniversitiestorelatetoifnotresolvetheproblemsofsociety.What’sworsetheyobscureafundamentalquestionposedbytheservice-university--whatishighereducationsupposedtodoTheauthor’sattitudetowardtheservice-educationconceptis
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 14
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 12
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 16
InthepastAmericancollegesanduniversitieswerecreatedtoserveadualpurposetoadvancelearningandtoofferachancetobecomefamiliarwithbodiesofknowledgealreadydiscoveredtothosewhowishedit.TocreateandtoimpartthesewerethedistinctivefeaturesofAmericanhighereducationpriortothemostrecentdisorderlydecadesofthetwentiethcentury.Thesuccessfulinstitutionofhigherlearninghadneverbeenonewhosemissioncouldbedefinedintermsofprovidingvocationalskillsorasastrategyforresolvingsocietalproblems.InasubtlewayAmericansbelievedhighereducationtobeusefulbutnotnecessarilyofimmediateuse.AnotherpurposehasnowbeenassignedtothemissionofAmericancollegesanduniversities.Institutionsofhigherlearning--publicorprivate--commonlyfacethechallengeofdefiningtheirprogramsinsuchawayastocontributetotheserviceofthecommunity.Thisservicerolehasvariousapplications.Mostcommonareprogramstomeetthedemandsofregionalemploymentmarketstoprovideopportunitiesforupwardsocialandeconomicmobilitytoachieveracialethnicorsocialintegrationormoregenerallytoproduceproductiveascomparedtoeducatedgraduates.Regardlessofitsprecisedefinitiontheideaofaservice-universityhaswonacceptancewithintheacademiccommunity.Oneneedonlyberemindedofthechangeinlanguagedescribingthetwo-yearcollegetoappreciatethenewvaluecurrentlybeingattachedtotheconceptofaservice-relateduniversity.Thetraditionaltwo-yearcollegehassheditspejorativejuniorcollegelabelandisgenerallycalledacommunitycollegeaclearlyvalue-ladenexpressionrepresentingthelatestcommitmentinhighereducation.Eventhedoctoraldegreelongrecognizedasarequiredunioncardintheacademicworldhascomeunderseverecriticismasthepursuitoflearningforitsownsakeandtheaccumulationofknowledgewithoutimmediateapplicationtoaprofessor’sclassroomduties.Theideaofacollegeoruniversitythatperformsatriplefunction--communicatingknowledgetostudentsexpandingthecontentofvariousdisciplinesandinteractinginadirectrelationshipwithsociety--hasbeenthemostimportantchangeinhighereducationinrecentyears.Thisnoveldevelopmenthoweverisoftenoverlooked.Educatorshavealwaysbeenfamiliarwiththosepartsofthetwo-yearcollegecurriculumthathaveaserviceorvocationalorientation.Itisimportanttoknowthis.ButsomecommentariesonAmericanpostsecondaryeducationtendtounderplaytheimpactoftheattemptofcollegesanduniversitiestorelatetoifnotresolvetheproblemsofsociety.What’sworsetheyobscureafundamentalquestionposedbytheservice-university--whatishighereducationsupposedtodoTheopeningparagraphiswritteninOrdertostate
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 8
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 6
ForTonyBlairhomeisamessysortofplacewheretheprimeminister’sjobisnottoupholdeternalvaluesbuttoforcethroughsomeunpopularchangesthatmaymakethecountryworkabitbetter.Theareawherethisismostobviousandwhereitmattersmostisthepublicservices.MrBlairfacesadifficultyherewhichispartlyofhisownmaking.Byfocusinghislastelectioncampaignontheneedtoimprovehospitalsschoolstransportandpolicinghebuiltupexpectations.MrBlairhassaidmanytimesthatreformsinthewaythepublicservicesworkneedtogoalongsideincreasesincash.MrBlairhasmadehistaskharderbycommittingaclassicnegotiatingerror.Insteadofextractingconcessionsfromtheothersidebeforepromisinghisownhehaspledgedhimselftohigherspendingonpublicserviceswithoutgettingacommitmenttochangefromtheunions.WhygiventhatthispledgehasbeenmadeshouldthehealthunionsgivegroundinreturnInaspeechonMarch20thGordonBrownthechancelloroftheexchequersaidthatthesomething-for-nothingdaysareoverinourpublicservicesandtherecanbenoblankcheques.Butthegovernmentalreadyseemstohavegivenhealthworkersablankcheque.Norareotherministriesconveyingquitethesamemessageasthetreasury.OnMarch19thJohnHuttonahealthministerannouncedthatcleanersandcateringstaffinnewprivately-fundedhospitalsworkingfortheNationalHealthservicewillstillbegovernmentemployeesentitledtothesamepayandconditionsasotherhealth-serviceworkers.Sinceoneofthemainwaysinwhichthegovernmenthopestoreformthepublicsectorisbyusingprivateprovidersandsinceoneofthemainwaysinwhichprivateprovidersarelikelytobeabletosavemoneyisbycuttinglaborcoststhismoveseemstounderminethegovernment’sstrategy.Nowthegovernmentfacesitshardestfight.Thepoliceneedreformingmorethananyotherpublicservice.Halfofthemforinstanceretireearlyatacostof￡1billion＄1.4%billionayeartothetaxpayer.Thepolicehavevoted10--1againstproposalsfromthehomesecretaryDavidBlunketttoreformtheirworkingpractices.Thisisafightthegovernmenthastowin.Ifthepolicegetawaywithitotherpublic-serviceworkerswillreckontheycantoo.AndiftheyallgetawayitMrBlair’sdomesticpolicy--whichiswhatvotersaremostlikelytojudgehimonathenextelection--willbeafailure.ItcanbeinferredfromthattextthatTonyBlair
Internetisavastnetworkofcomputersthatconnectsmanyoftheworld’sbusinessesinstitutionsandindividuals.46TheInternetwhichmeansinterconnectednetworkofnetworkslinkstensofthousandsofsmallercomputernetworks.Thesenetworkstransmithugeamountsofinformationintheformofwordsimagesandsounds. TheInternethasinformationoneverytopic.47Networkuserscansearchthroughsourcesrangingfromvastdatabasestosmallelectronic"bulletinboards"whereusersformdiscussiongroupsaroundcommoninterests.MuchoftheInternet’strafficconsistsofmessagessentfromonecomputerusertoanother.Thesemessagesarecalledelectronicmailore-mail.Internetusershaveelectronicaddressesthatallowthemtosendandreceivee-mail.Otherusesofthenetworkincludeobtainingnewsjoiningelectronicdebatesandplayingelectronicgames.48OnefeatureoftheInternetknownastheWorldWideWebprovidesgraphicsaudioandvideotoenhancetheinformationinitsdocuments.Thesedocumentscoveravastnumberoftopics. PeopleusuallyaccesstheInternetwithadevicecalledamodem.Modemsconnectcomputerstothenetworkthroughtelephonelines.MuchoftheInternetoperatesthroughworldwidetelephonenetworksoffiber-opticcables49Thesecablescontainhair-thinstrandsofglassthatcarrydataaspulsesoflight.Theycantransmitthousandsoftimesmoredatathanlocalphonelinesmostofwhichconsistofcopperwires. Inthefuturetheinternetwillprobablygrowmoresophisticatedascomputertechnologybecomesmorepowerful.50ManyexpertsbelievetheInternetmaybecomepartofalargernetworkcalledtheinformationsuperhighway.Thisnetworkstillunderdevelopmentwouldlinkcomputerswithtelephonecompaniescabletelevisionstationsandothercommunicationsystems.PeoplecouldbankshopwatchTVandperformmanyotheractivitiesthroughthenetwork. 48OnefeatureoftheInternetknownastheWorldWideWebprovidesgraphicsaudioandvideotoenhancetheinformationinitsdocuments.
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 20
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 18
Mostofusaretaughttopayattentiontowhatissaid--thewords.Wordsdoprovideuswithsomeinformationbutmeaningsare1fromsomanyothersourcesthatitwouldhinderoureffectiveness2apartnertoarelationshiptorelytooheavilyonwords3Wordsareusedtodescribeonlyasmallpartofthemanyideasweassociatewithanygiven4.Sometimeswecangaininsightintosomeofthose5ifwelistenfor6words.Wedon’talwayssaywhatwemean7meanwhatwesay.Mostlywemeanseveralthingsatonce.Apersonwantingtopurchaseahousesaystothecurrentowner."ThisstephastobefixedbeforeI’llbuy."Theownersays"It’sbeenlikethatforyears".8thestephasn’tbeenlikethatforyearsbutthe9messageis:"Idon’twanttofixit.Wecanputupwithitwhycan’tyou"The10foramoreexpansiveviewofmeaningcanbedevelopedbyexaminingamessage11whosaiditwhenitoccurredthe12conditionsorsituationandhowitwassaid. Whenamessageoccurscanalso13associatedmeaning.Afriend’sunusuallydocilebehaviormayonlybeunderstoodby14thatitwasprecededbysituationsthatrequiredan15amountofassertiveness. Wewoulddowelltolistenforhowmessageare16Thewords"itsurehasbeennicetohaveyouover"canbesaidwith17andexcitedorritualistically.Thephrasecanbesaidonceor18severaltimes.Andthemeaningweassociatewiththephrasewillchange19Sometimesifwesaysomethinginfrequentlyitassumesmoreimportance;sometimesthemorewesaysomethingthe20importanceitassumes. 4
[A]Butsoonthesettlerswantedbiggerfarmsandmorelandforthemselvesandtheirfamilies.MoreandmoreimmigrantswerecomingfromEuropeandallthesepeopleneededland.SotheEuropeansstartedtotakethelandfromtheIndians.TheIndianshadtomovebackintothecenterofthecontinentbecausethesettlersweretakingalltheirland. [B]By1857theIndianshadlostthefight:theywerelivinginspecialplacescalled"reservations".ButevenheretheWhiteMantooklandfromthem--perhapshewantedthewoodorperhapsthelandhadimportantmineralsinitorheevenwantedtomakenationalparksthere.SoevenontheirreservationstheIndianswerenotsafefromtheWhiteMan.Between1500and1900theIndianpopulationoftheareathatisnowtheUnitedStatesdeclinedfromcloseto1000000to300000.andforthoseremainedtheagonywasgreat.Manywereforcedtotakelandinnewandstrangeplaces.Theywereintroducedtonewtoolsimplementsandtechniques.Theywereforcedtoabandontheiroldwayoflife. [C]In1960sIndiansmovedingreatnumberstothenation’scities.ManyIndiansmovedintopovertyrows.Itwashardforthemtofindjobs.Itwashard--almostimpossible--tocompetewiththeWhiteManinthewhiteman’sworld.ManyIndiansreturnedtothereservations.Butifthereservationshadbeenbrokenuptherewasnoplacetogo.ThegapbetweenIndianAmericanandwhiteAmericanwasgrowingwider. [D]ThenativeAmericansthepeoplewecallthe"Indians"hadbeeninAmericaformanythousandsofyearsbeforeChristopherColumbusarrivedin1492.ColumbusthoughthehadarrivedinIndiasohecalledthenativePeople"Indians".TheIndianswerekindtotheearlysettlers.Theywerenotafraidofthemandtheywantedtohelpthem.Theyshowedthesettlersthenewworldaroundthem;theytaughtthemaboutthelocalcropslikesweetpotatoescornandpeanuts;theyintroducedtheEuropeanstochocolateandtotheturkey;andtheEuropeansdidbusinesswiththeIndians. [E]TheIndianscouldn’tunderstandthis.TheyhadaverydifferentideaoflandfromtheEuropeans.FortheIndiansthelandtheearthwastheirmothereverythingcamefromtheirmotherthelandandeverythingwentbacktoit.Thelandwasforeveryoneanditwasimpossibleforonemantoownit.HowcouldtheWhiteMandividetheearthintopartsHowcouldheputfencesrounditbuyitandsellitNaturallywhentheWhiteManstartedtakingalltheIndians’landtheIndiansstartedtofightback.TheywantedtokeeptheirlandtheywanttostoptheWhiteMantakingitallforhimself.ButtheWhiteManwasstrongerandclever.SlowlyhepushedtheIndiansintothosepartsofthecontinentthathedidn’twant--thepartswhereitwastoocoldortoodryortoomountainoustolivecomfortably. [F]MeanwhiletheIndianshavebeenworkinghardintheirowninterests.Theyarebuildingnewcommunitiesestablishingnewindustriesanderectingnewschools.Theyaredevelopingmotelsandotherrecreationalschemesonthereservations.ThereisagrowingPan-IndianGovernment.Indianshavebecomeactiveinwritingandpublishing.Sometribeshavebenefitedthroughsettlementoftheirlandorotherclaimsagainstthegovernment.Theyareusingthefundsfortheirowndevelopment.PerhapsanewdayhasalreadydawnedfortheAmericanIndians. [G]Manyoftheirtribeswereresettledonreservationsinthewest.ThelandbelongedtotheUnitedStatesGovernmentbutwasreservedtax-freefortheIndians.Thefederalgovernmentprovidedthetribeswithrationstoolsandequipment.Boardinganddayschoolsweresetup.Inmanycasesresponsibleagentsweresenttoadministerthereservations.ButthechangefromafreelifetotherestrictedlifeofreservationsbroughttheIndiansneardespair.Theydidnotchangeeasily. 44
InthepastAmericancollegesanduniversitieswerecreatedtoserveadualpurposetoadvancelearningandtoofferachancetobecomefamiliarwithbodiesofknowledgealreadydiscoveredtothosewhowishedit.TocreateandtoimpartthesewerethedistinctivefeaturesofAmericanhighereducationpriortothemostrecentdisorderlydecadesofthetwentiethcentury.Thesuccessfulinstitutionofhigherlearninghadneverbeenonewhosemissioncouldbedefinedintermsofprovidingvocationalskillsorasastrategyforresolvingsocietalproblems.InasubtlewayAmericansbelievedhighereducationtobeusefulbutnotnecessarilyofimmediateuse.AnotherpurposehasnowbeenassignedtothemissionofAmericancollegesanduniversities.Institutionsofhigherlearning--publicorprivate--commonlyfacethechallengeofdefiningtheirprogramsinsuchawayastocontributetotheserviceofthecommunity.Thisservicerolehasvariousapplications.Mostcommonareprogramstomeetthedemandsofregionalemploymentmarketstoprovideopportunitiesforupwardsocialandeconomicmobilitytoachieveracialethnicorsocialintegrationormoregenerallytoproduceproductiveascomparedtoeducatedgraduates.Regardlessofitsprecisedefinitiontheideaofaservice-universityhaswonacceptancewithintheacademiccommunity.Oneneedonlyberemindedofthechangeinlanguagedescribingthetwo-yearcollegetoappreciatethenewvaluecurrentlybeingattachedtotheconceptofaservice-relateduniversity.Thetraditionaltwo-yearcollegehassheditspejorativejuniorcollegelabelandisgenerallycalledacommunitycollegeaclearlyvalue-ladenexpressionrepresentingthelatestcommitmentinhighereducation.Eventhedoctoraldegreelongrecognizedasarequiredunioncardintheacademicworldhascomeunderseverecriticismasthepursuitoflearningforitsownsakeandtheaccumulationofknowledgewithoutimmediateapplicationtoaprofessor’sclassroomduties.Theideaofacollegeoruniversitythatperformsatriplefunction--communicatingknowledgetostudentsexpandingthecontentofvariousdisciplinesandinteractinginadirectrelationshipwithsociety--hasbeenthemostimportantchangeinhighereducationinrecentyears.Thisnoveldevelopmenthoweverisoftenoverlooked.Educatorshavealwaysbeenfamiliarwiththosepartsofthetwo-yearcollegecurriculumthathaveaserviceorvocationalorientation.Itisimportanttoknowthis.ButsomecommentariesonAmericanpostsecondaryeducationtendtounderplaytheimpactoftheattemptofcollegesanduniversitiestorelatetoifnotresolvetheproblemsofsociety.What’sworsetheyobscureafundamentalquestionposedbytheservice-university--whatishighereducationsupposedtodoTheserviceroleofcollegesspecificallyaimsto
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