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-Mr Smith , I’m sorry I used your telephone when you were away this morning . - ____________ .

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Oh, no. Let’s not    I’m very sorry, but I have other plans    I’d rather stay at home    Oh, no. That’ll be too much trouble  
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Oh, no.Let’s not   I’m very sorry, but I have other plans   I’d rather stay at home   Oh, no.That’ll be too much trouble  
Oh, no. Let’s not      I’d rather stay at home    I’m very sorry, but I have other plans      Oh, no. That’ll be too much trouble  
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Please hold the line    Please hang off    Sorry, he isn’t here just now    Sorry. I’m afraid you have the wrong number.  
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Oh, no. Let's not  I'd rather stay at home  I'm very sorry, but I have other plans  Oh, no. That'll be too much trouble  
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Just a minute    I see   At your service    It’s you   
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in the moment    at the moment    for a moment    in a moment  
A:Good morning, this is Miss Li, secretary to Mr.Smith of ABC Company. ______  B:This is Zhang Hai from Beijing. ______A:I am sorry, ______. May I take a messageCan I help you;May I speak to Mr.Smith;please hold on  May I speak to Mr.Smith;Can I help you;Mr.Smith is unavailable  Can I help you;May I speak to Mr.Smith;Mr.Smith is unavailable  May I speak to Mr.Smith;Can I help you;please hold on  

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