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—Mr Smith,would you please speak a little more     ? —Sorry! I thought you would follow mE.

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Who are you ?   I’m Wang .   Speaking   Are you john ?  
everything    something    anything    nothing  
That’s very kind of you    Don’t mentioned it    You are welcome    Just do as you please  
Who are you?    No, you couldn’t.    Yes. This is Mr. Black speaking.    Yes, you coulD.  
Hello.   I’m Mr Smith.   Who are you?   Speaking.  
something    anything    everything    nothing  
Who are you ?  I’m Wang .  Speaking  Are you john ?  
No, she isn't in   Yes, you may   Don't worry   Hold on for a minute, please  
Come in, please    I am glad to see you    Hold on, please    Don’t worry  
Who are you?    I’m Wang.    Speaking.    Are you John?  
Speak, please    Hold on, please    This is Tom    Sorry, you can’t  
I'm sorry. He' s at a meeting now.  I am. Speak, please.  Hello. Who' re you, please  Hello. Thank you for callin  
Here you are    No, thank you    Yes, please    You’re welcome  
quietly  quickly  slowly  politely  
Who are you ?    I’m Wang    Speaking    Are you Zhang  
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don’t you    do you    won’t you    will you  
I'm sorry. He' s at a meeting now.  I am. Speak, please.  Hello. Who' re you, please  Hello. Thank you for calling.  
A:Good morning, this is Miss Li, secretary to Mr.Smith of ABC Company. ______  B:This is Zhang Hai from Beijing. ______A:I am sorry, ______. May I take a messageCan I help you;May I speak to Mr.Smith;please hold on  May I speak to Mr.Smith;Can I help you;Mr.Smith is unavailable  Can I help you;May I speak to Mr.Smith;Mr.Smith is unavailable  May I speak to Mr.Smith;Can I help you;please hold on  

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