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From:GraceSylvester To:KevinMalone Subject:RecentAppointment DearMr.Malone ThankyouforvisitingtheMadisonCountyMedicalCliniconMonday.Ihopethatyouweresatisfiedwiththelevelofservicesandcarethatyoureceived.AsyourequestedinourrecentphoneconversationIhaveincludedascannedcopyofthemedicalcertificatesignedbyDr.Edwardsasanattachmenttothisemail. ShouldtheelectroniccopyofthisdocumentbeunacceptabletoyouremployerIwillposttheoriginaldocumenttothemdirectly.Pleaseletmeknowifthisisnecessary.PleasenotethatinthefutureIrecommendthatyourequestacopyofyourcertificatewhenyouseethedoctor.Thisismuchsimplerandmoreconvenientforeverybody. Regards GraceSylvester Secretary-MadisonCountyMedicalClinic Whatisthepurposeofthisemail
Salesofourcarmodelhaverisenbyaround50percenttotheresultslastquarter.
H/K ServicesLtd. 1stfloorWorldBuilding 431BloorStreetEast SeattleWashington Facsimile HanKyuServicesLtd. Telephone2067558989 Fax:2067758655 Email:enquiry@hankyu.com www.hankyu.com To:Room1204-Mr.MarkNewmanislandPacificHotelFax:555-8624 From:MaggieWongFax:775-8655 Date:November3Pages:1page PleasepassthismessageontoyourguestMr.MarkNewmanwhoisstayinginRoom1204.Thanks. DearMr.Newman Mr.RonDevereuxhasaskedmetoletyouknowthathewouldbeveryinterestedinmeetingwithyousometimetomorrowonSaturdayNovember4.Pleasegivehimacallonhismobilephoneat206755-1456toarrangeatime.Thanks. Kindregards MaggieWong PAtoRonDevereux Whoistheintendedrecipientofthisfax
Mr.Bill’softhejobofferattheDepartmentofDefenseisdependentonhisreceivingasecurityclearance.
PrestigePropertiesNowAvailable FordiscerningcustomersseekinguniquepropertiesTheHillsRealEstateAgencyispleasedtoannouncetheavailabilityofthefollowingresidencesinthemostupscalepartsofourcity: SantaRosa ThisbeautifulSpanish-stylemansionextendsoveragentlyslopinghalf-acreblock.Constructedduringtheboomperiodofthe1920sithasretainedmanyoriginalarchitecturalandhistoricalfeatureswhilethekitchenandbathroomshavebeentastefullymodernized.Stunningsandstonecontrastswithgreenlawnsandcolorfulflowersgardenswithviewsoftheoceanfromthesecondfloor.Callnowtoarrangeaviewing. WarehouseConversion Ifyouareseekinganopen-planstyleapartmentlocatedintheheartofthevibrantinnercitythatisquietandsecurewithatranquilcourtyardinitsheartthisisthepropertyforyou.Trulyauniqueopportunitythis3-bedroom2-bathroomarchitect-designedconversioncanoffertranquilityandspaceforyourartisticendeavorsorcanopenuptobetheperfectpartyhouse.Inspectnow. VictorianTerrace Theydon’tcomemuchmoresophisticatedthanthis3-storeyVictorianterracebuiltin1885.Locatedonawidesemi-circularstreetoppositeelegantVictoriaParkthefrontgardenandwideupper-levelbalconyarebathedingeneroussunshineduringthewintermonthswhilebeingprotectedfromthewind.Alargelivingroomadjoinsamagnificentdiningareaservedbyamodernkitchenwithplentyofbench-space.Threeupstairsbedroomstwowithen-suitebathroomsplusaguestbathroomonthegroundfloorcompletethepicture. Forfurtherinformationandtoarrangeinspectionsappointmentonlypleasecallourofficeat9652254or965-2255ore-mailatjohnconnor@thehills.com. To:johnconnor@thehills.com From:lisabrowm@kyu.com Subject:Interestedbuyer DearMr.Conner Iwasveryinterestedbyyourrecentadvertisement.IamseekingaresidencethatcanaccommodateanartstudioandpossiblyholdprivateexhibitionsfortheworkIdo.Oneofthelistedplacessoundslikeitcouldbesuitableformyneeds.ThereforeIwouldliketomeetwithyousoontotakealookattheplace.CouldyoupleaseletmeknowwhenagoodtimeforyouisIamokayanytimethisweekexceptforWednesdayevening.Pleasegetbacktomeassoonaspossible. Thankssomuchforyourattention. LisaBrown:755-1207 Forwhomisthisadvertisementmostlikelyintended
H/K ServicesLtd. 1stfloorWorldBuilding 431BloorStreetEast SeattleWashington Facsimile HanKyuServicesLtd. Telephone2067558989 Fax:2067758655 Email:enquiry@hankyu.com www.hankyu.com To:Room1204-Mr.MarkNewmanislandPacificHotelFax:555-8624 From:MaggieWongFax:775-8655 Date:November3Pages:1page PleasepassthismessageontoyourguestMr.MarkNewmanwhoisstayinginRoom1204.Thanks. DearMr.Newman Mr.RonDevereuxhasaskedmetoletyouknowthathewouldbeveryinterestedinmeetingwithyousometimetomorrowonSaturdayNovember4.Pleasegivehimacallonhismobilephoneat206755-1456toarrangeatime.Thanks. Kindregards MaggieWong PAtoRonDevereux WhoisMaggieWong
June32006 SuzanneRogers Ultra-ErgonomicFurniture SalesandShippingDepartment Suite58107MorrisCircle MoorabbinVictoria3206 DearMs.Rogers AsI’msureyouareawareourcompanyhasbeenorganizingconventionsfestivalsandotherlargecorporateeventsforthelastfifteenyearsandinfactweareleadersinthefield.WehavereliedonUltraErgonomicFurnitureforpurchaseandrentalsuppliesofhigh-qualityfurnitureforthatentireperiodandwe’veneverhadanycauseforcomplaintswithregardtoyourservices. Iamwritingtoyoupersonallytoaskaspecialfavor.WerecentlymadeanorderwithyourcompanyforthesupplyofrentalfurniturethatincludeschairstablespartitionsandlecternsforanautoshowseeorderNo.11-35698A.Unfortunatelyaseriouserrorwasmade.Infacttheexpositionbeginsoneweekearlierthanindicatedontheorderform.ThestartingdateisactuallyJuly7.Iwouldappreciateitverymuchifyoucouldtrytodoeverythingyoucantoensurethatourorderbedeliveredtousonthatdate.AlsoifpossibleI’dliketoadd20pop-updisplaysontopofouroriginalorder. Irealizethatthisisabigfavortoaskbutonthebasisofourlong-termbusinessrelationshipIhopethatyouwillbeabletofindaway. I’mreallysorryforanyinconvenience.Pleasecontactmesoon. Yourssincerely MichaelRobinson PropertiesManager mrobinson@btc.com From:srogers@uef.shipping.com Sent:June82006 To:mrobinson@btc.com Subject:Yourrequest DearMr.Robinson ThankyouforyourletterIwassurprisedandofcourseconcernedthatyoufindyourselfinthisunfortunatesituation.AndofcourseIwilldomybesttohelpyou.Yourcompanyhasbeenoneofourbestclientssincewebeganoperationsin1978. AnywayIpersonallytookatripdowntoourwarehousethismorningtohaveacloserlookatourstocktoseeifwehaveallthingsyouneedforyourconvention-whichIbelieveisfromJuly7to14.Iamhappytosaythatwewillbeabletoprovideyouwitheverythingyouoriginallyrequested.Howeverasfortheadditionalrequestyoumadeitwon’tbepossiblebecausewehavealreadyrentedthemouttoanotherclientduringthatweek. Mysuggestionisthatyoucomedowntomyofficetodiscussotherpossibilities.Icantakeyoudowntoourwarehouseandyoucanlookatourinventory.Sopleasecallmesoontoarrangeatime. Kindsregards. SuzanneRogers SalesandShippingDepartment WhatservicedoesMr.Robinson’sbusinessprovide
MaintainYourJazzaxDVDPlayer ThereareafewmeasuresthatyoucantaketoensurethatyourJazzaxDVDplayerstaysintopconditionforaslongaspossible.Forthebestperformancepleaseabidebythefollowingguidelines: ...Storethemachineonaflatsurfaceandinadryarea. ...Toprotecttheelectricalcircuitdonotleavethemachineonstandbyforlongperiods. Unplugitfromtheelectricaloutletwhenyouknowyouwillnotbeusingitinthenearfuture. ...Alwaysusetheejectbuttonwhenopeningandclosingthemachine.Handlingthemachinemanuallymaycausedamagetothecomponents. ...Ifthemachinebecomesdustyordirtycleanitgentlywithadampcloth.Donotuseanychemicalagents. TheJazzaxDVDPlayersisunderwarrantyforamaximumof3years.IfyouexperienceanyproblemswiththemachinevisittheJazzaxwebsiteforcommontroubleshootingproblemsandadvice.OriftheinformationonthewebsitedoesnotmeetyourneedsyoucancalltheJazzaxservicecenterat1-800555-0786andoneofourtechnicianswillcomeandtakecareofit. Whatarecustomerstoldtodo
PropertyMarketDownturn Overthefirstquarterof24yeartherehasonlybeen$50millionofturnoverinthelocalrealestatemarket.Thiscomparesunfavorablewiththe$90millionrecordedatthesametimelastyear. BeverleyHauritzthechairoftheProfessionalRealtyAssociationtoldreportersthatshewasnotsurprisedbythefigureswhichshebelievesarearesultoftheglobalfinancialcrisis.25sheisanticipatinganevenbiggerdecreasenextquarterasinvestorslooktoreducespendingevenfurther. Althoughtherehasbeentalkamong26thatpropertypricesmaycontinuefallingthroughouttherestoftheyearMs.Hauritzremainsconfidentthatthepropertymarketwillbegintopickupagaininthefuture.Herpredictionisthatpriceswillreturntotheirpreviouslevelsbytheendoftheyear. 26
Thefindingsfromourmarketresearchareunexpectedthatwemustconductanothertesttoconfirmthem.
PreferredCustomerCard ApplicationProcedure PleasecompletetheattachedformatleasttwoweekspriortoyournextvisittoTrinitySpa.AphotocopyofsomephotoidentificationmustbeincludedaswellasfullpaymentforadministrativefeesinordertoassurethefullbenefitsofthePreferredCustomerstatusasoutlinedinourinformationpackage.Pleasesendthecompletedformbyfax416538-2099totheattentionof"ThePreferredCustomerCardAdministrator"ortothefollowingaddress: "ThePreferredCustomerCardAdministrator" TrinitySpa1HazeltreeLaneTorontoON Pleaseallowtwoweeksforproperprocessing.IfyouhaveanyquestionsorcommentspleasesendanemailtoPCCA@trinityspa.org.WearelookingforwardtowelcomingyouasaPreferredCustomer. TrinitySpaPreferredCustomerCardApplicationForm PersonalInformation FirstName:Sally Surname:Hancock Pleasecheck:Mr.Mrs.√Miss.Ms.Dr.Other DateofBirth:October161976 MailingAddress:345UniversityStreetSuite305 TorontoOnCanadaM5M-3B9 PreferredServices: 1.Facialmassage 2.Aromatherapy 3.AcuChi Homephone:755-4900 BusinessPhone:243-2840. Fax.No.areacode:416-243-0400 E-mail:sally@pj.com CARDPICKUPMETHOD √Pickupatcustomerservicecenter Bymail SallyHancockMondaySeptember252006 SignatureofapplicantDate WhenwillSallyHancock’sapplicationbeapproved
PrestigePropertiesNowAvailable FordiscerningcustomersseekinguniquepropertiesTheHillsRealEstateAgencyispleasedtoannouncetheavailabilityofthefollowingresidencesinthemostupscalepartsofourcity: SantaRosa ThisbeautifulSpanish-stylemansionextendsoveragentlyslopinghalf-acreblock.Constructedduringtheboomperiodofthe1920sithasretainedmanyoriginalarchitecturalandhistoricalfeatureswhilethekitchenandbathroomshavebeentastefullymodernized.Stunningsandstonecontrastswithgreenlawnsandcolorfulflowersgardenswithviewsoftheoceanfromthesecondfloor.Callnowtoarrangeaviewing. WarehouseConversion Ifyouareseekinganopen-planstyleapartmentlocatedintheheartofthevibrantinnercitythatisquietandsecurewithatranquilcourtyardinitsheartthisisthepropertyforyou.Trulyauniqueopportunitythis3-bedroom2-bathroomarchitect-designedconversioncanoffertranquilityandspaceforyourartisticendeavorsorcanopenuptobetheperfectpartyhouse.Inspectnow. VictorianTerrace Theydon’tcomemuchmoresophisticatedthanthis3-storeyVictorianterracebuiltin1885.Locatedonawidesemi-circularstreetoppositeelegantVictoriaParkthefrontgardenandwideupper-levelbalconyarebathedingeneroussunshineduringthewintermonthswhilebeingprotectedfromthewind.Alargelivingroomadjoinsamagnificentdiningareaservedbyamodernkitchenwithplentyofbench-space.Threeupstairsbedroomstwowithen-suitebathroomsplusaguestbathroomonthegroundfloorcompletethepicture. Forfurtherinformationandtoarrangeinspectionsappointmentonlypleasecallourofficeat9652254or965-2255ore-mailatjohnconnor@thehills.com. To:johnconnor@thehills.com From:lisabrowm@kyu.com Subject:Interestedbuyer DearMr.Conner Iwasveryinterestedbyyourrecentadvertisement.IamseekingaresidencethatcanaccommodateanartstudioandpossiblyholdprivateexhibitionsfortheworkIdo.Oneofthelistedplacessoundslikeitcouldbesuitableformyneeds.ThereforeIwouldliketomeetwithyousoontotakealookattheplace.CouldyoupleaseletmeknowwhenagoodtimeforyouisIamokayanytimethisweekexceptforWednesdayevening.Pleasegetbacktomeassoonaspossible. Thankssomuchforyourattention. LisaBrown:755-1207 Accordingtothee-mailwhichofthefollowingplaceswillmostlikelysuitMs.Brownthemost
Thehotelmanagementtrainsallitsstaffmemberstodealwithguestinquires.
PoliceofficerscaughttheoutsideashoppingcenterontheafternoonofMarch14th.
PrestigePropertiesNowAvailable FordiscerningcustomersseekinguniquepropertiesTheHillsRealEstateAgencyispleasedtoannouncetheavailabilityofthefollowingresidencesinthemostupscalepartsofourcity: SantaRosa ThisbeautifulSpanish-stylemansionextendsoveragentlyslopinghalf-acreblock.Constructedduringtheboomperiodofthe1920sithasretainedmanyoriginalarchitecturalandhistoricalfeatureswhilethekitchenandbathroomshavebeentastefullymodernized.Stunningsandstonecontrastswithgreenlawnsandcolorfulflowersgardenswithviewsoftheoceanfromthesecondfloor.Callnowtoarrangeaviewing. WarehouseConversion Ifyouareseekinganopen-planstyleapartmentlocatedintheheartofthevibrantinnercitythatisquietandsecurewithatranquilcourtyardinitsheartthisisthepropertyforyou.Trulyauniqueopportunitythis3-bedroom2-bathroomarchitect-designedconversioncanoffertranquilityandspaceforyourartisticendeavorsorcanopenuptobetheperfectpartyhouse.Inspectnow. VictorianTerrace Theydon’tcomemuchmoresophisticatedthanthis3-storeyVictorianterracebuiltin1885.Locatedonawidesemi-circularstreetoppositeelegantVictoriaParkthefrontgardenandwideupper-levelbalconyarebathedingeneroussunshineduringthewintermonthswhilebeingprotectedfromthewind.Alargelivingroomadjoinsamagnificentdiningareaservedbyamodernkitchenwithplentyofbench-space.Threeupstairsbedroomstwowithen-suitebathroomsplusaguestbathroomonthegroundfloorcompletethepicture. Forfurtherinformationandtoarrangeinspectionsappointmentonlypleasecallourofficeat9652254or965-2255ore-mailatjohnconnor@thehills.com. To:johnconnor@thehills.com From:lisabrowm@kyu.com Subject:Interestedbuyer DearMr.Conner Iwasveryinterestedbyyourrecentadvertisement.IamseekingaresidencethatcanaccommodateanartstudioandpossiblyholdprivateexhibitionsfortheworkIdo.Oneofthelistedplacessoundslikeitcouldbesuitableformyneeds.ThereforeIwouldliketomeetwithyousoontotakealookattheplace.CouldyoupleaseletmeknowwhenagoodtimeforyouisIamokayanytimethisweekexceptforWednesdayevening.Pleasegetbacktomeassoonaspossible. Thankssomuchforyourattention. LisaBrown:755-1207 WhatcanbeimpliedaboutMs.Brown
PreferredCustomerCard ApplicationProcedure PleasecompletetheattachedformatleasttwoweekspriortoyournextvisittoTrinitySpa.AphotocopyofsomephotoidentificationmustbeincludedaswellasfullpaymentforadministrativefeesinordertoassurethefullbenefitsofthePreferredCustomerstatusasoutlinedinourinformationpackage.Pleasesendthecompletedformbyfax416538-2099totheattentionof"ThePreferredCustomerCardAdministrator"ortothefollowingaddress: "ThePreferredCustomerCardAdministrator" TrinitySpa1HazeltreeLaneTorontoON Pleaseallowtwoweeksforproperprocessing.IfyouhaveanyquestionsorcommentspleasesendanemailtoPCCA@trinityspa.org.WearelookingforwardtowelcomingyouasaPreferredCustomer. TrinitySpaPreferredCustomerCardApplicationForm PersonalInformation FirstName:Sally Surname:Hancock Pleasecheck:Mr.Mrs.√Miss.Ms.Dr.Other DateofBirth:October161976 MailingAddress:345UniversityStreetSuite305 TorontoOnCanadaM5M-3B9 PreferredServices: 1.Facialmassage 2.Aromatherapy 3.AcuChi Homephone:755-4900 BusinessPhone:243-2840. Fax.No.areacode:416-243-0400 E-mail:sally@pj.com CARDPICKUPMETHOD √Pickupatcustomerservicecenter Bymail SallyHancockMondaySeptember252006 SignatureofapplicantDate Whatinformationisnotrequestedintheform
Theattorney’stotheshippingcompanyistosuetheportauthoritiesforcausingalossofprofit.
Thelawprohibitshospitalsandmedicalpracticesfromdistributingapatient’sinformationtoanythirdparty.
NewVacationPolicy Allvacationdaysmustbetakenwithinthecalendaryearwithwrittenrequestssubmittedandapprovedbyyourdirectsupervisors: 1.Allnewemployeesareentitledto3weeks’paidvacationperyear. 2.Anyemployeeontheirprobationaryperiodwillnotbeincludedunderpolicyuntilhis/her3monthsisup. 3.Allvocationrequestsmustbemadeinwritingatleast2weeksinadvanceofyourrequesteddates.Thesewillbeapprovedatthediscretionofyoursupervisoraccordingtoyourdepartmentalworkloadrequirements. 4.Allvacationdaysmustbetakenwithinthecalendaryear.Otherwiseyouwilllosethem. 5.Onlyonepersonperindividualdepartmentmaybeawayonvacationforaperiodofaweekormoretoensuresufficientstaffingisavailableineachdepartment. 6.Employeeswillreceiveanextraweekofvacationtimeforevery5yearsofadditionalservice. 7.Amaximumoftwoweeks’vacationatonetimemaybetaken.Certainrequestsforlongerperiodofvacationmaybeconsideredforexceptionalcircumstances.Pleaseseeyoursupervisorifthisisapplicable. 8.Westronglyencourageallouremployeestospreadoutyourvacationdaysandenjoythemselves. VacationRequestMemo To:SallyBensonSupervisorHumanResources From:MaryBlack Date:January52007 Re:VacationRequestforJanuary25-February82007 Sally ThisisamemotogiveyouadvancenoticeofmyrequestformyupcomingvacationdaysofJanuary25-February8. AswritteninthevacationpolicyIamprovidingamplenoticeofmyrequesteddays.Sohopefulthese2weekswillbeokaytobeawayfromtheoffice.Weareplanningafamilyreunionwhichhadbeenplannedforthelastcoupleofyears. IknowthatIhavejustrecentlyjoinedthecompanyandnormallywouldneedtowaituntilmyprobationaryperiodisoverbeforetakinganyvacationdays.HoweverasyoumayrecallthisrequestforsomeadvancedayswasdiscussedandagreedtoinournegotiationmeetingsinlateNovember. Thankyouforyourunderstanding.Iwillmakesurethatmyworkiscoveredtoavoidanydisruptioninmyprojects. Mary WhatcanbeinferredaboutMaryfromthememo
From:TomEvans To:Allattendees Subject:Conferenceprogram Dearattendees Thankyouverymuchfor21the3rdAnnualTradeMarketingConference.ThispromisestobeanexcitingandinformativeeventandIlookforwardtoseeingyouallthere. Oneofthehighlightsoftheconferencewillbethekeynoteaddressbyinternationally-renownedtrademarketingguruGusHobson.22hispresentationyouwillallhavetheopportunitytospeaktohimduringouropenQuestionandAnswerForum.Inadditiontherewillbeanumberofotherstimulatingtalks. I23afullcopyoftheprogramforyourinterestoutliningallsessiontimesandbreaks.Pleasetakethetimetolookoverthesedetailsassoonasyoucan. Regards TomEvans ConferenceManager 22
TheFormicaFamilyandCommunityClubareproudtobringyoutheannualFormicaSeasonofFun.BeginningonFebruary3andfinishingonFebruary23theSeasonofFunprovideslocalresidentswithafantastic27ofexcitingandeducationalevents. TheprogramincludesaTeddyBears’picnicatHoldenParkanAdventurePlaygroundChallengeatthesamevenuefreestreettheaterinthecentralcityandaCommunityFunrunthroughtheViraMarineReserve. 28ofthescheduledeventswillbeopentoall-comers.Howeverthoseinterestedintheplaygroundchallengewillneedtoregisterinadvancebecausespaceislimited.TofindoutmoreabouttheprogramforthisupcomingfestivalvisittheFormicaFamilyandCommunityClubwebsiteand29onthelinktotheFormicaSeasonofFun. Welookforwardtoseeingyouallthere. 28
PreferredCustomerCard ApplicationProcedure PleasecompletetheattachedformatleasttwoweekspriortoyournextvisittoTrinitySpa.AphotocopyofsomephotoidentificationmustbeincludedaswellasfullpaymentforadministrativefeesinordertoassurethefullbenefitsofthePreferredCustomerstatusasoutlinedinourinformationpackage.Pleasesendthecompletedformbyfax416538-2099totheattentionof"ThePreferredCustomerCardAdministrator"ortothefollowingaddress: "ThePreferredCustomerCardAdministrator" TrinitySpa1HazeltreeLaneTorontoON Pleaseallowtwoweeksforproperprocessing.IfyouhaveanyquestionsorcommentspleasesendanemailtoPCCA@trinityspa.org.WearelookingforwardtowelcomingyouasaPreferredCustomer. TrinitySpaPreferredCustomerCardApplicationForm PersonalInformation FirstName:Sally Surname:Hancock Pleasecheck:Mr.Mrs.√Miss.Ms.Dr.Other DateofBirth:October161976 MailingAddress:345UniversityStreetSuite305 TorontoOnCanadaM5M-3B9 PreferredServices: 1.Facialmassage 2.Aromatherapy 3.AcuChi Homephone:755-4900 BusinessPhone:243-2840. Fax.No.areacode:416-243-0400 E-mail:sally@pj.com CARDPICKUPMETHOD √Pickupatcustomerservicecenter Bymail SallyHancockMondaySeptember252006 SignatureofapplicantDate Whatisaskedtobesentwiththeapplicationform
June32006 SuzanneRogers Ultra-ErgonomicFurniture SalesandShippingDepartment Suite58107MorrisCircle MoorabbinVictoria3206 DearMs.Rogers AsI’msureyouareawareourcompanyhasbeenorganizingconventionsfestivalsandotherlargecorporateeventsforthelastfifteenyearsandinfactweareleadersinthefield.WehavereliedonUltraErgonomicFurnitureforpurchaseandrentalsuppliesofhigh-qualityfurnitureforthatentireperiodandwe’veneverhadanycauseforcomplaintswithregardtoyourservices. Iamwritingtoyoupersonallytoaskaspecialfavor.WerecentlymadeanorderwithyourcompanyforthesupplyofrentalfurniturethatincludeschairstablespartitionsandlecternsforanautoshowseeorderNo.11-35698A.Unfortunatelyaseriouserrorwasmade.Infacttheexpositionbeginsoneweekearlierthanindicatedontheorderform.ThestartingdateisactuallyJuly7.Iwouldappreciateitverymuchifyoucouldtrytodoeverythingyoucantoensurethatourorderbedeliveredtousonthatdate.AlsoifpossibleI’dliketoadd20pop-updisplaysontopofouroriginalorder. Irealizethatthisisabigfavortoaskbutonthebasisofourlong-termbusinessrelationshipIhopethatyouwillbeabletofindaway. I’mreallysorryforanyinconvenience.Pleasecontactmesoon. Yourssincerely MichaelRobinson PropertiesManager mrobinson@btc.com From:srogers@uef.shipping.com Sent:June82006 To:mrobinson@btc.com Subject:Yourrequest DearMr.Robinson ThankyouforyourletterIwassurprisedandofcourseconcernedthatyoufindyourselfinthisunfortunatesituation.AndofcourseIwilldomybesttohelpyou.Yourcompanyhasbeenoneofourbestclientssincewebeganoperationsin1978. AnywayIpersonallytookatripdowntoourwarehousethismorningtohaveacloserlookatourstocktoseeifwehaveallthingsyouneedforyourconvention-whichIbelieveisfromJuly7to14.Iamhappytosaythatwewillbeabletoprovideyouwitheverythingyouoriginallyrequested.Howeverasfortheadditionalrequestyoumadeitwon’tbepossiblebecausewehavealreadyrentedthemouttoanotherclientduringthatweek. Mysuggestionisthatyoucomedowntomyofficetodiscussotherpossibilities.Icantakeyoudowntoourwarehouseandyoucanlookatourinventory.Sopleasecallmesoontoarrangeatime. Kindsregards. SuzanneRogers SalesandShippingDepartment WhatwillprobablyhappenwhenMs.RogersmeetwithMr.Robinson
thestart-upventureisriskyMr.Skinnerisstillwillingtoinvest$2millionofhisownmoneyinit.
TheConsumers’Institutewebsiteisnormallyaprimarysourceofinformationaboutnewproducts.
BusinessSolutionhasbeenvotedthebestfirminsmall-businessbankingattheRegionalBankingAwardsforthe5thtimeinarow.WhatisthesecrettooursuccessTheanswerliesinourresponsiveandprofessionalservice.Werealizethatentrepreneursareextremelybusy.andthattheyhavehighlyspecializedneedssowetailorourservicesaccordingly. BusinessSolutionalsooffersahighlyadvancedonlinebankingservice.Youcantransferfundsbetweenaccountsexchangeforeigncurrencyandapplyforemergencyloansallwiththeclickofafewbuttons. MoreovereveryfirmthatjoinsBusinessSolutionsgetsitsveryownSolutionsManager.SolutionsManagersnotonlygettoknowtheircustomerspersonallytheyalsodevelopanexcellentunderstandingoftheircustomers’businesssotheycangivefastandwell-consideredadviceonallbankingmatters.SolutionsManagersareavailableandatyourservice365daysayearsoyoucancallthemwhenit’sconvenientforyouandnottheotherwayaround. TryBusinessSolutionsforabankingservicethatcaterstotheneedsofyourbusiness! Forwhomisthisadvertisementmostlikelyintended
CHINA CHINA FreeDish Chooseanyonedishfromthemenuontheback. restrictedto$8orlessfooditemsWithanyorderover$40beforetaxes. Notvalidinconjunctionwithanyotheroffers. FreeChickenWings Withanyorderover$18beforetax.Oneperorderonly. Notvalidinconjunctionwithanyotheroffers. PickUp Special 20%OFF Notvalidinconjunctionwithanyotheroffers. Cashpaymentonly.DailyCombo&CompleteDinnersexcluded. 2145JaneRd. 206755-1235 Whatcanbeinferredfromthemenu
PropertyMarketDownturn Overthefirstquarterof24yeartherehasonlybeen$50millionofturnoverinthelocalrealestatemarket.Thiscomparesunfavorablewiththe$90millionrecordedatthesametimelastyear. BeverleyHauritzthechairoftheProfessionalRealtyAssociationtoldreportersthatshewasnotsurprisedbythefigureswhichshebelievesarearesultoftheglobalfinancialcrisis.25sheisanticipatinganevenbiggerdecreasenextquarterasinvestorslooktoreducespendingevenfurther. Althoughtherehasbeentalkamong26thatpropertypricesmaycontinuefallingthroughouttherestoftheyearMs.Hauritzremainsconfidentthatthepropertymarketwillbegintopickupagaininthefuture.Herpredictionisthatpriceswillreturntotheirpreviouslevelsbytheendoftheyear. 24
NewVacationPolicy Allvacationdaysmustbetakenwithinthecalendaryearwithwrittenrequestssubmittedandapprovedbyyourdirectsupervisors: 1.Allnewemployeesareentitledto3weeks’paidvacationperyear. 2.Anyemployeeontheirprobationaryperiodwillnotbeincludedunderpolicyuntilhis/her3monthsisup. 3.Allvocationrequestsmustbemadeinwritingatleast2weeksinadvanceofyourrequesteddates.Thesewillbeapprovedatthediscretionofyoursupervisoraccordingtoyourdepartmentalworkloadrequirements. 4.Allvacationdaysmustbetakenwithinthecalendaryear.Otherwiseyouwilllosethem. 5.Onlyonepersonperindividualdepartmentmaybeawayonvacationforaperiodofaweekormoretoensuresufficientstaffingisavailableineachdepartment. 6.Employeeswillreceiveanextraweekofvacationtimeforevery5yearsofadditionalservice. 7.Amaximumoftwoweeks’vacationatonetimemaybetaken.Certainrequestsforlongerperiodofvacationmaybeconsideredforexceptionalcircumstances.Pleaseseeyoursupervisorifthisisapplicable. 8.Westronglyencourageallouremployeestospreadoutyourvacationdaysandenjoythemselves. VacationRequestMemo To:SallyBensonSupervisorHumanResources From:MaryBlack Date:January52007 Re:VacationRequestforJanuary25-February82007 Sally ThisisamemotogiveyouadvancenoticeofmyrequestformyupcomingvacationdaysofJanuary25-February8. AswritteninthevacationpolicyIamprovidingamplenoticeofmyrequesteddays.Sohopefulthese2weekswillbeokaytobeawayfromtheoffice.Weareplanningafamilyreunionwhichhadbeenplannedforthelastcoupleofyears. IknowthatIhavejustrecentlyjoinedthecompanyandnormallywouldneedtowaituntilmyprobationaryperiodisoverbeforetakinganyvacationdays.HoweverasyoumayrecallthisrequestforsomeadvancedayswasdiscussedandagreedtoinournegotiationmeetingsinlateNovember. Thankyouforyourunderstanding.Iwillmakesurethatmyworkiscoveredtoavoidanydisruptioninmyprojects. Mary Accordingtothepolicyhowmanyvacationweekswouldanemployeewhohasworkedatthecompanyfor11yearsreceive
Severalimportantdiplomatsweretheguestsattendingthepresident’s50thbirthdaycelebrationsathishomeinBolivia.
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