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FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO WhathasCSSrecentlyundergone
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From:LindaKamat＜lindak@cornwall.edu＞ To:MarianaSerrano＜serrano-csd@lexingtonwf.net＞ Subject:SalespositionopeningatLexingtonWholesaleFoods DearMs.Serrano. Ireadaboutanopeninginyourcustomersalesdivisiononyourcompany’swebsite.AsahighlymotivatedandexperiencedsalespersonIamveryinterestedinthisposition. IgraduatedwithhonorsinBusinessAdministrationfromCornwallUniversityin1998.SincethenIhaveheldjobswithseveralrespectedandprominentfirmsincludingathree-yearassignmentwiththenation’slargestautomotivepartsdistributorRMCAuto.InmycapacityasasalesrepresentativethereIwasthetopsellerforfourmonthsinarow.IameagertoapplytheexperienceIhavegainedtothesalesdivisionatLexingtonWholesaleFoods.Inadditionmyplaceofresidenceisnearthecenteroftheservicerouteslistedforthepositionsotravelingtothedesignatedlocationwouldnotbeaproblem. Ihopethatyoucanoffermetheopportunitytocomeinforaninterviewsothatwemayfurtherdiscussmyqualificationsaswellasthedemandsofthejob.Iwillcontactyouearlynextweektoconfirmthatyouhavereceivedthisemailandattachedfilecontainingmyresumeandtworeferenceletters. Thankyouforyourconsideration. Sincerely LindaKamat WhatdidMs.Kamatachieveatapreviousjob
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GlenfordManufacturingInc. OfficialCommunication From:SeanCarmichaelOperationsDepartment To:InnaTuckerSalesDepartmentManager Themonthlysalesstaffmeetinghasbeenrelocatedfromauditorium3toroom402.Auditorium3willbeundergoingrepairsfromApril8-15whichiswhyitwillbeunavailableforyourusualmeetingonthe10th. Room402containsthesameaudiovisualcapabilitiesasauditorium3butitsseatingcapacityissmaller.Itcanonlyfit65peoplecomfortablywhereastheauditoriumcandoover100. Ifthischangeisunacceptabletherearetwoalternatives.Firstauditorium2isavailableontheafternoonofthe10th.Itholdsasmanypeopleasauditorium3butithasreallyoutdatedelectronicequipmentcomparedtoauditorium3.Andsecondifthemeetingisrescheduledforafterthe15ththenewlyrefurbishedauditorium3willbeavailabletoyou. Pleasecontactmeoranothermemberoftheoperationsdepartmentifyouwishtochangeyourcurrentroomreservation. Thankyouandhaveaniceday. WhatadvantagedoesRoom402haveoverauditorium2
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. Whatkindofjobisavailable
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GreatBargainsatMcFarland’sFurniture! ComeondowntoMcFarland’sFurnitureStoreandtake50ofourspecialoffer.Whenyouspend$500ormorethanonanyofourfantasticfurnitureorhomeapplianceitemswe’llgiveyoua15%discount! Thisdealisvalidonallproductsinourfurnitureandhomeapplianceinventoriesincludingcouchesdiningtablesbedsandmattressesofficefurnituretelevisionsandmore.Youwon’tfindabetterselectionoflivingroomdiningroombedroomandofficesetsatsuchagreatbargain51guaranteed! McFarland’sFurnitureStorewasvoted"BestValueinHomeShopping"byconsumersintheSouthFairchildregion.Weprovideworld-classcustomerserviceateverystepfromproductselectiontocheckouttoourfree52service.That’sright;webringyourorderrighttoyourhomeatnocharge!Andnowspendjust$500andyou’llsaveanadditional15%. Rememberthisincredibleofferwon’tlastlongsodon’tdelay.VisitMcFarland’sFurnitureStoretoday! 51
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. WhatisNOTlistedasadutyoftheadvertisedposition
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From:AbdulMueedTasab To:ElaineRiach Subject:SurveyData Elaine I’vefinallyreceivedtheresultsofthecustomersurveyfromPublicRelations.Mostofthefindingsmatchour41buttherewereafewsurprises. Forexamplecustomersatisfactionwiththenewwarrantyofferwasfarlowerthanwethought.Apparentlymostpeoplefeelthatthelengthofthewarrantyperiodistooshort.Theeffectthatthiswillhaveonfuturesalesremains42.Ontheotherhandthecompany’snewproductreceivedahigherscorethanwepredicted. Ithinkweshouldmeettodiscussthesurveydatasometimethisweek.Pleasegetbacktomewithatimethatwouldbestfityourschedule.Ishouldbeableto43you. Thanks. 43
GlenfordManufacturingInc. OfficialCommunication From:SeanCarmichaelOperationsDepartment To:InnaTuckerSalesDepartmentManager Themonthlysalesstaffmeetinghasbeenrelocatedfromauditorium3toroom402.Auditorium3willbeundergoingrepairsfromApril8-15whichiswhyitwillbeunavailableforyourusualmeetingonthe10th. Room402containsthesameaudiovisualcapabilitiesasauditorium3butitsseatingcapacityissmaller.Itcanonlyfit65peoplecomfortablywhereastheauditoriumcandoover100. Ifthischangeisunacceptabletherearetwoalternatives.Firstauditorium2isavailableontheafternoonofthe10th.Itholdsasmanypeopleasauditorium3butithasreallyoutdatedelectronicequipmentcomparedtoauditorium3.Andsecondifthemeetingisrescheduledforafterthe15ththenewlyrefurbishedauditorium3willbeavailabletoyou. Pleasecontactmeoranothermemberoftheoperationsdepartmentifyouwishtochangeyourcurrentroomreservation. Thankyouandhaveaniceday. Thewordholdsinparagraph3line2isclosestinmeaningto.
TheLynndaleSpringLineIsHere Thisyear’sspringlinemayjustbeourbestcollectionyet!Ouraward-winningdesignershavecreatedsomeabsolutelystunningformaldressesworksuitsandskirt-and-blousecombinations.AsalwayswithLynndaleFashionyou’llfindthemoststylishcomfortableandaffordableclothestosuitallyourfashionneeds. Viewourentirespringcatalogandplaceanorderonlineatwww.lynndalefashion.com.Ifyoudon’thaveaccesstoacomputernoproblem!Simplysendusyourorderrequestbymailorfaxalongwithyourcreditcardinformationorapersonalcheck. LynndaleFashion CustomerOrderDepartment 1155RichmondLane ColumbusOhio Fax#:124555-5705 FaxForm Recipient:CustomerOrderDepartmentLynndaleFashion124555-5705 Iamveryinterestedinsomeclothingitemsfromyourspringcatalog.MyInternetserviceatemporarilydownwhichiswhyI’msendingthisorderbyfax. Iwouldliketoorderthefollowingitems.I’veincludetheproductnumbersaslistedinthecatalog: 1full-lengthformaldressblack#FV240 2springskirts1navy1yellow#SS222-2 4cottonV-neckcasualshirts2green1gray1white#39T-599 Pleaseshiptheordertothefollowingaddress: VickiTinelli 668WestBrookridge SanDiegoCA Hereismycreditcardinformation: Name:VickiR.Tinelli Cardtype:AmericanUnion Cardnumber:2022-2402-7975 Expirationdate:01/09 Iwouldappreciateitifyoucouldcontactmetoconfirmreceiptofthisorderrequestaswemeknowtheshippingchargefortheorder. Thankyou VickiTinelli WhichproductwillMs.Tinellireceivetwoof
FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO Whenwilltheorganizationalplanofficiallybeannounced
Hadthetown’sresidentsbeenallowedtovoteonthemeasureitsurely.
From:AbdulMueedTasab To:ElaineRiach Subject:SurveyData Elaine I’vefinallyreceivedtheresultsofthecustomersurveyfromPublicRelations.Mostofthefindingsmatchour41buttherewereafewsurprises. Forexamplecustomersatisfactionwiththenewwarrantyofferwasfarlowerthanwethought.Apparentlymostpeoplefeelthatthelengthofthewarrantyperiodistooshort.Theeffectthatthiswillhaveonfuturesalesremains42.Ontheotherhandthecompany’snewproductreceivedahigherscorethanwepredicted. Ithinkweshouldmeettodiscussthesurveydatasometimethisweek.Pleasegetbacktomewithatimethatwouldbestfityourschedule.Ishouldbeableto43you. Thanks. 41
DepartmentofReturns SnapPhotographyEquipmentInc. 23580WooliverRd. Dublin.Iowa DearSirorMadam LastweekIpurchaseaUX-15UnderwaterCamerafromyourcompanybutitturnedouttobequiteadisappointment.Thecameradidnotperformaspromisedintheadvertisement. Accordingtoyourcompany’sTVcommercialtheUX-15UnderwaterCameraisdesignedtotakepicturesatunderwaterdepthsofuptotenfeet.HoweverafterusingthecamerainaswimmingpoolfortwentyminutesatonlyfivefeetInoticedthatwaterhadleakedinsideit.Thefilmwasruinedalongwiththecamera’selectricalcomponents. Iamreturningthecameraalongwithmysalesreceiptinthesamepackageasthisletter.IwouldaskthatyouissuemeafullrefundasIhavenointerestinreceivingareplacementproduct. Thankyou ScottHyatt Whatwillaccompanytheletter

Majestic Ocean Cruise Lines Offer valid: June-August 2006 Enjoy a 15-day journey aboard t...

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