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JULIE’s SNACK BAR The Best New Restaurant Town !! 1145 Whittaker Road Delicious food, low p...
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JULIE’sSNACKBAR TheBestNewRestaurantTown!!
It is preparing to go out of business
It used to be located on Whittaker Road
It has not been in business for long
It is not open in the evenings
IrememberJuliecomingtothefrontoftheclassroomafterc
WhenIwasyoungmyparentsranasnackbarinoursmalltow
damaged
destroyed
broke
ruined
WhenIwasyoungmyparentsranasnackbarinoursmalltow
money
lunch
coffee
change
WhenIwasyoungmyparentsranasnackbarinoursmalltow
idea
bar
day
answer
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DepartmentofReturns SnapPhotographyEquipmentInc. 23580WooliverRd. Dublin.Iowa DearSirorMadam LastweekIpurchaseaUX-15UnderwaterCamerafromyourcompanybutitturnedouttobequiteadisappointment.Thecameradidnotperformaspromisedintheadvertisement. Accordingtoyourcompany’sTVcommercialtheUX-15UnderwaterCameraisdesignedtotakepicturesatunderwaterdepthsofuptotenfeet.HoweverafterusingthecamerainaswimmingpoolfortwentyminutesatonlyfivefeetInoticedthatwaterhadleakedinsideit.Thefilmwasruinedalongwiththecamera’selectricalcomponents. Iamreturningthecameraalongwithmysalesreceiptinthesamepackageasthisletter.IwouldaskthatyouissuemeafullrefundasIhavenointerestinreceivingareplacementproduct. Thankyou ScottHyatt Whywasthisletterwritten
From:ThyNguyen＜tnguyen@pharmaone.com＞ To:CyprusWinn＜cwinn@pharmaone.con＞ Subject:Finalreviewfortheproposal DearCyprus I’vecompletedourfundingproposalforthenewlaboratoryfacilities.Iincludedeverythingwetalkedaboutinlastweek’smeetinganditwillbereadytobesentoutnextweektotheventurecapitalfirmsweselected.I’mconfidentitwillreceiveapositiveresponse. SincewehaveafewdaysbeforetheproposalgoesoutI’dreallyappreciateitifwecouldsitdowntogetherandlookovereverything.IaddedsomesmallformattingideasofmyownthatI’dliketorunbyyou.Itwon’ttakemorethanacoupleofhours.I’mfreeallafternoontodayandtomorrowmorningbefore11:00a.m.Pleaseletmeknowifeitherofthesetimesisgoodforyou. Thanks Sincerely ThyNguyen Whoistheintendedaudienceoftheproposal
From:LindaKamat＜lindak@cornwall.edu＞ To:MarianaSerrano＜serrano-csd@lexingtonwf.net＞ Subject:SalespositionopeningatLexingtonWholesaleFoods DearMs.Serrano. Ireadaboutanopeninginyourcustomersalesdivisiononyourcompany’swebsite.AsahighlymotivatedandexperiencedsalespersonIamveryinterestedinthisposition. IgraduatedwithhonorsinBusinessAdministrationfromCornwallUniversityin1998.SincethenIhaveheldjobswithseveralrespectedandprominentfirmsincludingathree-yearassignmentwiththenation’slargestautomotivepartsdistributorRMCAuto.InmycapacityasasalesrepresentativethereIwasthetopsellerforfourmonthsinarow.IameagertoapplytheexperienceIhavegainedtothesalesdivisionatLexingtonWholesaleFoods.Inadditionmyplaceofresidenceisnearthecenteroftheservicerouteslistedforthepositionsotravelingtothedesignatedlocationwouldnotbeaproblem. Ihopethatyoucanoffermetheopportunitytocomeinforaninterviewsothatwemayfurtherdiscussmyqualificationsaswellasthedemandsofthejob.Iwillcontactyouearlynextweektoconfirmthatyouhavereceivedthisemailandattachedfilecontainingmyresumeandtworeferenceletters. Thankyouforyourconsideration. Sincerely LindaKamat WhydidMs.Kamatsendthisemail
Allofthemachinerymustbecarefullyinspectedbeforeproductionattheplantisallowedto.
Iftherainanylongerseveralheavilypopulatedareasofthecitywouldbeunderwaterrightnow.
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GreatBargainsatMcFarland’sFurniture! ComeondowntoMcFarland’sFurnitureStoreandtake50ofourspecialoffer.Whenyouspend$500ormorethanonanyofourfantasticfurnitureorhomeapplianceitemswe’llgiveyoua15%discount! Thisdealisvalidonallproductsinourfurnitureandhomeapplianceinventoriesincludingcouchesdiningtablesbedsandmattressesofficefurnituretelevisionsandmore.Youwon’tfindabetterselectionoflivingroomdiningroombedroomandofficesetsatsuchagreatbargain51guaranteed! McFarland’sFurnitureStorewasvoted"BestValueinHomeShopping"byconsumersintheSouthFairchildregion.Weprovideworld-classcustomerserviceateverystepfromproductselectiontocheckouttoourfree52service.That’sright;webringyourorderrighttoyourhomeatnocharge!Andnowspendjust$500andyou’llsaveanadditional15%. Rememberthisincredibleofferwon’tlastlongsodon’tdelay.VisitMcFarland’sFurnitureStoretoday! 50
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. Howoftenwilltheacceptedcandidatesubmitgeneralfinancialreports
GlenfordManufacturingInc. OfficialCommunication From:SeanCarmichaelOperationsDepartment To:InnaTuckerSalesDepartmentManager Themonthlysalesstaffmeetinghasbeenrelocatedfromauditorium3toroom402.Auditorium3willbeundergoingrepairsfromApril8-15whichiswhyitwillbeunavailableforyourusualmeetingonthe10th. Room402containsthesameaudiovisualcapabilitiesasauditorium3butitsseatingcapacityissmaller.Itcanonlyfit65peoplecomfortablywhereastheauditoriumcandoover100. Ifthischangeisunacceptabletherearetwoalternatives.Firstauditorium2isavailableontheafternoonofthe10th.Itholdsasmanypeopleasauditorium3butithasreallyoutdatedelectronicequipmentcomparedtoauditorium3.Andsecondifthemeetingisrescheduledforafterthe15ththenewlyrefurbishedauditorium3willbeavailabletoyou. Pleasecontactmeoranothermemberoftheoperationsdepartmentifyouwishtochangeyourcurrentroomreservation. Thankyouandhaveaniceday. WhichoftheseoptionsisNOTavailableforthesalesstaffmeeting
Advertisementsthatthetravelagency’snewestpackagevacationswillaironradioandtelevisionstationstomorrowevening.
TheLynndaleSpringLineIsHere Thisyear’sspringlinemayjustbeourbestcollectionyet!Ouraward-winningdesignershavecreatedsomeabsolutelystunningformaldressesworksuitsandskirt-and-blousecombinations.AsalwayswithLynndaleFashionyou’llfindthemoststylishcomfortableandaffordableclothestosuitallyourfashionneeds. Viewourentirespringcatalogandplaceanorderonlineatwww.lynndalefashion.com.Ifyoudon’thaveaccesstoacomputernoproblem!Simplysendusyourorderrequestbymailorfaxalongwithyourcreditcardinformationorapersonalcheck. LynndaleFashion CustomerOrderDepartment 1155RichmondLane ColumbusOhio Fax#:124555-5705 FaxForm Recipient:CustomerOrderDepartmentLynndaleFashion124555-5705 Iamveryinterestedinsomeclothingitemsfromyourspringcatalog.MyInternetserviceatemporarilydownwhichiswhyI’msendingthisorderbyfax. Iwouldliketoorderthefollowingitems.I’veincludetheproductnumbersaslistedinthecatalog: 1full-lengthformaldressblack#FV240 2springskirts1navy1yellow#SS222-2 4cottonV-neckcasualshirts2green1gray1white#39T-599 Pleaseshiptheordertothefollowingaddress: VickiTinelli 668WestBrookridge SanDiegoCA Hereismycreditcardinformation: Name:VickiR.Tinelli Cardtype:AmericanUnion Cardnumber:2022-2402-7975 Expirationdate:01/09 Iwouldappreciateitifyoucouldcontactmetoconfirmreceiptofthisorderrequestaswemeknowtheshippingchargefortheorder. Thankyou VickiTinelli WhatdoesMs.Tinelliaskthecompanytodo
Mr.Tamilbelievesthathisstrategyforincreasingadvertisingrevenueswillbesuccessfulbuthissupervisorhasrequestedthatheresearchalternative.
DepartmentofReturns SnapPhotographyEquipmentInc. 23580WooliverRd. Dublin.Iowa DearSirorMadam LastweekIpurchaseaUX-15UnderwaterCamerafromyourcompanybutitturnedouttobequiteadisappointment.Thecameradidnotperformaspromisedintheadvertisement. Accordingtoyourcompany’sTVcommercialtheUX-15UnderwaterCameraisdesignedtotakepicturesatunderwaterdepthsofuptotenfeet.HoweverafterusingthecamerainaswimmingpoolfortwentyminutesatonlyfivefeetInoticedthatwaterhadleakedinsideit.Thefilmwasruinedalongwiththecamera’selectricalcomponents. Iamreturningthecameraalongwithmysalesreceiptinthesamepackageasthisletter.IwouldaskthatyouissuemeafullrefundasIhavenointerestinreceivingareplacementproduct. Thankyou ScottHyatt AtwhatdepthdidMr.Hyattusethecamera
Pleasemakesureallitemshavebeenfromthedesksbeforethenewemployeesarrivenextweek.
FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO WhatdoesMr.Thompsonnotaskregionaldirectorstodo
February5 AnitaBrancato 823Remarque QuebecCityQuebec DearMs.Brancato Allowmetointroducemyself.MynameisFredEldridgeandIworkwithNewEnglandExpressBusCarriers.WeareafullserviceexpresstransportationprovideroperatinginthenortheasternUnitedStatesandsoutheasternCanada.Wehavechosentocontactyoubecauseourrecordsindicatethatyouareafrequenttravelerintheregion.Ibelieveyouwillbeabletoappreciatethebenefitsofbustravel. Travelingbybussimplymakesgoodsense.ForinstanceyoucanspendyournextjourneyfromMontrealtoBostoninoneofourultra-comfortablecoachesforonly$34.50roundtrip.That’slessthanathirdofthecostoftheaverageplaneticketwithoutallthecheck-inhasslesandflightdelays.Andwithtoday’shighgaspricesanddangerouswintertimeroadconditionswhytakeyourcarLeavethedrivingtousinstead! SowhenyourfutureplanscallforregionaltravelcontactNewEnglandExpressBusCarriersandletusshowyouwhatwecandoforyou! FredEldridgeDistrictManagerCanada NewEnglandExpressBusCarriers 11667McArthurStreet MontrealQuebec Accordingtotheletterwhyisbustravelbetterthanairtravel
TheLynndaleSpringLineIsHere Thisyear’sspringlinemayjustbeourbestcollectionyet!Ouraward-winningdesignershavecreatedsomeabsolutelystunningformaldressesworksuitsandskirt-and-blousecombinations.AsalwayswithLynndaleFashionyou’llfindthemoststylishcomfortableandaffordableclothestosuitallyourfashionneeds. Viewourentirespringcatalogandplaceanorderonlineatwww.lynndalefashion.com.Ifyoudon’thaveaccesstoacomputernoproblem!Simplysendusyourorderrequestbymailorfaxalongwithyourcreditcardinformationorapersonalcheck. LynndaleFashion CustomerOrderDepartment 1155RichmondLane ColumbusOhio Fax#:124555-5705 FaxForm Recipient:CustomerOrderDepartmentLynndaleFashion124555-5705 Iamveryinterestedinsomeclothingitemsfromyourspringcatalog.MyInternetserviceatemporarilydownwhichiswhyI’msendingthisorderbyfax. Iwouldliketoorderthefollowingitems.I’veincludetheproductnumbersaslistedinthecatalog: 1full-lengthformaldressblack#FV240 2springskirts1navy1yellow#SS222-2 4cottonV-neckcasualshirts2green1gray1white#39T-599 Pleaseshiptheordertothefollowingaddress: VickiTinelli 668WestBrookridge SanDiegoCA Hereismycreditcardinformation: Name:VickiR.Tinelli Cardtype:AmericanUnion Cardnumber:2022-2402-7975 Expirationdate:01/09 Iwouldappreciateitifyoucouldcontactmetoconfirmreceiptofthisorderrequestaswemeknowtheshippingchargefortheorder. Thankyou VickiTinelli WhydidMs.Tinellisendthefax
TheprocurementmanagerisrelievedthatthenewsoftwareheboughtwillbewiththeexistingITsystem.
DearNewResident LetusbethefirsttowelcomeyoutolovelyNewWestfordCity!We’resureyou’llfindittobeawonderfulplacetoownahome. AsaveryspecialwelcomefromNewWestfordCarpetCleanerspleasefindtheenclosedgiftcertificatewhichentitlesyouto15%offtheregularrateofanyoneofourservices.Whetheryourequireacompleteshampooandsteamcleaningforyourwall-to-wallcarpetingorjustasimplestainremovalforyourfurniturefabricyoucancountnotonustoprovidequickprofessionalservice. Wehopeyougiveustheopportunitytoshowyouwhywe’rethenumber-onecleaningoperationinNewWestfordCity! Sincerely PeterCavarretta PresidentNewWestfordCarpetCleaners Whatwillaccompanytheletter
GreatBargainsatMcFarland’sFurniture! ComeondowntoMcFarland’sFurnitureStoreandtake50ofourspecialoffer.Whenyouspend$500ormorethanonanyofourfantasticfurnitureorhomeapplianceitemswe’llgiveyoua15%discount! Thisdealisvalidonallproductsinourfurnitureandhomeapplianceinventoriesincludingcouchesdiningtablesbedsandmattressesofficefurnituretelevisionsandmore.Youwon’tfindabetterselectionoflivingroomdiningroombedroomandofficesetsatsuchagreatbargain51guaranteed! McFarland’sFurnitureStorewasvoted"BestValueinHomeShopping"byconsumersintheSouthFairchildregion.Weprovideworld-classcustomerserviceateverystepfromproductselectiontocheckouttoourfree52service.That’sright;webringyourorderrighttoyourhomeatnocharge!Andnowspendjust$500andyou’llsaveanadditional15%. Rememberthisincredibleofferwon’tlastlongsodon’tdelay.VisitMcFarland’sFurnitureStoretoday! 52
TheLynndaleSpringLineIsHere Thisyear’sspringlinemayjustbeourbestcollectionyet!Ouraward-winningdesignershavecreatedsomeabsolutelystunningformaldressesworksuitsandskirt-and-blousecombinations.AsalwayswithLynndaleFashionyou’llfindthemoststylishcomfortableandaffordableclothestosuitallyourfashionneeds. Viewourentirespringcatalogandplaceanorderonlineatwww.lynndalefashion.com.Ifyoudon’thaveaccesstoacomputernoproblem!Simplysendusyourorderrequestbymailorfaxalongwithyourcreditcardinformationorapersonalcheck. LynndaleFashion CustomerOrderDepartment 1155RichmondLane ColumbusOhio Fax#:124555-5705 FaxForm Recipient:CustomerOrderDepartmentLynndaleFashion124555-5705 Iamveryinterestedinsomeclothingitemsfromyourspringcatalog.MyInternetserviceatemporarilydownwhichiswhyI’msendingthisorderbyfax. Iwouldliketoorderthefollowingitems.I’veincludetheproductnumbersaslistedinthecatalog: 1full-lengthformaldressblack#FV240 2springskirts1navy1yellow#SS222-2 4cottonV-neckcasualshirts2green1gray1white#39T-599 Pleaseshiptheordertothefollowingaddress: VickiTinelli 668WestBrookridge SanDiegoCA Hereismycreditcardinformation: Name:VickiR.Tinelli Cardtype:AmericanUnion Cardnumber:2022-2402-7975 Expirationdate:01/09 Iwouldappreciateitifyoucouldcontactmetoconfirmreceiptofthisorderrequestaswemeknowtheshippingchargefortheorder. Thankyou VickiTinelli Whatisbeingmostlikelytobeadvertised
To:AllEmployees From:AngelaRonseauxExecutiveVicePresident RE:UpcomingCompanyEvent It’sthattimeofyearagain!DawsonSmithInc.willbeholdingits11thannualDSICelebrationEventonFridayApril13that7:30p.m.Thisyear’seventwilltakeplacedowntowninConferenceRoomBoftheAstorHotelandallemployeesare44toattend. AsusualtheDSICelebrationEventwillincludedinnercateredbythewonderfullocalrestaurantLasBanditas.Therewillbealivebandforentertainmentandeachcompanyexecutivewillalsogiveashortspeech.Theeveningwon’tcometoa45howeveruntilVesnaRielCEOofDawsonSmithInc.presentstheEmployeeAwards. FelipeAquinofromHumanResourcesisorganizingacarpoolsystemsothatnoteveryonehastodrivedowntownafterwork.Ifyouhavealargevehicleandarewilling46yourfellowemployeesaridepleasecontacthimatextension118.AsalwaysthankyouforyourhardworkandIhopetoseeyouatthe11thannualDSICelebrationEvent.AngelaRonseaux ExecutiveVicePresident 44
To:AllEmployees From:AngelaRonseauxExecutiveVicePresident RE:UpcomingCompanyEvent It’sthattimeofyearagain!DawsonSmithInc.willbeholdingits11thannualDSICelebrationEventonFridayApril13that7:30p.m.Thisyear’seventwilltakeplacedowntowninConferenceRoomBoftheAstorHotelandallemployeesare44toattend. AsusualtheDSICelebrationEventwillincludedinnercateredbythewonderfullocalrestaurantLasBanditas.Therewillbealivebandforentertainmentandeachcompanyexecutivewillalsogiveashortspeech.Theeveningwon’tcometoa45howeveruntilVesnaRielCEOofDawsonSmithInc.presentstheEmployeeAwards. FelipeAquinofromHumanResourcesisorganizingacarpoolsystemsothatnoteveryonehastodrivedowntownafterwork.Ifyouhavealargevehicleandarewilling46yourfellowemployeesaridepleasecontacthimatextension118.AsalwaysthankyouforyourhardworkandIhopetoseeyouatthe11thannualDSICelebrationEvent.AngelaRonseaux ExecutiveVicePresident 46
From:AbdulMueedTasab To:ElaineRiach Subject:SurveyData Elaine I’vefinallyreceivedtheresultsofthecustomersurveyfromPublicRelations.Mostofthefindingsmatchour41buttherewereafewsurprises. Forexamplecustomersatisfactionwiththenewwarrantyofferwasfarlowerthanwethought.Apparentlymostpeoplefeelthatthelengthofthewarrantyperiodistooshort.Theeffectthatthiswillhaveonfuturesalesremains42.Ontheotherhandthecompany’snewproductreceivedahigherscorethanwepredicted. Ithinkweshouldmeettodiscussthesurveydatasometimethisweek.Pleasegetbacktomewithatimethatwouldbestfityourschedule.Ishouldbeableto43you. Thanks. 42
FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO AtwhattimeofdaywillMr.Thompsonleadanevent
GlenfordManufacturingInc. OfficialCommunication From:SeanCarmichaelOperationsDepartment To:InnaTuckerSalesDepartmentManager Themonthlysalesstaffmeetinghasbeenrelocatedfromauditorium3toroom402.Auditorium3willbeundergoingrepairsfromApril8-15whichiswhyitwillbeunavailableforyourusualmeetingonthe10th. Room402containsthesameaudiovisualcapabilitiesasauditorium3butitsseatingcapacityissmaller.Itcanonlyfit65peoplecomfortablywhereastheauditoriumcandoover100. Ifthischangeisunacceptabletherearetwoalternatives.Firstauditorium2isavailableontheafternoonofthe10th.Itholdsasmanypeopleasauditorium3butithasreallyoutdatedelectronicequipmentcomparedtoauditorium3.Andsecondifthemeetingisrescheduledforafterthe15ththenewlyrefurbishedauditorium3willbeavailabletoyou. Pleasecontactmeoranothermemberoftheoperationsdepartmentifyouwishtochangeyourcurrentroomreservation. Thankyouandhaveaniceday. Whatisthepurposeofthememo
From:RestaurantManagement To:AllStaff Attentionworkers: Ally’sSeafoodHousewillbeclosedforanentireweekatthebeginningofMarchwhileourkitchenequipmentisupdatedinaccordancewiththelatesthealthstandards.Specificdatesfortheclosurewillbeannouncedassoonaswereceivenotificationfromthemaintenancecompany. Unfortunatelyhourlyworkerswillbeforcedtotakeaweekofunpaidleaveduringthescheduledmaintenancebutitwillnotbesubtractedfromyourallottedvacationdays.Timeoffforsalariedworkerswillbepaid. Pleasedirectanyquestionsabouttheclosuretoyoursupervisororshiftmanager. Keepupwiththehardwork! Whatistrueaboutemployeespaidwagesbythehour
JobOpportunity! SunsetResortwhichprovidesfour-starluxuryaccommodationsonDaveyBeachisacceptingapplicationsforthepositionofHousekeepingManager.Thisindividualwillberesponsibleforoverseeingtheday-to-dayoperationsofthehousekeepingstaffhiringandtrainingstaffandensuringtheoverallcleanlinessofallguestfacilities.Knowledgeofthehospitalityindustryandpreviousmanagementexperienceareessential.Theindividualmustalsopossessexcellentcommunicationandcustomerserviceskills.Theworkscheduleincludessomeeveningsandweekends. Submitresumecoverletterandsalaryexpectationsto: SunsetResortPersonnelOffice Attn:BurtKleffner 11PalmridgeRd. DaveyBeachCA WhatisNOTadutyofthisposition
CustomerServiceDepartment NorthlandElectronicsCenter 4022FirstStreet Wellington NewZealand DearNorthlandRepresentative IwouldliketosharewithyouapositiveexperienceIrecentlyhadwithyourcompany. OnFebruary4IorderedaDVDplayerandtwoDVDsfromyouronlinestore.The47deliverytimewasfivebusinessdayssoIexpectedtoreceivetheitemsnolaterthanFebruary11.WhenthisdaycameandmyorderhadnotarrivedIwasupset. Iwaitedanotherweekto48anyunexpected’postaldelaysandthenonFebruary18IemailedtheNorthlandCustomerServiceDepartmentabouttheproblem.Theyrespondedimmediatelywithanapologyandpromisedtoresendtheorderbyexpressdeliveryatnoextracharge.IreceiveditjusttwodayslateronFebruary20. Iwouldliketo49mygratitudetotheCustomerServiceDepartment.Youareacredittoyourfinecompanyandyoucancountonmypatronageformanyyearstocome. Sincerely GavinPrigmore 48
FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO Whatisthemainpurposeoftheletter
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