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It will take at least two weeks for the board members to review （） work on the budget proposals.
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Ithinkit’lltakeatleastanothertwomonths_______thesh
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Please speak slowly.
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Experiencesuggeststhatsmallintegratedorganizationscanoperateincriticalsituationsthanlargefirmscan.
From:LindaKamat＜lindak@cornwall.edu＞ To:MarianaSerrano＜serrano-csd@lexingtonwf.net＞ Subject:SalespositionopeningatLexingtonWholesaleFoods DearMs.Serrano. Ireadaboutanopeninginyourcustomersalesdivisiononyourcompany’swebsite.AsahighlymotivatedandexperiencedsalespersonIamveryinterestedinthisposition. IgraduatedwithhonorsinBusinessAdministrationfromCornwallUniversityin1998.SincethenIhaveheldjobswithseveralrespectedandprominentfirmsincludingathree-yearassignmentwiththenation’slargestautomotivepartsdistributorRMCAuto.InmycapacityasasalesrepresentativethereIwasthetopsellerforfourmonthsinarow.IameagertoapplytheexperienceIhavegainedtothesalesdivisionatLexingtonWholesaleFoods.Inadditionmyplaceofresidenceisnearthecenteroftheservicerouteslistedforthepositionsotravelingtothedesignatedlocationwouldnotbeaproblem. Ihopethatyoucanoffermetheopportunitytocomeinforaninterviewsothatwemayfurtherdiscussmyqualificationsaswellasthedemandsofthejob.Iwillcontactyouearlynextweektoconfirmthatyouhavereceivedthisemailandattachedfilecontainingmyresumeandtworeferenceletters. Thankyouforyourconsideration. Sincerely LindaKamat Thewordpartsinparagraph2line3isclosestinmeaningto.
AftermuchdeliberationthebankclerkagreedtoofferMs.Johnsonaloaniiispiteofherpoorcredithistory.
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. WhatisNOTlistedasadutyoftheadvertisedposition
From:PaulaWashington＜pwashington@4seasonsgreenhouse.com＞ To:ClaraNash＜order@coloniapottery.com＞ Subject:Order DearMr.Nash MynameisPaulaWashingtonandI’mtheowneroftheFourSeasonsCreenhouseinLewiston.IwasgivenyouremailaddressbyMr.SteveHallowayattheNewEnglandFlorists’ConventioninBostonlastfall.Iwouldliketopurchasealargenumberofclaypotsfromyou.Ourprevioussupplierrecentlywentoutofbusinessandweurgentlyneedtoreplenishourstock. AtthistimeIwouldliketoorderfourdozenofyourplainsix-inchclaypotsfordozenofyourplainten-inchclaypotsandtwodozenofyourlargeornamentalpots.Ionlywanttomakeasmallorderatthistimeinordertotestthequalityofyourmerchandise.Ifthisselectionofproductsfromyourinventorymeetsourstandardsasecondlargeorderwillfollow. Pleasearrangetohavetheclaypotsdeliveredtoourwarehouseasquicklyaspossible.Becausetheseitemsarefragilepleaseforwardthembyspecialdeliverytoensurethattheyarenotdamaged.AlsoletmeknowthenameofthecarrieryouusesoIcanaccesstheironlinefreighttrackingsystemwhilethesegoodsareintransit. Thankyouverymuch.Pleasecallmeat729-9928ifyouhaveanyquestions.Ihopethisisthestartofamutuallybeneficialbusinessrelationship. PaulaWashington FourSeasonsGreenhouse Addressee:Remitto: FourSeasonsGreenhouseColonialPotteryDistributionCenter 161NorthHighway201Atlantic:Drive LewistonME04240SalemMA01970 Statement: DateDescriptionAmounts 5/11/06six-inchclaypotsplain4dozen$36.00 Ten-inchclaypotsplain4dozen$48.00 Sixteen-inchclaypotsornamental2dozen$240.00 Shippingandhandlingseebelowfordetails$59.99 Discountseebelowfordetails$32.40 Amountdue:$351.59 Message: Thisshipmentwassentbyspecialdeliveryatthebuyer’srequest.Pleasereturnanydamageditemsalongwiththeoriginalreceiptwithinsevenworkingdays. Aten-percentdiscountappliestoallfirst-timeordersplacedbyretailers.Thisdiscountdoesnotapplytoshippingandhandlingcharges. WhichwillcostMs.Washingtonthemost
Outofallthepeopletospeakatthemeetingonlyoneadvocatedchangingthefirm’scurrentfinancialpolicies.
March262006Mr.SamuelBrownTruestarCorporationFinanceDepartmentManagerRe:Account#2958ADearMr.BrownIwanttothankyoufortheconversationthatwehadearliertodayandforagreeingtoareductioninpaymentformyoutstandingaccount.AsdiscussedIwillimplementabi-weeklypaymentof$250effectiveFridayMarch31.Iwillensurethatpaymentisinmybankaccountforyourautomaticwithdrawalby10:00a.m.everyFridaypaymentperioduntilmyaccountispaidinfull.Iverymuchappreciateyourunderstandingmycurrentfinancialsituationandwillcontactyoushouldthingsimprove.Pleasedonothesitatetocontactmeifyouhaveanyquestions.BestregardsJasonChalmersSeptember32006JasonChalmers21ReelsterBoulevardVancouver.BCDearJasonIamwritingtoupdateyouonyouraccountstatus#2958AwithTruestarCorporation.AsaresultofourconsolidatedeffortstorestructureyourrepaymentplaninMarchofthisyearitiswithgreatsatisfactionthatIletyouknowthatyouraccounthasnowbeenclearedandpaidinfull.Withdiligenceandcooperationwehavesuccessfullyworkedthroughthisfinancialsituation.Wewouldbepleasedtoofferourservicesshouldyouneedthemagaininthefuture.Pleasecontactuswithyourrequest.Bestwishesandwelookforwardtoworkingwithyouagainsoon.SamuelBrownTruestarCorporationFinanceDepartmentManagerWhydidMr.Brownwritetheletter
DowntownArtisanClubArtExhibitPleasemarkSaturdayOctober21onyourcalendarssothatyoucanattendtheinauguralDowntownArtisan’sClubArtExhibit!TherewillbebeautifulworksofartandpotterycraftedbytheDowntownArtisan’sClubavailableforshowingaswellasforsale.Theremarkablytalentedyoungartistshaveworkedallsummertoprepareforthiseventwhichpromisestoimpressandastound.Visitorswillhaveanopportunitytomeetthesetalentedartists.AllproceedsfromthiseventwillbecontributedtothecontinuedoperationsoftheDowntownArtisan’sClub.whichprovidesamazingclassesandsupportforyoungartists.Ticketsareonsalenowandareavailablefor$10adultsand$5studentsandseniors.Childrenundertheageof12willbeadmittedforfree.TheDowntownArtisan’sClublooksforwardtoseeingyouthere!PleasecontactJimat9054128980formoreinformation.DowntownArtisan’sClubArtExhibitDeadlineforyourartsubmission!Toallourtalentedyoungartists—getreadyforourupcomingArtExhibit!Asyouallknow—ourDowntownArtisan’sClubArtExhibitiscomingupexactlyonemonthfromtoday.Paintingsdrawingssculpturesandwritingwillbeneeded—forboththeshowandthesale!Don’tforgettohavethemcompletedandhandedinbynextFridaytosecureyourspotinourshow.RemembertherewillalsobecashawardsjudgedbyourpanelofartcriticsandthewinningpieceswillbefeaturedinourArtBook.Theartistsofthewinningpieceswillalsobeinvitedtoattendthe2weeksummerartcampinParisnextsummer.Havefunandpleasesubmityourartworkontime!InthenoticewhataretheparticipantsaskedtodobynextFriday
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We’reHiringDate:September32006Position:NationalOperationsManagerFoodServicesIndustryPay&Benefits:$65000-$75000+carallowanceandbonuspotentialQualifications:undergaddegreeinbusiness.Minimum5yearsofrelatedworkexperience.Comfortablewithsupervisionofstaffandstrongmulti-taskingskills.Goodwithpeopleandastrongleader.Excellentbudgetmanagementabilities.Mustbewillingtotravel25%～50%andworkoccasionallyonweekends.HowtoApply:PleasesendusbyemailonlyyourresumesubjectHRManager—NationalOperationsManagertohr@wpgl.orgbySeptember30.Nophonecallsplease.WewillcontactonlythosecandidatesselectedforinterviewsonOctober3.Thankyouforyourinterest!GeneralFoodsCompanyIMainStreetTorontoONM3P2K8To:hr@wpgl.orgFrom:jwhite@FTC.comDate:September242006Re:HRManager—NationalOperationsManagerHelloIamwritinginresponsetoyourjobopeningadforNationalOperationsManager.Pleasefindattachedmydetailedresumeoutliningmyrelevantemploymenthistoryandskillsetsforyourconsideration.Ihavespentthelast8yearsdevelopingmytalentsandexperiencewithinthefoodservicesindustryandcurrentlyamtheRegionalOperationsManagerfortheBreadCompany.MyworkhistorystrengthsandinterestsareperfectlysuitedtothepositionadvertisedasI’mreadytotakethechallengeofmanagingonanationallevel.Iwouldbeverypleasedtohavetheopportunitytodiscussmyqualificationsinperson.Pleasereviewmyinformationandcallmeat416332-1902tosetupameeting.Thankyouinadvanceforyourconsideration.Ihopethatitwillbeokayformetofollow-upwithaphonecalltoensurethatyouhavereceivedthissubmission.BestregardsJackWhiteWhichofthefollowingactionscontradictwhatisstatedinthead
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WorkplaceHealthTips Whenyouhearthewords"workplacehealth"whatdoyouthinkofYourassociationswiththisphrasearemostlikelynegative:stresseyestrainmusclesoreness.etc.Infactovereightypercentofworkerscomplainofsometypeofhealthproblemrelatedtotheirjob.Butitdoesn’thavetobethatway.Herearesomesimpletipsonhowtoalleviateafewofthemostcommonworkplaceailments. Stress: You’vesusceptibletostressnomatterwhatyoujobis.It’soneofthetoughestconditionstobeatandit’salsooneofthemostserious.Thebestthingyoucandoifyouexperiencefrequentorseverestressistalktoyoursupervisor.Theremaybewaystorearrangeyourscheduleoradjustyourresponsibilitiessothatyoudon’tfeelsooverwhelmed.Duringthemilderonsetofstresstakerepeateddeepbreathswhichwillhelpyoutocalmdownandconfrontthesituation. Eyestrain: Inadditiontocausingdamagetotheeyesspendingtoomuchtimeinfrontofthecomputercanleadtoheadaches.musclesorenessandgeneralirritability.Tominimizetheseproblemsremembertotakeregularbreaksfromyourcomputer.Expertsrecommendlookingawayfromthescreenforatleast20secondsevery20minutes.Alsoensurethatyourcomputerscreeniscleanandwellpositioned. GeneralDiscomfort: Forthoseofuswithofficejobswespendmostofourdaysittingdown.Remembertostandupwalkaroundortakeashortbreaksooftentokeepyourmusclesfrombecomingtootight. From:AlbertoMartinez To:DawnBojanic Subject:Tipsforimprovingworkplacehealth IjustreadagreatarticleinLivingTodayMagazineontipsforimprovingworkplacehealth.Ithinkweshoulddistributeittotheothermanagersandhavethempassitalongtotheirteammembers. Theinformationconcerningcomputermonitorswasparticularlyinteresting.Ioftenexperienceeyestrainandheadachesandthetipsinthearticleseemliketheycouldreallyhelp. Ihaveacopyofthearticleifyouneedone.Whydon’tyoulookitoverandletmeknowwhatyouthink Thanks. WhydidMr.MartinezcontactMs.Bojanic
We’reHiringDate:September32006Position:NationalOperationsManagerFoodServicesIndustryPay&Benefits:$65000-$75000+carallowanceandbonuspotentialQualifications:undergaddegreeinbusiness.Minimum5yearsofrelatedworkexperience.Comfortablewithsupervisionofstaffandstrongmulti-taskingskills.Goodwithpeopleandastrongleader.Excellentbudgetmanagementabilities.Mustbewillingtotravel25%～50%andworkoccasionallyonweekends.HowtoApply:PleasesendusbyemailonlyyourresumesubjectHRManager—NationalOperationsManagertohr@wpgl.orgbySeptember30.Nophonecallsplease.WewillcontactonlythosecandidatesselectedforinterviewsonOctober3.Thankyouforyourinterest!GeneralFoodsCompanyIMainStreetTorontoONM3P2K8To:hr@wpgl.orgFrom:jwhite@FTC.comDate:September242006Re:HRManager—NationalOperationsManagerHelloIamwritinginresponsetoyourjobopeningadforNationalOperationsManager.Pleasefindattachedmydetailedresumeoutliningmyrelevantemploymenthistoryandskillsetsforyourconsideration.Ihavespentthelast8yearsdevelopingmytalentsandexperiencewithinthefoodservicesindustryandcurrentlyamtheRegionalOperationsManagerfortheBreadCompany.MyworkhistorystrengthsandinterestsareperfectlysuitedtothepositionadvertisedasI’mreadytotakethechallengeofmanagingonanationallevel.Iwouldbeverypleasedtohavetheopportunitytodiscussmyqualificationsinperson.Pleasereviewmyinformationandcallmeat416332-1902tosetupameeting.Thankyouinadvanceforyourconsideration.Ihopethatitwillbeokayformetofollow-upwithaphonecalltoensurethatyouhavereceivedthissubmission.BestregardsJackWhiteWhatcanbeinferredaboutJackWhite
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From:PaulaWashington＜pwashington@4seasonsgreenhouse.com＞ To:ClaraNash＜order@coloniapottery.com＞ Subject:Order DearMr.Nash MynameisPaulaWashingtonandI’mtheowneroftheFourSeasonsCreenhouseinLewiston.IwasgivenyouremailaddressbyMr.SteveHallowayattheNewEnglandFlorists’ConventioninBostonlastfall.Iwouldliketopurchasealargenumberofclaypotsfromyou.Ourprevioussupplierrecentlywentoutofbusinessandweurgentlyneedtoreplenishourstock. AtthistimeIwouldliketoorderfourdozenofyourplainsix-inchclaypotsfordozenofyourplainten-inchclaypotsandtwodozenofyourlargeornamentalpots.Ionlywanttomakeasmallorderatthistimeinordertotestthequalityofyourmerchandise.Ifthisselectionofproductsfromyourinventorymeetsourstandardsasecondlargeorderwillfollow. Pleasearrangetohavetheclaypotsdeliveredtoourwarehouseasquicklyaspossible.Becausetheseitemsarefragilepleaseforwardthembyspecialdeliverytoensurethattheyarenotdamaged.AlsoletmeknowthenameofthecarrieryouusesoIcanaccesstheironlinefreighttrackingsystemwhilethesegoodsareintransit. Thankyouverymuch.Pleasecallmeat729-9928ifyouhaveanyquestions.Ihopethisisthestartofamutuallybeneficialbusinessrelationship. PaulaWashington FourSeasonsGreenhouse Addressee:Remitto: FourSeasonsGreenhouseColonialPotteryDistributionCenter 161NorthHighway201Atlantic:Drive LewistonME04240SalemMA01970 Statement: DateDescriptionAmounts 5/11/06six-inchclaypotsplain4dozen$36.00 Ten-inchclaypotsplain4dozen$48.00 Sixteen-inchclaypotsornamental2dozen$240.00 Shippingandhandlingseebelowfordetails$59.99 Discountseebelowfordetails$32.40 Amountdue:$351.59 Message: Thisshipmentwassentbyspecialdeliveryatthebuyer’srequest.Pleasereturnanydamageditemsalongwiththeoriginalreceiptwithinsevenworkingdays. Aten-percentdiscountappliestoallfirst-timeordersplacedbyretailers.Thisdiscountdoesnotapplytoshippingandhandlingcharges. WhatisthepurposeofMs.Washington’semail
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Attempttobalancethebudgetweresosuccessfulthatanalystsareprojectingaof$2millionoverfouryears.
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From:LindaKamat＜lindak@cornwall.edu＞ To:MarianaSerrano＜serrano-csd@lexingtonwf.net＞ Subject:SalespositionopeningatLexingtonWholesaleFoods DearMs.Serrano. Ireadaboutanopeninginyourcustomersalesdivisiononyourcompany’swebsite.AsahighlymotivatedandexperiencedsalespersonIamveryinterestedinthisposition. IgraduatedwithhonorsinBusinessAdministrationfromCornwallUniversityin1998.SincethenIhaveheldjobswithseveralrespectedandprominentfirmsincludingathree-yearassignmentwiththenation’slargestautomotivepartsdistributorRMCAuto.InmycapacityasasalesrepresentativethereIwasthetopsellerforfourmonthsinarow.IameagertoapplytheexperienceIhavegainedtothesalesdivisionatLexingtonWholesaleFoods.Inadditionmyplaceofresidenceisnearthecenteroftheservicerouteslistedforthepositionsotravelingtothedesignatedlocationwouldnotbeaproblem. Ihopethatyoucanoffermetheopportunitytocomeinforaninterviewsothatwemayfurtherdiscussmyqualificationsaswellasthedemandsofthejob.Iwillcontactyouearlynextweektoconfirmthatyouhavereceivedthisemailandattachedfilecontainingmyresumeandtworeferenceletters. Thankyouforyourconsideration. Sincerely LindaKamat WhatdidMs.Kamatachieveatapreviousjob
We’reHiringDate:September32006Position:NationalOperationsManagerFoodServicesIndustryPay&Benefits:$65000-$75000+carallowanceandbonuspotentialQualifications:undergaddegreeinbusiness.Minimum5yearsofrelatedworkexperience.Comfortablewithsupervisionofstaffandstrongmulti-taskingskills.Goodwithpeopleandastrongleader.Excellentbudgetmanagementabilities.Mustbewillingtotravel25%～50%andworkoccasionallyonweekends.HowtoApply:PleasesendusbyemailonlyyourresumesubjectHRManager—NationalOperationsManagertohr@wpgl.orgbySeptember30.Nophonecallsplease.WewillcontactonlythosecandidatesselectedforinterviewsonOctober3.Thankyouforyourinterest!GeneralFoodsCompanyIMainStreetTorontoONM3P2K8To:hr@wpgl.orgFrom:jwhite@FTC.comDate:September242006Re:HRManager—NationalOperationsManagerHelloIamwritinginresponsetoyourjobopeningadforNationalOperationsManager.Pleasefindattachedmydetailedresumeoutliningmyrelevantemploymenthistoryandskillsetsforyourconsideration.Ihavespentthelast8yearsdevelopingmytalentsandexperiencewithinthefoodservicesindustryandcurrentlyamtheRegionalOperationsManagerfortheBreadCompany.MyworkhistorystrengthsandinterestsareperfectlysuitedtothepositionadvertisedasI’mreadytotakethechallengeofmanagingonanationallevel.Iwouldbeverypleasedtohavetheopportunitytodiscussmyqualificationsinperson.Pleasereviewmyinformationandcallmeat416332-1902tosetupameeting.Thankyouinadvanceforyourconsideration.Ihopethatitwillbeokayformetofollow-upwithaphonecalltoensurethatyouhavereceivedthissubmission.BestregardsJackWhiteWhatisNOTarequirementforthisjob
Thegovernmentagencytookcontroloftheoilindustryinadesperateattempttothewildlyfluctuatingmarketprices.
WorkplaceHealthTips Whenyouhearthewords"workplacehealth"whatdoyouthinkofYourassociationswiththisphrasearemostlikelynegative:stresseyestrainmusclesoreness.etc.Infactovereightypercentofworkerscomplainofsometypeofhealthproblemrelatedtotheirjob.Butitdoesn’thavetobethatway.Herearesomesimpletipsonhowtoalleviateafewofthemostcommonworkplaceailments. Stress: You’vesusceptibletostressnomatterwhatyoujobis.It’soneofthetoughestconditionstobeatandit’salsooneofthemostserious.Thebestthingyoucandoifyouexperiencefrequentorseverestressistalktoyoursupervisor.Theremaybewaystorearrangeyourscheduleoradjustyourresponsibilitiessothatyoudon’tfeelsooverwhelmed.Duringthemilderonsetofstresstakerepeateddeepbreathswhichwillhelpyoutocalmdownandconfrontthesituation. Eyestrain: Inadditiontocausingdamagetotheeyesspendingtoomuchtimeinfrontofthecomputercanleadtoheadaches.musclesorenessandgeneralirritability.Tominimizetheseproblemsremembertotakeregularbreaksfromyourcomputer.Expertsrecommendlookingawayfromthescreenforatleast20secondsevery20minutes.Alsoensurethatyourcomputerscreeniscleanandwellpositioned. GeneralDiscomfort: Forthoseofuswithofficejobswespendmostofourdaysittingdown.Remembertostandupwalkaroundortakeashortbreaksooftentokeepyourmusclesfrombecomingtootight. From:AlbertoMartinez To:DawnBojanic Subject:Tipsforimprovingworkplacehealth IjustreadagreatarticleinLivingTodayMagazineontipsforimprovingworkplacehealth.Ithinkweshoulddistributeittotheothermanagersandhavethempassitalongtotheirteammembers. Theinformationconcerningcomputermonitorswasparticularlyinteresting.Ioftenexperienceeyestrainandheadachesandthetipsinthearticleseemliketheycouldreallyhelp. Ihaveacopyofthearticleifyouneedone.Whydon’tyoulookitoverandletmeknowwhatyouthink Thanks. Accordingtothearticlewhatisthecauseofgeneralon-the-jobdiscomfort
From:PaulRooney＜rooneyhoy@speedmail.com＞ To:GreenMountainStationeryInc＜pgmountain@qmail.com＞ Ihavebeenpurchasingvariousproductsthroughyourcatalogformanyyears.ForthemostpartI’vebeenquitesatisfied.HoweverIrecentlyorderedacaseof1000envelopesformybusinessandamextremelydisappointed. FirstofalltheenvelopesIreceiveddifferfromthedescriptioninyourcatalog.TheyaresupposedtobenineincheslongbuttheenvelopesIreceivedaresixincheslong.Secondtheadhesiveontheenvelopsisdefective.Iattemptedtouseadozenofthem.andnoneofthemremainedproperlysealed. AttheveryleastIwouldlikearefundforthefullcostoftheseenvelopesalongwiththeshippingcharge.ThetotalamountIpaidwas$34.68.FurthermoretheinspectionstickeronthecartonstatesthattheproductwasinspectedatyourBurlingtonwarehouse.Iwouldliketoknowhowthismistakeoccurredandrequestyourassurancethatthissortofthingwillnothappenagaininthefuture.OtherwiseIamafraidthatIwillhavetotakemybusinesselsewhere. From:SharonPark＜pgreeenmountain@qmail.com＞ To:PaulRooney＜rooneyhoy@speedmail.com＞ DearMr.Rooney MynameisSharonParkandIamthedirectorofqualitycontrolatGreenMountainStationery.Inc.Iwasrecentlymadeawareofyourcomplaintbyoneofourcustomerservicerepresentatives. Iwouldliketostartbyapologizingforanyinconvenienceyoumayhaveexperience.Ouraccountingdepartmentwillissueyouafullrefundof$34.68forthedefectiveenvelopes.Wewouldalsoliketoofferyoua$50giftcertificatethatcanbeusedwiththepurchaseofanyproductinourcatalog. ImustacknowledgethattherehavebeensomeproblemswithinspectionsinourBurlingtonwarehouse.Todealwiththisissuethecompanyhasdecidedthattheentireinspectingstaffwilltakepartinanintensivere-trainingprogram.Wewillreviewourprocedurestoidentifyanythingthatneedstobeimproved. Ihaveforwardedyourmessagetoourentiremanagementteamtoensurethatthisissuewillnotbeoverlooked.IamsorrythatwehavedisappointedyouandIsincerelyhopeyoucontinuetopurchaseourproducts.I’msurethiswasaone-timeincidentthatwillnothappenagain.Pleasedon’thesitatetocontactmedirectlyinthefutureifyouhaveanyquestionsorconcerns. Sincerely SharonPark Whatwasdifferentfromtheproductinthecatalog
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