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From:AbdulMueedTasab To:ElaineRiach Subject:SurveyData Elaine I’vefinallyreceivedtheresultsofthecustomersurveyfromPublicRelations.Mostofthefindingsmatchour41buttherewereafewsurprises. Forexamplecustomersatisfactionwiththenewwarrantyofferwasfarlowerthanwethought.Apparentlymostpeoplefeelthatthelengthofthewarrantyperiodistooshort.Theeffectthatthiswillhaveonfuturesalesremains42.Ontheotherhandthecompany’snewproductreceivedahigherscorethanwepredicted. Ithinkweshouldmeettodiscussthesurveydatasometimethisweek.Pleasegetbacktomewithatimethatwouldbestfityourschedule.Ishouldbeableto43you. Thanks. 41
From:ThyNguyen＜tnguyen@pharmaone.com＞ To:CyprusWinn＜cwinn@pharmaone.con＞ Subject:Finalreviewfortheproposal DearCyprus I’vecompletedourfundingproposalforthenewlaboratoryfacilities.Iincludedeverythingwetalkedaboutinlastweek’smeetinganditwillbereadytobesentoutnextweektotheventurecapitalfirmsweselected.I’mconfidentitwillreceiveapositiveresponse. SincewehaveafewdaysbeforetheproposalgoesoutI’dreallyappreciateitifwecouldsitdowntogetherandlookovereverything.IaddedsomesmallformattingideasofmyownthatI’dliketorunbyyou.Itwon’ttakemorethanacoupleofhours.I’mfreeallafternoontodayandtomorrowmorningbefore11:00a.m.Pleaseletmeknowifeitherofthesetimesisgoodforyou. Thanks Sincerely ThyNguyen WhatdoesMs.NguyenaskMr.Winntodointhisemail
Hadthetown’sresidentsbeenallowedtovoteonthemeasureitsurely.
GreatBargainsatMcFarland’sFurniture! ComeondowntoMcFarland’sFurnitureStoreandtake50ofourspecialoffer.Whenyouspend$500ormorethanonanyofourfantasticfurnitureorhomeapplianceitemswe’llgiveyoua15%discount! Thisdealisvalidonallproductsinourfurnitureandhomeapplianceinventoriesincludingcouchesdiningtablesbedsandmattressesofficefurnituretelevisionsandmore.Youwon’tfindabetterselectionoflivingroomdiningroombedroomandofficesetsatsuchagreatbargain51guaranteed! McFarland’sFurnitureStorewasvoted"BestValueinHomeShopping"byconsumersintheSouthFairchildregion.Weprovideworld-classcustomerserviceateverystepfromproductselectiontocheckouttoourfree52service.That’sright;webringyourorderrighttoyourhomeatnocharge!Andnowspendjust$500andyou’llsaveanadditional15%. Rememberthisincredibleofferwon’tlastlongsodon’tdelay.VisitMcFarland’sFurnitureStoretoday! 51
To:AllEmployees From:AngelaRonseauxExecutiveVicePresident RE:UpcomingCompanyEvent It’sthattimeofyearagain!DawsonSmithInc.willbeholdingits11thannualDSICelebrationEventonFridayApril13that7:30p.m.Thisyear’seventwilltakeplacedowntowninConferenceRoomBoftheAstorHotelandallemployeesare44toattend. AsusualtheDSICelebrationEventwillincludedinnercateredbythewonderfullocalrestaurantLasBanditas.Therewillbealivebandforentertainmentandeachcompanyexecutivewillalsogiveashortspeech.Theeveningwon’tcometoa45howeveruntilVesnaRielCEOofDawsonSmithInc.presentstheEmployeeAwards. FelipeAquinofromHumanResourcesisorganizingacarpoolsystemsothatnoteveryonehastodrivedowntownafterwork.Ifyouhavealargevehicleandarewilling46yourfellowemployeesaridepleasecontacthimatextension118.AsalwaysthankyouforyourhardworkandIhopetoseeyouatthe11thannualDSICelebrationEvent.AngelaRonseaux ExecutiveVicePresident 45
From:RestaurantManagement To:AllStaff Attentionworkers: Ally’sSeafoodHousewillbeclosedforanentireweekatthebeginningofMarchwhileourkitchenequipmentisupdatedinaccordancewiththelatesthealthstandards.Specificdatesfortheclosurewillbeannouncedassoonaswereceivenotificationfromthemaintenancecompany. Unfortunatelyhourlyworkerswillbeforcedtotakeaweekofunpaidleaveduringthescheduledmaintenancebutitwillnotbesubtractedfromyourallottedvacationdays.Timeoffforsalariedworkerswillbepaid. Pleasedirectanyquestionsabouttheclosuretoyoursupervisororshiftmanager. Keepupwiththehardwork! Whatdoesthenoticemainlydiscuss
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. Whatkindofjobisavailable
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February5 AnitaBrancato 823Remarque QuebecCityQuebec DearMs.Brancato Allowmetointroducemyself.MynameisFredEldridgeandIworkwithNewEnglandExpressBusCarriers.WeareafullserviceexpresstransportationprovideroperatinginthenortheasternUnitedStatesandsoutheasternCanada.Wehavechosentocontactyoubecauseourrecordsindicatethatyouareafrequenttravelerintheregion.Ibelieveyouwillbeabletoappreciatethebenefitsofbustravel. Travelingbybussimplymakesgoodsense.ForinstanceyoucanspendyournextjourneyfromMontrealtoBostoninoneofourultra-comfortablecoachesforonly$34.50roundtrip.That’slessthanathirdofthecostoftheaverageplaneticketwithoutallthecheck-inhasslesandflightdelays.Andwithtoday’shighgaspricesanddangerouswintertimeroadconditionswhytakeyourcarLeavethedrivingtousinstead! SowhenyourfutureplanscallforregionaltravelcontactNewEnglandExpressBusCarriersandletusshowyouwhatwecandoforyou! FredEldridgeDistrictManagerCanada NewEnglandExpressBusCarriers 11667McArthurStreet MontrealQuebec WhydidMr.EldridgewritetoMs.Brancato
From:ThyNguyen＜tnguyen@pharmaone.com＞ To:CyprusWinn＜cwinn@pharmaone.con＞ Subject:Finalreviewfortheproposal DearCyprus I’vecompletedourfundingproposalforthenewlaboratoryfacilities.Iincludedeverythingwetalkedaboutinlastweek’smeetinganditwillbereadytobesentoutnextweektotheventurecapitalfirmsweselected.I’mconfidentitwillreceiveapositiveresponse. SincewehaveafewdaysbeforetheproposalgoesoutI’dreallyappreciateitifwecouldsitdowntogetherandlookovereverything.IaddedsomesmallformattingideasofmyownthatI’dliketorunbyyou.Itwon’ttakemorethanacoupleofhours.I’mfreeallafternoontodayandtomorrowmorningbefore11:00a.m.Pleaseletmeknowifeitherofthesetimesisgoodforyou. Thanks Sincerely ThyNguyen WhydidMs.Nguyenwritetheemail
DepartmentofReturns SnapPhotographyEquipmentInc. 23580WooliverRd. Dublin.Iowa DearSirorMadam LastweekIpurchaseaUX-15UnderwaterCamerafromyourcompanybutitturnedouttobequiteadisappointment.Thecameradidnotperformaspromisedintheadvertisement. Accordingtoyourcompany’sTVcommercialtheUX-15UnderwaterCameraisdesignedtotakepicturesatunderwaterdepthsofuptotenfeet.HoweverafterusingthecamerainaswimmingpoolfortwentyminutesatonlyfivefeetInoticedthatwaterhadleakedinsideit.Thefilmwasruinedalongwiththecamera’selectricalcomponents. Iamreturningthecameraalongwithmysalesreceiptinthesamepackageasthisletter.IwouldaskthatyouissuemeafullrefundasIhavenointerestinreceivingareplacementproduct. Thankyou ScottHyatt Thewordissueinparagraph3line2isclosestinmeaningto.
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. WhatisNOTlistedasadutyoftheadvertisedposition
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GlenfordManufacturingInc. OfficialCommunication From:SeanCarmichaelOperationsDepartment To:InnaTuckerSalesDepartmentManager Themonthlysalesstaffmeetinghasbeenrelocatedfromauditorium3toroom402.Auditorium3willbeundergoingrepairsfromApril8-15whichiswhyitwillbeunavailableforyourusualmeetingonthe10th. Room402containsthesameaudiovisualcapabilitiesasauditorium3butitsseatingcapacityissmaller.Itcanonlyfit65peoplecomfortablywhereastheauditoriumcandoover100. Ifthischangeisunacceptabletherearetwoalternatives.Firstauditorium2isavailableontheafternoonofthe10th.Itholdsasmanypeopleasauditorium3butithasreallyoutdatedelectronicequipmentcomparedtoauditorium3.Andsecondifthemeetingisrescheduledforafterthe15ththenewlyrefurbishedauditorium3willbeavailabletoyou. Pleasecontactmeoranothermemberoftheoperationsdepartmentifyouwishtochangeyourcurrentroomreservation. Thankyouandhaveaniceday. WhatadvantagedoesRoom402haveoverauditorium2
February5 AnitaBrancato 823Remarque QuebecCityQuebec DearMs.Brancato Allowmetointroducemyself.MynameisFredEldridgeandIworkwithNewEnglandExpressBusCarriers.WeareafullserviceexpresstransportationprovideroperatinginthenortheasternUnitedStatesandsoutheasternCanada.Wehavechosentocontactyoubecauseourrecordsindicatethatyouareafrequenttravelerintheregion.Ibelieveyouwillbeabletoappreciatethebenefitsofbustravel. Travelingbybussimplymakesgoodsense.ForinstanceyoucanspendyournextjourneyfromMontrealtoBostoninoneofourultra-comfortablecoachesforonly$34.50roundtrip.That’slessthanathirdofthecostoftheaverageplaneticketwithoutallthecheck-inhasslesandflightdelays.Andwithtoday’shighgaspricesanddangerouswintertimeroadconditionswhytakeyourcarLeavethedrivingtousinstead! SowhenyourfutureplanscallforregionaltravelcontactNewEnglandExpressBusCarriersandletusshowyouwhatwecandoforyou! FredEldridgeDistrictManagerCanada NewEnglandExpressBusCarriers 11667McArthurStreet MontrealQuebec WhatdoesthelettersayaboutMs.Brancato
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TheLynndaleSpringLineIsHere Thisyear’sspringlinemayjustbeourbestcollectionyet!Ouraward-winningdesignershavecreatedsomeabsolutelystunningformaldressesworksuitsandskirt-and-blousecombinations.AsalwayswithLynndaleFashionyou’llfindthemoststylishcomfortableandaffordableclothestosuitallyourfashionneeds. Viewourentirespringcatalogandplaceanorderonlineatwww.lynndalefashion.com.Ifyoudon’thaveaccesstoacomputernoproblem!Simplysendusyourorderrequestbymailorfaxalongwithyourcreditcardinformationorapersonalcheck. LynndaleFashion CustomerOrderDepartment 1155RichmondLane ColumbusOhio Fax#:124555-5705 FaxForm Recipient:CustomerOrderDepartmentLynndaleFashion124555-5705 Iamveryinterestedinsomeclothingitemsfromyourspringcatalog.MyInternetserviceatemporarilydownwhichiswhyI’msendingthisorderbyfax. Iwouldliketoorderthefollowingitems.I’veincludetheproductnumbersaslistedinthecatalog: 1full-lengthformaldressblack#FV240 2springskirts1navy1yellow#SS222-2 4cottonV-neckcasualshirts2green1gray1white#39T-599 Pleaseshiptheordertothefollowingaddress: VickiTinelli 668WestBrookridge SanDiegoCA Hereismycreditcardinformation: Name:VickiR.Tinelli Cardtype:AmericanUnion Cardnumber:2022-2402-7975 Expirationdate:01/09 Iwouldappreciateitifyoucouldcontactmetoconfirmreceiptofthisorderrequestaswemeknowtheshippingchargefortheorder. Thankyou VickiTinelli WhichproductwillMs.Tinellireceivetwoof
CustomerServiceDepartment NorthlandElectronicsCenter 4022FirstStreet Wellington NewZealand DearNorthlandRepresentative IwouldliketosharewithyouapositiveexperienceIrecentlyhadwithyourcompany. OnFebruary4IorderedaDVDplayerandtwoDVDsfromyouronlinestore.The47deliverytimewasfivebusinessdayssoIexpectedtoreceivetheitemsnolaterthanFebruary11.WhenthisdaycameandmyorderhadnotarrivedIwasupset. Iwaitedanotherweekto48anyunexpected’postaldelaysandthenonFebruary18IemailedtheNorthlandCustomerServiceDepartmentabouttheproblem.Theyrespondedimmediatelywithanapologyandpromisedtoresendtheorderbyexpressdeliveryatnoextracharge.IreceiveditjusttwodayslateronFebruary20. Iwouldliketo49mygratitudetotheCustomerServiceDepartment.Youareacredittoyourfinecompanyandyoucancountonmypatronageformanyyearstocome. Sincerely GavinPrigmore 47
FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO WhathasCSSrecentlyundergone
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DearNewResident LetusbethefirsttowelcomeyoutolovelyNewWestfordCity!We’resureyou’llfindittobeawonderfulplacetoownahome. AsaveryspecialwelcomefromNewWestfordCarpetCleanerspleasefindtheenclosedgiftcertificatewhichentitlesyouto15%offtheregularrateofanyoneofourservices.Whetheryourequireacompleteshampooandsteamcleaningforyourwall-to-wallcarpetingorjustasimplestainremovalforyourfurniturefabricyoucancountnotonustoprovidequickprofessionalservice. Wehopeyougiveustheopportunitytoshowyouwhywe’rethenumber-onecleaningoperationinNewWestfordCity! Sincerely PeterCavarretta PresidentNewWestfordCarpetCleaners Whatisthemainpurposeoftheletter
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From:LindaKamat＜lindak@cornwall.edu＞ To:MarianaSerrano＜serrano-csd@lexingtonwf.net＞ Subject:SalespositionopeningatLexingtonWholesaleFoods DearMs.Serrano. Ireadaboutanopeninginyourcustomersalesdivisiononyourcompany’swebsite.AsahighlymotivatedandexperiencedsalespersonIamveryinterestedinthisposition. IgraduatedwithhonorsinBusinessAdministrationfromCornwallUniversityin1998.SincethenIhaveheldjobswithseveralrespectedandprominentfirmsincludingathree-yearassignmentwiththenation’slargestautomotivepartsdistributorRMCAuto.InmycapacityasasalesrepresentativethereIwasthetopsellerforfourmonthsinarow.IameagertoapplytheexperienceIhavegainedtothesalesdivisionatLexingtonWholesaleFoods.Inadditionmyplaceofresidenceisnearthecenteroftheservicerouteslistedforthepositionsotravelingtothedesignatedlocationwouldnotbeaproblem. Ihopethatyoucanoffermetheopportunitytocomeinforaninterviewsothatwemayfurtherdiscussmyqualificationsaswellasthedemandsofthejob.Iwillcontactyouearlynextweektoconfirmthatyouhavereceivedthisemailandattachedfilecontainingmyresumeandtworeferenceletters. Thankyouforyourconsideration. Sincerely LindaKamat Thewordpartsinparagraph2line3isclosestinmeaningto.
Ms.Richardsthestoremanagerofferedarefundtothedissatisfiedcustomerbecauseshecouldseethattheproductwasfaulty.

Majestic Ocean Cruise Lines Offer valid: June-August 2006 Enjoy a 15-day journey aboard t...

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