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教师在教学中应关注学生的情感态度，是因为情感态度包含了影响学生学习效果的______因素。
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在新课程实施中教师应关注学生的知识与技能过程与方法情感态度与价值观三维目标的有机统一在课堂教学中应解
教师在教学中应关注学生的情感态度其中影响学生学习效果是情感态度的因素中不包括______
尊师爱友
学习兴趣和动机
合作学习
自信与意志力
教学大纲侧重强调的是知识和技能目标课程标准在关注目标的同时还关注学生学习的过程和方法情感态度与价值观
教师在教学中应关注学生的情感态度是因为情感态度包含了影响学生学习效果的以下 因素
学习兴趣和动机
尊师爱友
自信与意志力
合作学习
在新课程改革背景下听课者要重视观察学生参与课堂教学的表现要注意
倾听学生的言语
观看学生的行为
关注学生的情绪
体察学生与教师互动过程中的情感和态度变化
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PeopleoftensaythattheEnglishman’shomeishiscastle.Theymeanthatthehomeisveryimportantandpersonaltohim.MostpeopleinBritainliveinhousesratherthanflatsandmanypeopleowntheirhomes.Thismeansthattheycanmakethemindividual个体的;theycanpaintthemandchangetheminanywaytheylike.Mosthousehaveagardenevenifitisaverysmalloneandthegardenisusuallyloved.Thehouseandthegardenaretheprivate私人的spaceoftheindividual.Peopleusuallyliketomarktheirspace.AreyousittingnowinyourhomeoronatrainHaveyoumarkedthespacearoundyourselfasyourIfyouareonthetrainyoumayputyourcoatorsmallbagontheseatbesideyou.Ifyoushareaflatyoumayhaveonecornerorchairwhichisyourown.OnceIwastravellingonatraintoLondon.Iwasinasectionforfourpeopleandtherewasatablebetweenus.Themanoppositetomehadhisbriefcaseonthetable.Therewasnospaceonmysideofthetableatall.Iwasangry.Maybehethoughtthatheownedthewholetable.Ihadreadabookaboutnon-verbalcommunicationsoItookvariouspapersoutofmybagandputthemonhisbriefcase!WhenIdidthishesuddenlybecameangryandhiseyesnearlypoppedout突出ofhishead.Ihadinvaded侵犯hisspace!AfewminuteslaterItookmypapersoffhiscaseinordertoreadthem.Heimmediatelymovedhiscasetohissideofthetable.Ofcourseitispossiblethathejustwantedtobehelpfultome!Ifyouarevisitinganothercountryyoumayfeelthatyoudon’thaveanyprivatespace.Hotelroomslookmuchthesameineverycountryintheworld.Alldaylongyousharepublicspaceswithotherpeople.Youseethelocalpeopleintheirprivatespacesandyoufeellonelyandoutside.Localpeoplecancreatetheirprivatespacesbytalkingaboutthingsyoudon’tknowabout.Andyouevenfeelthattheylikeyoutobeoutsidethemsothattheywillenjoybeinginsideevenmore!Thisisoneofthedifficultiesofbeingatraveler!Butifyouunderstanditthenithelpsyou.Haven’tyouenjoyedbeingpartofagroupandowningabitofspace...youfeellonelyand’outside’inparagraph4meansthat______.
Afterwinningabiggameathletesareoftenaskedhowtheyfeel.Usuallyathletessayhow1itistowinthisbiggame.Onthecontrarythefactisthatlosingabiggameorinmycaseallthegamescanbeevenharder. Fromthespectators’pointofviewlastyear’sbasketball2formyhighschoolteamwasnothing3ofanembarrassment.And40and20iscertainlynothingtobeproudofthatseasonhadabiggerimpactonmethananyother.AsateamcaptainIknewitprobablywouldn’tbethe5yearbutdidIeverthinkwewouldloseeverygameOfcoursenot.Sincesixofourtopplayershadgraduateditwasclearthatwewerean6teamwhowouldstruggle.Thestrugglebeganearlierthanexpected7asourteamcenterwassuspended禁赛fortheseasonandtwokeymembersdecidedto8forsomereason.Atthispointdroppingoutprobablypassedthrougheveryplayer’smindbutintheendweallstuckifout9toworkstillharder. Thentherecameatimewhenevenour10andgivenuponus.PersonallyIfeltlikeitwas11worthwhilegivingmyall.Ithoughtifeventhecoachdoesn’tbelieveinuswhyshouldIButjustasmyhopebeganto12ateammatecalledameeting.Hesaid"Nobodythinkswearegoingtowinbutasteammatesandfriendswe13ittoeachothertogoallouteverygame." Itwasthatmomentthat14mehowtobealeader.IthitmethatIcertainlydidn’t15therole.Asaleaderyoucanneverquit16theteamwholooksuptoyou.Itisone17tobenamedcaptainfeelgreatandgothroughthemotionsbutitisquiteanothertobearealcaptainandmakesureeveryonerealizestheirfull18allthetime. Iamsureitisgreattogothroughwithoutlosingandbringinghomeawards.ButinallhonestyI19thefactthatmyteamlosteverygamelastyear.Itmaynothelpmetobecomeabetterbasketballplayerbutitalreadyhasmademeabetterleaderand20 8.
Afterwinningabiggameathletesareoftenaskedhowtheyfeel.Usuallyathletessayhow1itistowinthisbiggame.Onthecontrarythefactisthatlosingabiggameorinmycaseallthegamescanbeevenharder. Fromthespectators’pointofviewlastyear’sbasketball2formyhighschoolteamwasnothing3ofanembarrassment.And40and20iscertainlynothingtobeproudofthatseasonhadabiggerimpactonmethananyother.AsateamcaptainIknewitprobablywouldn’tbethe5yearbutdidIeverthinkwewouldloseeverygameOfcoursenot.Sincesixofourtopplayershadgraduateditwasclearthatwewerean6teamwhowouldstruggle.Thestrugglebeganearlierthanexpected7asourteamcenterwassuspended禁赛fortheseasonandtwokeymembersdecidedto8forsomereason.Atthispointdroppingoutprobablypassedthrougheveryplayer’smindbutintheendweallstuckifout9toworkstillharder. Thentherecameatimewhenevenour10andgivenuponus.PersonallyIfeltlikeitwas11worthwhilegivingmyall.Ithoughtifeventhecoachdoesn’tbelieveinuswhyshouldIButjustasmyhopebeganto12ateammatecalledameeting.Hesaid"Nobodythinkswearegoingtowinbutasteammatesandfriendswe13ittoeachothertogoallouteverygame." Itwasthatmomentthat14mehowtobealeader.IthitmethatIcertainlydidn’t15therole.Asaleaderyoucanneverquit16theteamwholooksuptoyou.Itisone17tobenamedcaptainfeelgreatandgothroughthemotionsbutitisquiteanothertobearealcaptainandmakesureeveryonerealizestheirfull18allthetime. Iamsureitisgreattogothroughwithoutlosingandbringinghomeawards.ButinallhonestyI19thefactthatmyteamlosteverygamelastyear.Itmaynothelpmetobecomeabetterbasketballplayerbutitalreadyhasmademeabetterleaderand20 6.
我每天放学后看卡通片但昨天我没有看我做家庭作业了
Whatthecorrespondentsentusisannewsreport.Wecandependonit.
Twomenarebatteringeachothertopulpintheboxingring.
Themachinesaremadeatfullspeed.
DirectionsForthispartyouhavetowriteashortpassage．Youshouldwriteatleast120wordsfollowingtheoutlinegivenbelowinChinese1.目前社会上有不少假冒伪劣商品fakecommodities2．为什么会有这种现象3．举例说明假冒伪劣商品对消费者个人社会等的危害
Afterwinningabiggameathletesareoftenaskedhowtheyfeel.Usuallyathletessayhow1itistowinthisbiggame.Onthecontrarythefactisthatlosingabiggameorinmycaseallthegamescanbeevenharder. Fromthespectators’pointofviewlastyear’sbasketball2formyhighschoolteamwasnothing3ofanembarrassment.And40and20iscertainlynothingtobeproudofthatseasonhadabiggerimpactonmethananyother.AsateamcaptainIknewitprobablywouldn’tbethe5yearbutdidIeverthinkwewouldloseeverygameOfcoursenot.Sincesixofourtopplayershadgraduateditwasclearthatwewerean6teamwhowouldstruggle.Thestrugglebeganearlierthanexpected7asourteamcenterwassuspended禁赛fortheseasonandtwokeymembersdecidedto8forsomereason.Atthispointdroppingoutprobablypassedthrougheveryplayer’smindbutintheendweallstuckifout9toworkstillharder. Thentherecameatimewhenevenour10andgivenuponus.PersonallyIfeltlikeitwas11worthwhilegivingmyall.Ithoughtifeventhecoachdoesn’tbelieveinuswhyshouldIButjustasmyhopebeganto12ateammatecalledameeting.Hesaid"Nobodythinkswearegoingtowinbutasteammatesandfriendswe13ittoeachothertogoallouteverygame." Itwasthatmomentthat14mehowtobealeader.IthitmethatIcertainlydidn’t15therole.Asaleaderyoucanneverquit16theteamwholooksuptoyou.Itisone17tobenamedcaptainfeelgreatandgothroughthemotionsbutitisquiteanothertobearealcaptainandmakesureeveryonerealizestheirfull18allthetime. Iamsureitisgreattogothroughwithoutlosingandbringinghomeawards.ButinallhonestyI19thefactthatmyteamlosteverygamelastyear.Itmaynothelpmetobecomeabetterbasketballplayerbutitalreadyhasmademeabetterleaderand20 4.
OnTeachers'Dayweallwenttoschool______toseeourteachers.
Beingsociablelookslikeagoodwaytoaddyearstoyourlife.Relationshipswithfamilyfriendsneighboursevenpetswillalldothetrickbutthebiggestlongevity长寿boostseemstocomefrommarriageoranequivalentrelationship.Theeffectwasfirstnotedin1858byWilliamFarrwhowrotethatwidowsandwidowerswereatamuchhigherriskofdyingthantheirmarriedpeers.Studiessincethensuggestthatmarriagecouldaddasmuchassevenyearstoaman’slifeandtwotoawoman’s.Theeffectholdsforallcausesofdeathwhetherillnessaccidentorself-harm.Eveniftheoddsarestackedagainstyoumarriagecanmorethancompensate.LindaWaiteoftheUniversityofChicagohasfoundthatamarriedoldermanwithheartdiseasecanexpecttolivenearlyfouryearslongerthananunmarriedmanwithahealthyheart.Likewiseamarriedmanwhosmokesmorethanapackadayislikelytoliveaslongasadivorcedmanwhodoesn’tsmoke.There’saflipsidehoweveraspartnersaremorelikelytobecomeillordieinthecoupleofyearsfollowingtheirspouse’sdeathandcaringforaspousewithmentaldisordercanleaveyouwithsomeofthesamesevereproblems.Evensotheoddsfavourmarriage.Ina30-yearstudyofmorethan10000peopleNicholasChristakisofHarvardMedicalSchooldescribeshowallkindsofsocialnetworkshavesimilareffects.SohowdoesitworkTheeffectsarecomplexaffectedbysocio-economicfactorshealth-serviceprovisionemotionalsupportandothermorephysiological生理的mechanisms.Forexamplesocialcontactcanboostdevelopmentofthebrainandimmunesystemleadingtobetterhealthandlesschanceofdepressionlaterinlife.Peopleinsupportiverelationshipsmayhandlestressbetter.Thentherearethepsychologicalbenefitsofasupportivepartner.Alifepartnerchildrenandgoodfriendsareallrecommendedifyouaimtoliveto100.TheultimatesocialnetworkisstillbeingmappedoutbutChristakissays:Peopleareinterconnectedsotheirhealthisinterconnected./Whatcanbeinferredfromthelastparagraph
认知法的教学原则包括哪些内容
Thereisanincreasing______tomakemoviesdescribingviolence.
Beingsociablelookslikeagoodwaytoaddyearstoyourlife.Relationshipswithfamilyfriendsneighboursevenpetswillalldothetrickbutthebiggestlongevity长寿boostseemstocomefrommarriageoranequivalentrelationship.Theeffectwasfirstnotedin1858byWilliamFarrwhowrotethatwidowsandwidowerswereatamuchhigherriskofdyingthantheirmarriedpeers.Studiessincethensuggestthatmarriagecouldaddasmuchassevenyearstoaman’slifeandtwotoawoman’s.Theeffectholdsforallcausesofdeathwhetherillnessaccidentorself-harm.Eveniftheoddsarestackedagainstyoumarriagecanmorethancompensate.LindaWaiteoftheUniversityofChicagohasfoundthatamarriedoldermanwithheartdiseasecanexpecttolivenearlyfouryearslongerthananunmarriedmanwithahealthyheart.Likewiseamarriedmanwhosmokesmorethanapackadayislikelytoliveaslongasadivorcedmanwhodoesn’tsmoke.There’saflipsidehoweveraspartnersaremorelikelytobecomeillordieinthecoupleofyearsfollowingtheirspouse’sdeathandcaringforaspousewithmentaldisordercanleaveyouwithsomeofthesamesevereproblems.Evensotheoddsfavourmarriage.Ina30-yearstudyofmorethan10000peopleNicholasChristakisofHarvardMedicalSchooldescribeshowallkindsofsocialnetworkshavesimilareffects.SohowdoesitworkTheeffectsarecomplexaffectedbysocio-economicfactorshealth-serviceprovisionemotionalsupportandothermorephysiological生理的mechanisms.Forexamplesocialcontactcanboostdevelopmentofthebrainandimmunesystemleadingtobetterhealthandlesschanceofdepressionlaterinlife.Peopleinsupportiverelationshipsmayhandlestressbetter.Thentherearethepsychologicalbenefitsofasupportivepartner.Alifepartnerchildrenandgoodfriendsareallrecommendedifyouaimtoliveto100.TheultimatesocialnetworkisstillbeingmappedoutbutChristakissays:Peopleareinterconnectedsotheirhealthisinterconnected./ItcanbeinferredfromthecontextthattheflipsideLine4～5Para.2refersto______.
Whenaconsumerfindsthatsomethingheorsheboughtisfaultyorinsomeotherwaydoesnotliveuptowhattheproducersaysforitthefirststepistopresentthewarrantyoranyotherrecordsthatmighthelpatthestoreofbuying.Inmostcasesthisactionwillproduceresults.Howeverifitdoesnottherearevariousmeanstheconsumermayusetogainsatisfaction.Asimpleandcommonmethodusedbymanyconsumersistocomplaindirectlytothestoremanager.Ingeneralthehigheruptheconsumertakeshisorhercomplaintthefasterheorshecanexpectittobesettled.Insuchacaseitisusuallysettledintheconsumer’sfavourtakingitastruethatheorshehasajustright.Consumersshouldcomplaininpersonwheneverpossiblebutiftheycannotgettotheplaceofbuyingitisacceptabletophoneorwritethecomplaintinaletter.Complainingisusuallymosteffectivewhenitisdonepolitelybutfirmlyandespeciallywhentheconsumercanshowclearlywhatiswrongwithwhatwasboughtinquestion.Ifthiscannotbedonetheconsumerwillsucceedbestbypresentingspecificinformationastowhatiswrongratherthanbymakinggeneralstatements.ForexampleTheleftspeakerdoesnotworkatallandthesoundcomingoutoftherightoneisunclearisbetterthanThisstereodoesnotwork.Thestoremanagermayadvisetheconsumertowritetotheproducerifsotheconsumershoulddothissettingthecomplaintaspolitelyandasfirmlyaspossible.Butifapolitecomplaintdoesnotachievetheexpectedresulttheconsumercangoastepfurther.Heorshecanthreatentotakethesellertocourtorreportthesellertoapublicorganizationresponsibleforprotectingconsumersrights.Themosteffectivecomplaintaboutwhatwasboughtcanbemadeby______.
PeopleoftensaythattheEnglishman’shomeishiscastle.Theymeanthatthehomeisveryimportantandpersonaltohim.MostpeopleinBritainliveinhousesratherthanflatsandmanypeopleowntheirhomes.Thismeansthattheycanmakethemindividual个体的;theycanpaintthemandchangetheminanywaytheylike.Mosthousehaveagardenevenifitisaverysmalloneandthegardenisusuallyloved.Thehouseandthegardenaretheprivate私人的spaceoftheindividual.Peopleusuallyliketomarktheirspace.AreyousittingnowinyourhomeoronatrainHaveyoumarkedthespacearoundyourselfasyourIfyouareonthetrainyoumayputyourcoatorsmallbagontheseatbesideyou.Ifyoushareaflatyoumayhaveonecornerorchairwhichisyourown.OnceIwastravellingonatraintoLondon.Iwasinasectionforfourpeopleandtherewasatablebetweenus.Themanoppositetomehadhisbriefcaseonthetable.Therewasnospaceonmysideofthetableatall.Iwasangry.Maybehethoughtthatheownedthewholetable.Ihadreadabookaboutnon-verbalcommunicationsoItookvariouspapersoutofmybagandputthemonhisbriefcase!WhenIdidthishesuddenlybecameangryandhiseyesnearlypoppedout突出ofhishead.Ihadinvaded侵犯hisspace!AfewminuteslaterItookmypapersoffhiscaseinordertoreadthem.Heimmediatelymovedhiscasetohissideofthetable.Ofcourseitispossiblethathejustwantedtobehelpfultome!Ifyouarevisitinganothercountryyoumayfeelthatyoudon’thaveanyprivatespace.Hotelroomslookmuchthesameineverycountryintheworld.Alldaylongyousharepublicspaceswithotherpeople.Youseethelocalpeopleintheirprivatespacesandyoufeellonelyandoutside.Localpeoplecancreatetheirprivatespacesbytalkingaboutthingsyoudon’tknowabout.Andyouevenfeelthattheylikeyoutobeoutsidethemsothattheywillenjoybeinginsideevenmore!Thisisoneofthedifficultiesofbeingatraveler!Butifyouunderstanditthenithelpsyou.Haven’tyouenjoyedbeingpartofagroupandowningabitofspaceWhichofthefollowingistrueaccordingtothepassage______
Thefarmersstoredupagoodofwheatandaofbeansthisyear.
Beingsociablelookslikeagoodwaytoaddyearstoyourlife.Relationshipswithfamilyfriendsneighboursevenpetswillalldothetrickbutthebiggestlongevity长寿boostseemstocomefrommarriageoranequivalentrelationship.Theeffectwasfirstnotedin1858byWilliamFarrwhowrotethatwidowsandwidowerswereatamuchhigherriskofdyingthantheirmarriedpeers.Studiessincethensuggestthatmarriagecouldaddasmuchassevenyearstoaman’slifeandtwotoawoman’s.Theeffectholdsforallcausesofdeathwhetherillnessaccidentorself-harm.Eveniftheoddsarestackedagainstyoumarriagecanmorethancompensate.LindaWaiteoftheUniversityofChicagohasfoundthatamarriedoldermanwithheartdiseasecanexpecttolivenearlyfouryearslongerthananunmarriedmanwithahealthyheart.Likewiseamarriedmanwhosmokesmorethanapackadayislikelytoliveaslongasadivorcedmanwhodoesn’tsmoke.There’saflipsidehoweveraspartnersaremorelikelytobecomeillordieinthecoupleofyearsfollowingtheirspouse’sdeathandcaringforaspousewithmentaldisordercanleaveyouwithsomeofthesamesevereproblems.Evensotheoddsfavourmarriage.Ina30-yearstudyofmorethan10000peopleNicholasChristakisofHarvardMedicalSchooldescribeshowallkindsofsocialnetworkshavesimilareffects.SohowdoesitworkTheeffectsarecomplexaffectedbysocio-economicfactorshealth-serviceprovisionemotionalsupportandothermorephysiological生理的mechanisms.Forexamplesocialcontactcanboostdevelopmentofthebrainandimmunesystemleadingtobetterhealthandlesschanceofdepressionlaterinlife.Peopleinsupportiverelationshipsmayhandlestressbetter.Thentherearethepsychologicalbenefitsofasupportivepartner.Alifepartnerchildrenandgoodfriendsareallrecommendedifyouaimtoliveto100.TheultimatesocialnetworkisstillbeingmappedoutbutChristakissays:Peopleareinterconnectedsotheirhealthisinterconnected./WilliamFarr’sstudyandotherstudiesshowthat______.
—I'mgoingtostudyengineeringinTsinghuaUniversitytomorrow.—______.
Afterwinningabiggameathletesareoftenaskedhowtheyfeel.Usuallyathletessayhow1itistowinthisbiggame.Onthecontrarythefactisthatlosingabiggameorinmycaseallthegamescanbeevenharder. Fromthespectators’pointofviewlastyear’sbasketball2formyhighschoolteamwasnothing3ofanembarrassment.And40and20iscertainlynothingtobeproudofthatseasonhadabiggerimpactonmethananyother.AsateamcaptainIknewitprobablywouldn’tbethe5yearbutdidIeverthinkwewouldloseeverygameOfcoursenot.Sincesixofourtopplayershadgraduateditwasclearthatwewerean6teamwhowouldstruggle.Thestrugglebeganearlierthanexpected7asourteamcenterwassuspended禁赛fortheseasonandtwokeymembersdecidedto8forsomereason.Atthispointdroppingoutprobablypassedthrougheveryplayer’smindbutintheendweallstuckifout9toworkstillharder. Thentherecameatimewhenevenour10andgivenuponus.PersonallyIfeltlikeitwas11worthwhilegivingmyall.Ithoughtifeventhecoachdoesn’tbelieveinuswhyshouldIButjustasmyhopebeganto12ateammatecalledameeting.Hesaid"Nobodythinkswearegoingtowinbutasteammatesandfriendswe13ittoeachothertogoallouteverygame." Itwasthatmomentthat14mehowtobealeader.IthitmethatIcertainlydidn’t15therole.Asaleaderyoucanneverquit16theteamwholooksuptoyou.Itisone17tobenamedcaptainfeelgreatandgothroughthemotionsbutitisquiteanothertobearealcaptainandmakesureeveryonerealizestheirfull18allthetime. Iamsureitisgreattogothroughwithoutlosingandbringinghomeawards.ButinallhonestyI19thefactthatmyteamlosteverygamelastyear.Itmaynothelpmetobecomeabetterbasketballplayerbutitalreadyhasmademeabetterleaderand20 2.
Whenaconsumerfindsthatsomethingheorsheboughtisfaultyorinsomeotherwaydoesnotliveuptowhattheproducersaysforitthefirststepistopresentthewarrantyoranyotherrecordsthatmighthelpatthestoreofbuying.Inmostcasesthisactionwillproduceresults.Howeverifitdoesnottherearevariousmeanstheconsumermayusetogainsatisfaction.Asimpleandcommonmethodusedbymanyconsumersistocomplaindirectlytothestoremanager.Ingeneralthehigheruptheconsumertakeshisorhercomplaintthefasterheorshecanexpectittobesettled.Insuchacaseitisusuallysettledintheconsumer’sfavourtakingitastruethatheorshehasajustright.Consumersshouldcomplaininpersonwheneverpossiblebutiftheycannotgettotheplaceofbuyingitisacceptabletophoneorwritethecomplaintinaletter.Complainingisusuallymosteffectivewhenitisdonepolitelybutfirmlyandespeciallywhentheconsumercanshowclearlywhatiswrongwithwhatwasboughtinquestion.Ifthiscannotbedonetheconsumerwillsucceedbestbypresentingspecificinformationastowhatiswrongratherthanbymakinggeneralstatements.ForexampleTheleftspeakerdoesnotworkatallandthesoundcomingoutoftherightoneisunclearisbetterthanThisstereodoesnotwork.Thestoremanagermayadvisetheconsumertowritetotheproducerifsotheconsumershoulddothissettingthecomplaintaspolitelyandasfirmlyaspossible.Butifapolitecomplaintdoesnotachievetheexpectedresulttheconsumercangoastepfurther.Heorshecanthreatentotakethesellertocourtorreportthesellertoapublicorganizationresponsibleforprotectingconsumersrights.Accordingtothepassagethelastwayaconsumerhastouseis______.
ThosegueststhefrontrowcameherefromaEuropeancountryearlythismorning.
Whenaconsumerfindsthatsomethingheorsheboughtisfaultyorinsomeotherwaydoesnotliveuptowhattheproducersaysforitthefirststepistopresentthewarrantyoranyotherrecordsthatmighthelpatthestoreofbuying.Inmostcasesthisactionwillproduceresults.Howeverifitdoesnottherearevariousmeanstheconsumermayusetogainsatisfaction.Asimpleandcommonmethodusedbymanyconsumersistocomplaindirectlytothestoremanager.Ingeneralthehigheruptheconsumertakeshisorhercomplaintthefasterheorshecanexpectittobesettled.Insuchacaseitisusuallysettledintheconsumer’sfavourtakingitastruethatheorshehasajustright.Consumersshouldcomplaininpersonwheneverpossiblebutiftheycannotgettotheplaceofbuyingitisacceptabletophoneorwritethecomplaintinaletter.Complainingisusuallymosteffectivewhenitisdonepolitelybutfirmlyandespeciallywhentheconsumercanshowclearlywhatiswrongwithwhatwasboughtinquestion.Ifthiscannotbedonetheconsumerwillsucceedbestbypresentingspecificinformationastowhatiswrongratherthanbymakinggeneralstatements.ForexampleTheleftspeakerdoesnotworkatallandthesoundcomingoutoftherightoneisunclearisbetterthanThisstereodoesnotwork.Thestoremanagermayadvisetheconsumertowritetotheproducerifsotheconsumershoulddothissettingthecomplaintaspolitelyandasfirmlyaspossible.Butifapolitecomplaintdoesnotachievetheexpectedresulttheconsumercangoastepfurther.Heorshecanthreatentotakethesellertocourtorreportthesellertoapublicorganizationresponsibleforprotectingconsumersrights.Whenaconsumerfindswhatheboughthasafaultinitheshouldfirst______.
InspokenEnglishofsomeareasintheUSthersoundsattheendofthewords.
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HemovedawayfromhisparentsandmissedthemtoenjoytheexcitinglifeinNewYork.
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WhenItalkedwithmygrandmaonthephoneshesoundedweakbutbythetimeweuphervoicehadbeenfulloflife.
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