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has written wrote had written was writing
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heard about have heard about heard have heard
comes, will come will come, come will come, comes will come, will come
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permit persuade remind allow
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A：Good morning, this is Miss Li, secretary to Mr.Smith of ABC Company. ______ B：This is Zhang Hai from Beijing. ______A：I am sorry, ______. May I take a messageCan I help you；May I speak to Mr.Smith；please hold on May I speak to Mr.Smith；Can I help you；Mr.Smith is unavailable Can I help you；May I speak to Mr.Smith；Mr.Smith is unavailable May I speak to Mr.Smith；Can I help you；please hold on
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