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Bruce Healey, Treasurer Oberton Community Council 111 Wilow Street, #501 Oberton, KY Ju...
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BruceHealeyTreasurer ObertonCommunityCouncil
Complimentary pool membership
Recognition in a community publication
A ticket to the opening ceremony
Space on an honorary plaque
BruceHealeyTreasurer ObertonCommunityCouncil
The council will start accepting contributions
Construction on the swimming pool will begin
The opening ceremony will be held
Residents will participate in a town meeting
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CustomerServiceDepartment NorthlandElectronicsCenter 4022FirstStreet Wellington NewZealand DearNorthlandRepresentative IwouldliketosharewithyouapositiveexperienceIrecentlyhadwithyourcompany. OnFebruary4IorderedaDVDplayerandtwoDVDsfromyouronlinestore.The47deliverytimewasfivebusinessdayssoIexpectedtoreceivetheitemsnolaterthanFebruary11.WhenthisdaycameandmyorderhadnotarrivedIwasupset. Iwaitedanotherweekto48anyunexpected’postaldelaysandthenonFebruary18IemailedtheNorthlandCustomerServiceDepartmentabouttheproblem.Theyrespondedimmediatelywithanapologyandpromisedtoresendtheorderbyexpressdeliveryatnoextracharge.IreceiveditjusttwodayslateronFebruary20. Iwouldliketo49mygratitudetotheCustomerServiceDepartment.Youareacredittoyourfinecompanyandyoucancountonmypatronageformanyyearstocome. Sincerely GavinPrigmore 49
From:LindaKamat<lindak@cornwall.edu> To:MarianaSerrano<serrano-csd@lexingtonwf.net> Subject:SalespositionopeningatLexingtonWholesaleFoods DearMs.Serrano. Ireadaboutanopeninginyourcustomersalesdivisiononyourcompany’swebsite.AsahighlymotivatedandexperiencedsalespersonIamveryinterestedinthisposition. IgraduatedwithhonorsinBusinessAdministrationfromCornwallUniversityin1998.SincethenIhaveheldjobswithseveralrespectedandprominentfirmsincludingathree-yearassignmentwiththenation’slargestautomotivepartsdistributorRMCAuto.InmycapacityasasalesrepresentativethereIwasthetopsellerforfourmonthsinarow.IameagertoapplytheexperienceIhavegainedtothesalesdivisionatLexingtonWholesaleFoods.Inadditionmyplaceofresidenceisnearthecenteroftheservicerouteslistedforthepositionsotravelingtothedesignatedlocationwouldnotbeaproblem. Ihopethatyoucanoffermetheopportunitytocomeinforaninterviewsothatwemayfurtherdiscussmyqualificationsaswellasthedemandsofthejob.Iwillcontactyouearlynextweektoconfirmthatyouhavereceivedthisemailandattachedfilecontainingmyresumeandtworeferenceletters. Thankyouforyourconsideration. Sincerely LindaKamat Thewordpartsinparagraph2line3isclosestinmeaningto.
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. WhatisNOTlistedasadutyoftheadvertisedposition
From:PaulaWashington<pwashington@4seasonsgreenhouse.com> To:ClaraNash<order@coloniapottery.com> Subject:Order DearMr.Nash MynameisPaulaWashingtonandI’mtheowneroftheFourSeasonsCreenhouseinLewiston.IwasgivenyouremailaddressbyMr.SteveHallowayattheNewEnglandFlorists’ConventioninBostonlastfall.Iwouldliketopurchasealargenumberofclaypotsfromyou.Ourprevioussupplierrecentlywentoutofbusinessandweurgentlyneedtoreplenishourstock. AtthistimeIwouldliketoorderfourdozenofyourplainsix-inchclaypotsfordozenofyourplainten-inchclaypotsandtwodozenofyourlargeornamentalpots.Ionlywanttomakeasmallorderatthistimeinordertotestthequalityofyourmerchandise.Ifthisselectionofproductsfromyourinventorymeetsourstandardsasecondlargeorderwillfollow. Pleasearrangetohavetheclaypotsdeliveredtoourwarehouseasquicklyaspossible.Becausetheseitemsarefragilepleaseforwardthembyspecialdeliverytoensurethattheyarenotdamaged.AlsoletmeknowthenameofthecarrieryouusesoIcanaccesstheironlinefreighttrackingsystemwhilethesegoodsareintransit. Thankyouverymuch.Pleasecallmeat729-9928ifyouhaveanyquestions.Ihopethisisthestartofamutuallybeneficialbusinessrelationship. PaulaWashington FourSeasonsGreenhouse Addressee:Remitto: FourSeasonsGreenhouseColonialPotteryDistributionCenter 161NorthHighway201Atlantic:Drive LewistonME04240SalemMA01970 Statement: DateDescriptionAmounts 5/11/06six-inchclaypotsplain4dozen$36.00 Ten-inchclaypotsplain4dozen$48.00 Sixteen-inchclaypotsornamental2dozen$240.00 Shippingandhandlingseebelowfordetails$59.99 Discountseebelowfordetails$32.40 Amountdue:$351.59 Message: Thisshipmentwassentbyspecialdeliveryatthebuyer’srequest.Pleasereturnanydamageditemsalongwiththeoriginalreceiptwithinsevenworkingdays. Aten-percentdiscountappliestoallfirst-timeordersplacedbyretailers.Thisdiscountdoesnotapplytoshippingandhandlingcharges. WhichwillcostMs.Washingtonthemost
From:RestaurantManagement To:AllStaff Attentionworkers: Ally’sSeafoodHousewillbeclosedforanentireweekatthebeginningofMarchwhileourkitchenequipmentisupdatedinaccordancewiththelatesthealthstandards.Specificdatesfortheclosurewillbeannouncedassoonaswereceivenotificationfromthemaintenancecompany. Unfortunatelyhourlyworkerswillbeforcedtotakeaweekofunpaidleaveduringthescheduledmaintenancebutitwillnotbesubtractedfromyourallottedvacationdays.Timeoffforsalariedworkerswillbepaid. Pleasedirectanyquestionsabouttheclosuretoyoursupervisororshiftmanager. Keepupwiththehardwork! Whatdoesthenoticemainlydiscuss
February5 AnitaBrancato 823Remarque QuebecCityQuebec DearMs.Brancato Allowmetointroducemyself.MynameisFredEldridgeandIworkwithNewEnglandExpressBusCarriers.WeareafullserviceexpresstransportationprovideroperatinginthenortheasternUnitedStatesandsoutheasternCanada.Wehavechosentocontactyoubecauseourrecordsindicatethatyouareafrequenttravelerintheregion.Ibelieveyouwillbeabletoappreciatethebenefitsofbustravel. Travelingbybussimplymakesgoodsense.ForinstanceyoucanspendyournextjourneyfromMontrealtoBostoninoneofourultra-comfortablecoachesforonly$34.50roundtrip.That’slessthanathirdofthecostoftheaverageplaneticketwithoutallthecheck-inhasslesandflightdelays.Andwithtoday’shighgaspricesanddangerouswintertimeroadconditionswhytakeyourcarLeavethedrivingtousinstead! SowhenyourfutureplanscallforregionaltravelcontactNewEnglandExpressBusCarriersandletusshowyouwhatwecandoforyou! FredEldridgeDistrictManagerCanada NewEnglandExpressBusCarriers 11667McArthurStreet MontrealQuebec WhydidMr.EldridgewritetoMs.Brancato
H&KMarketingRepresentativesafirmwithover15yearsofexperienceinthehighlycompetitivemarketingindustryisseekingtofillthefollowingposition: ExecutiveBookkeeper Ourbookkeepingstaffcarriesoutallaccountingoperationswithinthecompanyincludingbutnotlimitedto:creatingdetailedfinancialstatementsforallcompanybusinessactivitiesreviewingbudgetproposalssubmittedbyotherdepartmentheads.maintainingandupdatingaccountingrecordsinthecompany’sarchivesandcompletingtheappropriateyearlytaxformsasrequiredbylaw. AsExecutiveBookkeeperyouwillberesponsibleforsupervisingalloftheseoperations.Youwillalsobeexpectedtopreparebimonthlyreportsonthecompany’soverallfinancialsituationforsubmissiontotheChiefFinancialOfficer. Otheroccasionaldutiesmayinclude:organizingtrainingworkshopsforthebookkeepingstaffsupervisingandtrainingnewmembersinyourdepartmenthelpingdepartmentmanagerspreparetheirbudgetsetc. AnyoneinterestedinthispositionshouldcontactYolandaLeeintheHumanResourcesDepartmentat1-249-555-2092forinformationonhowtoapply. Whatkindofjobisavailable
CustomerServiceDepartment NorthlandElectronicsCenter 4022FirstStreet Wellington NewZealand DearNorthlandRepresentative IwouldliketosharewithyouapositiveexperienceIrecentlyhadwithyourcompany. OnFebruary4IorderedaDVDplayerandtwoDVDsfromyouronlinestore.The47deliverytimewasfivebusinessdayssoIexpectedtoreceivetheitemsnolaterthanFebruary11.WhenthisdaycameandmyorderhadnotarrivedIwasupset. Iwaitedanotherweekto48anyunexpected’postaldelaysandthenonFebruary18IemailedtheNorthlandCustomerServiceDepartmentabouttheproblem.Theyrespondedimmediatelywithanapologyandpromisedtoresendtheorderbyexpressdeliveryatnoextracharge.IreceiveditjusttwodayslateronFebruary20. Iwouldliketo49mygratitudetotheCustomerServiceDepartment.Youareacredittoyourfinecompanyandyoucancountonmypatronageformanyyearstocome. Sincerely GavinPrigmore 47
February5 AnitaBrancato 823Remarque QuebecCityQuebec DearMs.Brancato Allowmetointroducemyself.MynameisFredEldridgeandIworkwithNewEnglandExpressBusCarriers.WeareafullserviceexpresstransportationprovideroperatinginthenortheasternUnitedStatesandsoutheasternCanada.Wehavechosentocontactyoubecauseourrecordsindicatethatyouareafrequenttravelerintheregion.Ibelieveyouwillbeabletoappreciatethebenefitsofbustravel. Travelingbybussimplymakesgoodsense.ForinstanceyoucanspendyournextjourneyfromMontrealtoBostoninoneofourultra-comfortablecoachesforonly$34.50roundtrip.That’slessthanathirdofthecostoftheaverageplaneticketwithoutallthecheck-inhasslesandflightdelays.Andwithtoday’shighgaspricesanddangerouswintertimeroadconditionswhytakeyourcarLeavethedrivingtousinstead! SowhenyourfutureplanscallforregionaltravelcontactNewEnglandExpressBusCarriersandletusshowyouwhatwecandoforyou! FredEldridgeDistrictManagerCanada NewEnglandExpressBusCarriers 11667McArthurStreet MontrealQuebec WhatdoesthelettersayaboutMs.Brancato
TheLynndaleSpringLineIsHere Thisyear’sspringlinemayjustbeourbestcollectionyet!Ouraward-winningdesignershavecreatedsomeabsolutelystunningformaldressesworksuitsandskirt-and-blousecombinations.AsalwayswithLynndaleFashionyou’llfindthemoststylishcomfortableandaffordableclothestosuitallyourfashionneeds. Viewourentirespringcatalogandplaceanorderonlineatwww.lynndalefashion.com.Ifyoudon’thaveaccesstoacomputernoproblem!Simplysendusyourorderrequestbymailorfaxalongwithyourcreditcardinformationorapersonalcheck. LynndaleFashion CustomerOrderDepartment 1155RichmondLane ColumbusOhio Fax#:124555-5705 FaxForm Recipient:CustomerOrderDepartmentLynndaleFashion124555-5705 Iamveryinterestedinsomeclothingitemsfromyourspringcatalog.MyInternetserviceatemporarilydownwhichiswhyI’msendingthisorderbyfax. Iwouldliketoorderthefollowingitems.I’veincludetheproductnumbersaslistedinthecatalog: 1full-lengthformaldressblack#FV240 2springskirts1navy1yellow#SS222-2 4cottonV-neckcasualshirts2green1gray1white#39T-599 Pleaseshiptheordertothefollowingaddress: VickiTinelli 668WestBrookridge SanDiegoCA Hereismycreditcardinformation: Name:VickiR.Tinelli Cardtype:AmericanUnion Cardnumber:2022-2402-7975 Expirationdate:01/09 Iwouldappreciateitifyoucouldcontactmetoconfirmreceiptofthisorderrequestaswemeknowtheshippingchargefortheorder. Thankyou VickiTinelli HowcancustomersplaceanorderwithLynndaleFashion
FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO WhathasCSSrecentlyundergone
DearNewResident LetusbethefirsttowelcomeyoutolovelyNewWestfordCity!We’resureyou’llfindittobeawonderfulplacetoownahome. AsaveryspecialwelcomefromNewWestfordCarpetCleanerspleasefindtheenclosedgiftcertificatewhichentitlesyouto15%offtheregularrateofanyoneofourservices.Whetheryourequireacompleteshampooandsteamcleaningforyourwall-to-wallcarpetingorjustasimplestainremovalforyourfurniturefabricyoucancountnotonustoprovidequickprofessionalservice. Wehopeyougiveustheopportunitytoshowyouwhywe’rethenumber-onecleaningoperationinNewWestfordCity! Sincerely PeterCavarretta PresidentNewWestfordCarpetCleaners Whatisthemainpurposeoftheletter
DepartmentofReturns SnapPhotographyEquipmentInc. 23580WooliverRd. Dublin.Iowa DearSirorMadam LastweekIpurchaseaUX-15UnderwaterCamerafromyourcompanybutitturnedouttobequiteadisappointment.Thecameradidnotperformaspromisedintheadvertisement. Accordingtoyourcompany’sTVcommercialtheUX-15UnderwaterCameraisdesignedtotakepicturesatunderwaterdepthsofuptotenfeet.HoweverafterusingthecamerainaswimmingpoolfortwentyminutesatonlyfivefeetInoticedthatwaterhadleakedinsideit.Thefilmwasruinedalongwiththecamera’selectricalcomponents. Iamreturningthecameraalongwithmysalesreceiptinthesamepackageasthisletter.IwouldaskthatyouissuemeafullrefundasIhavenointerestinreceivingareplacementproduct. Thankyou ScottHyatt Thewordissueinparagraph3line2isclosestinmeaningto.
GlenfordManufacturingInc. OfficialCommunication From:SeanCarmichaelOperationsDepartment To:InnaTuckerSalesDepartmentManager Themonthlysalesstaffmeetinghasbeenrelocatedfromauditorium3toroom402.Auditorium3willbeundergoingrepairsfromApril8-15whichiswhyitwillbeunavailableforyourusualmeetingonthe10th. Room402containsthesameaudiovisualcapabilitiesasauditorium3butitsseatingcapacityissmaller.Itcanonlyfit65peoplecomfortablywhereastheauditoriumcandoover100. Ifthischangeisunacceptabletherearetwoalternatives.Firstauditorium2isavailableontheafternoonofthe10th.Itholdsasmanypeopleasauditorium3butithasreallyoutdatedelectronicequipmentcomparedtoauditorium3.Andsecondifthemeetingisrescheduledforafterthe15ththenewlyrefurbishedauditorium3willbeavailabletoyou. Pleasecontactmeoranothermemberoftheoperationsdepartmentifyouwishtochangeyourcurrentroomreservation. Thankyouandhaveaniceday. WhatadvantagedoesRoom402haveoverauditorium2
WorkplaceHealthTips Whenyouhearthewords"workplacehealth"whatdoyouthinkofYourassociationswiththisphrasearemostlikelynegative:stresseyestrainmusclesoreness.etc.Infactovereightypercentofworkerscomplainofsometypeofhealthproblemrelatedtotheirjob.Butitdoesn’thavetobethatway.Herearesomesimpletipsonhowtoalleviateafewofthemostcommonworkplaceailments. Stress: You’vesusceptibletostressnomatterwhatyoujobis.It’soneofthetoughestconditionstobeatandit’salsooneofthemostserious.Thebestthingyoucandoifyouexperiencefrequentorseverestressistalktoyoursupervisor.Theremaybewaystorearrangeyourscheduleoradjustyourresponsibilitiessothatyoudon’tfeelsooverwhelmed.Duringthemilderonsetofstresstakerepeateddeepbreathswhichwillhelpyoutocalmdownandconfrontthesituation. Eyestrain: Inadditiontocausingdamagetotheeyesspendingtoomuchtimeinfrontofthecomputercanleadtoheadaches.musclesorenessandgeneralirritability.Tominimizetheseproblemsremembertotakeregularbreaksfromyourcomputer.Expertsrecommendlookingawayfromthescreenforatleast20secondsevery20minutes.Alsoensurethatyourcomputerscreeniscleanandwellpositioned. GeneralDiscomfort: Forthoseofuswithofficejobswespendmostofourdaysittingdown.Remembertostandupwalkaroundortakeashortbreaksooftentokeepyourmusclesfrombecomingtootight. From:AlbertoMartinez To:DawnBojanic Subject:Tipsforimprovingworkplacehealth IjustreadagreatarticleinLivingTodayMagazineontipsforimprovingworkplacehealth.Ithinkweshoulddistributeittotheothermanagersandhavethempassitalongtotheirteammembers. Theinformationconcerningcomputermonitorswasparticularlyinteresting.Ioftenexperienceeyestrainandheadachesandthetipsinthearticleseemliketheycouldreallyhelp. Ihaveacopyofthearticleifyouneedone.Whydon’tyoulookitoverandletmeknowwhatyouthink Thanks. WhydidMr.MartinezcontactMs.Bojanic
DepartmentofReturns SnapPhotographyEquipmentInc. 23580WooliverRd. Dublin.Iowa DearSirorMadam LastweekIpurchaseaUX-15UnderwaterCamerafromyourcompanybutitturnedouttobequiteadisappointment.Thecameradidnotperformaspromisedintheadvertisement. Accordingtoyourcompany’sTVcommercialtheUX-15UnderwaterCameraisdesignedtotakepicturesatunderwaterdepthsofuptotenfeet.HoweverafterusingthecamerainaswimmingpoolfortwentyminutesatonlyfivefeetInoticedthatwaterhadleakedinsideit.Thefilmwasruinedalongwiththecamera’selectricalcomponents. Iamreturningthecameraalongwithmysalesreceiptinthesamepackageasthisletter.IwouldaskthatyouissuemeafullrefundasIhavenointerestinreceivingareplacementproduct. Thankyou ScottHyatt Whatwillaccompanytheletter
From:PaulaWashington<pwashington@4seasonsgreenhouse.com> To:ClaraNash<order@coloniapottery.com> Subject:Order DearMr.Nash MynameisPaulaWashingtonandI’mtheowneroftheFourSeasonsCreenhouseinLewiston.IwasgivenyouremailaddressbyMr.SteveHallowayattheNewEnglandFlorists’ConventioninBostonlastfall.Iwouldliketopurchasealargenumberofclaypotsfromyou.Ourprevioussupplierrecentlywentoutofbusinessandweurgentlyneedtoreplenishourstock. AtthistimeIwouldliketoorderfourdozenofyourplainsix-inchclaypotsfordozenofyourplainten-inchclaypotsandtwodozenofyourlargeornamentalpots.Ionlywanttomakeasmallorderatthistimeinordertotestthequalityofyourmerchandise.Ifthisselectionofproductsfromyourinventorymeetsourstandardsasecondlargeorderwillfollow. Pleasearrangetohavetheclaypotsdeliveredtoourwarehouseasquicklyaspossible.Becausetheseitemsarefragilepleaseforwardthembyspecialdeliverytoensurethattheyarenotdamaged.AlsoletmeknowthenameofthecarrieryouusesoIcanaccesstheironlinefreighttrackingsystemwhilethesegoodsareintransit. Thankyouverymuch.Pleasecallmeat729-9928ifyouhaveanyquestions.Ihopethisisthestartofamutuallybeneficialbusinessrelationship. PaulaWashington FourSeasonsGreenhouse Addressee:Remitto: FourSeasonsGreenhouseColonialPotteryDistributionCenter 161NorthHighway201Atlantic:Drive LewistonME04240SalemMA01970 Statement: DateDescriptionAmounts 5/11/06six-inchclaypotsplain4dozen$36.00 Ten-inchclaypotsplain4dozen$48.00 Sixteen-inchclaypotsornamental2dozen$240.00 Shippingandhandlingseebelowfordetails$59.99 Discountseebelowfordetails$32.40 Amountdue:$351.59 Message: Thisshipmentwassentbyspecialdeliveryatthebuyer’srequest.Pleasereturnanydamageditemsalongwiththeoriginalreceiptwithinsevenworkingdays. Aten-percentdiscountappliestoallfirst-timeordersplacedbyretailers.Thisdiscountdoesnotapplytoshippingandhandlingcharges. WhatisthepurposeofMs.Washington’semail
To:AllEmployees From:AngelaRonseauxExecutiveVicePresident RE:UpcomingCompanyEvent It’sthattimeofyearagain!DawsonSmithInc.willbeholdingits11thannualDSICelebrationEventonFridayApril13that7:30p.m.Thisyear’seventwilltakeplacedowntowninConferenceRoomBoftheAstorHotelandallemployeesare44toattend. AsusualtheDSICelebrationEventwillincludedinnercateredbythewonderfullocalrestaurantLasBanditas.Therewillbealivebandforentertainmentandeachcompanyexecutivewillalsogiveashortspeech.Theeveningwon’tcometoa45howeveruntilVesnaRielCEOofDawsonSmithInc.presentstheEmployeeAwards. FelipeAquinofromHumanResourcesisorganizingacarpoolsystemsothatnoteveryonehastodrivedowntownafterwork.Ifyouhavealargevehicleandarewilling46yourfellowemployeesaridepleasecontacthimatextension118.AsalwaysthankyouforyourhardworkandIhopetoseeyouatthe11thannualDSICelebrationEvent.AngelaRonseaux ExecutiveVicePresident 45
March262006Mr.SamuelBrownTruestarCorporationFinanceDepartmentManagerRe:Account#2958ADearMr.BrownIwanttothankyoufortheconversationthatwehadearliertodayandforagreeingtoareductioninpaymentformyoutstandingaccount.AsdiscussedIwillimplementabi-weeklypaymentof$250effectiveFridayMarch31.Iwillensurethatpaymentisinmybankaccountforyourautomaticwithdrawalby10:00a.m.everyFridaypaymentperioduntilmyaccountispaidinfull.Iverymuchappreciateyourunderstandingmycurrentfinancialsituationandwillcontactyoushouldthingsimprove.Pleasedonothesitatetocontactmeifyouhaveanyquestions.BestregardsJasonChalmersSeptember32006JasonChalmers21ReelsterBoulevardVancouver.BCDearJasonIamwritingtoupdateyouonyouraccountstatus#2958AwithTruestarCorporation.AsaresultofourconsolidatedeffortstorestructureyourrepaymentplaninMarchofthisyearitiswithgreatsatisfactionthatIletyouknowthatyouraccounthasnowbeenclearedandpaidinfull.Withdiligenceandcooperationwehavesuccessfullyworkedthroughthisfinancialsituation.Wewouldbepleasedtoofferourservicesshouldyouneedthemagaininthefuture.Pleasecontactuswithyourrequest.Bestwishesandwelookforwardtoworkingwithyouagainsoon.SamuelBrownTruestarCorporationFinanceDepartmentManagerThewordoutstandinginthefirstletterLine2isclosestinmeaningto______.
GreatBargainsatMcFarland’sFurniture! ComeondowntoMcFarland’sFurnitureStoreandtake50ofourspecialoffer.Whenyouspend$500ormorethanonanyofourfantasticfurnitureorhomeapplianceitemswe’llgiveyoua15%discount! Thisdealisvalidonallproductsinourfurnitureandhomeapplianceinventoriesincludingcouchesdiningtablesbedsandmattressesofficefurnituretelevisionsandmore.Youwon’tfindabetterselectionoflivingroomdiningroombedroomandofficesetsatsuchagreatbargain51guaranteed! McFarland’sFurnitureStorewasvoted"BestValueinHomeShopping"byconsumersintheSouthFairchildregion.Weprovideworld-classcustomerserviceateverystepfromproductselectiontocheckouttoourfree52service.That’sright;webringyourorderrighttoyourhomeatnocharge!Andnowspendjust$500andyou’llsaveanadditional15%. Rememberthisincredibleofferwon’tlastlongsodon’tdelay.VisitMcFarland’sFurnitureStoretoday! 51
From:LindaKamat<lindak@cornwall.edu> To:MarianaSerrano<serrano-csd@lexingtonwf.net> Subject:SalespositionopeningatLexingtonWholesaleFoods DearMs.Serrano. Ireadaboutanopeninginyourcustomersalesdivisiononyourcompany’swebsite.AsahighlymotivatedandexperiencedsalespersonIamveryinterestedinthisposition. IgraduatedwithhonorsinBusinessAdministrationfromCornwallUniversityin1998.SincethenIhaveheldjobswithseveralrespectedandprominentfirmsincludingathree-yearassignmentwiththenation’slargestautomotivepartsdistributorRMCAuto.InmycapacityasasalesrepresentativethereIwasthetopsellerforfourmonthsinarow.IameagertoapplytheexperienceIhavegainedtothesalesdivisionatLexingtonWholesaleFoods.Inadditionmyplaceofresidenceisnearthecenteroftheservicerouteslistedforthepositionsotravelingtothedesignatedlocationwouldnotbeaproblem. Ihopethatyoucanoffermetheopportunitytocomeinforaninterviewsothatwemayfurtherdiscussmyqualificationsaswellasthedemandsofthejob.Iwillcontactyouearlynextweektoconfirmthatyouhavereceivedthisemailandattachedfilecontainingmyresumeandtworeferenceletters. Thankyouforyourconsideration. Sincerely LindaKamat WhatdidMs.Kamatachieveatapreviousjob
JobOpportunity! SunsetResortwhichprovidesfour-starluxuryaccommodationsonDaveyBeachisacceptingapplicationsforthepositionofHousekeepingManager.Thisindividualwillberesponsibleforoverseeingtheday-to-dayoperationsofthehousekeepingstaffhiringandtrainingstaffandensuringtheoverallcleanlinessofallguestfacilities.Knowledgeofthehospitalityindustryandpreviousmanagementexperienceareessential.Theindividualmustalsopossessexcellentcommunicationandcustomerserviceskills.Theworkscheduleincludessomeeveningsandweekends. Submitresumecoverletterandsalaryexpectationsto: SunsetResortPersonnelOffice Attn:BurtKleffner 11PalmridgeRd. DaveyBeachCA Whatmustcandidatespossess
From:ThyNguyen<tnguyen@pharmaone.com> To:CyprusWinn<cwinn@pharmaone.con> Subject:Finalreviewfortheproposal DearCyprus I’vecompletedourfundingproposalforthenewlaboratoryfacilities.Iincludedeverythingwetalkedaboutinlastweek’smeetinganditwillbereadytobesentoutnextweektotheventurecapitalfirmsweselected.I’mconfidentitwillreceiveapositiveresponse. SincewehaveafewdaysbeforetheproposalgoesoutI’dreallyappreciateitifwecouldsitdowntogetherandlookovereverything.IaddedsomesmallformattingideasofmyownthatI’dliketorunbyyou.Itwon’ttakemorethanacoupleofhours.I’mfreeallafternoontodayandtomorrowmorningbefore11:00a.m.Pleaseletmeknowifeitherofthesetimesisgoodforyou. Thanks Sincerely ThyNguyen WhydidMs.Nguyenwritetheemail
From:ThyNguyen<tnguyen@pharmaone.com> To:CyprusWinn<cwinn@pharmaone.con> Subject:Finalreviewfortheproposal DearCyprus I’vecompletedourfundingproposalforthenewlaboratoryfacilities.Iincludedeverythingwetalkedaboutinlastweek’smeetinganditwillbereadytobesentoutnextweektotheventurecapitalfirmsweselected.I’mconfidentitwillreceiveapositiveresponse. SincewehaveafewdaysbeforetheproposalgoesoutI’dreallyappreciateitifwecouldsitdowntogetherandlookovereverything.IaddedsomesmallformattingideasofmyownthatI’dliketorunbyyou.Itwon’ttakemorethanacoupleofhours.I’mfreeallafternoontodayandtomorrowmorningbefore11:00a.m.Pleaseletmeknowifeitherofthesetimesisgoodforyou. Thanks Sincerely ThyNguyen WhatdoesMs.NguyenaskMr.Winntodointhisemail
FrancisThompson VicePresidentofOperations CollinsShippingServiceInc. May52006 AttentionRegionalDirectors HereatCollinsShippingServiceInc.CSS.we’vebuiltareputationasatrustworthyandefficientnationalcorporationthatalwaysputstheneedsofthecustomerfirst.Thekeytothissuccesshasbeenthecarefulorganizationofourregionalandlocaldivisionswhichhasenabledustocommunicateeffectively. Howeverourrecentexpansionshavecausedsomeproblemswiththissystem. InordertomaintainourcommunicativeabilitytheCEOhasdecidedtoreorganizeallofthecorporation’sdivisions.Asregionaldirectorsyouarerequestedtosubmitdetailedstatusreportsonyourdivisionsfocusingonanynewserviceareasyouareresponsiblefor. NextmonthyouwillattendaconferencetobeheldatCSSheadquartersinVancouver.Thereyouwillparticipateinmeetingstofinalizetheneworganizationalplans.Youallwillhavetheopportunitytovoiceyoursuggestionsconcernsandopinionssopleasebeprepared. Attachedisascheduleofeventsfortheconference.ToarrangeyourtravelandlodgingneedspleasecontactMartinO’Flynnintheheadquarters’personneldepartmentat604-555-0924. CollinsShippingServiceInc.iscommittedtopreservingitsexcellentreputationandcontinuingissuccess.Pleaseassistusinachievingthisgoal. Verytrulyyours FrancisThompson NationalConferenceonOrganizationandCommunication CollinsShippingServiceInc. Dates:June12-17 Location:CSSHeadquartersVancouver Thisconferencewillallowustoincorporateallfeedbackbeforefinalizinganeworganizationalplan. DateTimeEvent June123:00p.m.WelcomeandintroductionsfromtheCEO June13-148:OOa.m.-5:00p.m.Inter-regionaldiscussionmeetings June158:00a.m.-5:00p.m.Presentationofthenewlycreatedorganizationalplan June1610:00a.m.FinalQ&AsessionwiththeVicePresidentofOperation June179:30a.m.ClosingcommentsandthanksfromtheCEO Whenwilltheorganizationalplanofficiallybeannounced
TheLynndaleSpringLineIsHere Thisyear’sspringlinemayjustbeourbestcollectionyet!Ouraward-winningdesignershavecreatedsomeabsolutelystunningformaldressesworksuitsandskirt-and-blousecombinations.AsalwayswithLynndaleFashionyou’llfindthemoststylishcomfortableandaffordableclothestosuitallyourfashionneeds. Viewourentirespringcatalogandplaceanorderonlineatwww.lynndalefashion.com.Ifyoudon’thaveaccesstoacomputernoproblem!Simplysendusyourorderrequestbymailorfaxalongwithyourcreditcardinformationorapersonalcheck. LynndaleFashion CustomerOrderDepartment 1155RichmondLane ColumbusOhio Fax#:124555-5705 FaxForm Recipient:CustomerOrderDepartmentLynndaleFashion124555-5705 Iamveryinterestedinsomeclothingitemsfromyourspringcatalog.MyInternetserviceatemporarilydownwhichiswhyI’msendingthisorderbyfax. Iwouldliketoorderthefollowingitems.I’veincludetheproductnumbersaslistedinthecatalog: 1full-lengthformaldressblack#FV240 2springskirts1navy1yellow#SS222-2 4cottonV-neckcasualshirts2green1gray1white#39T-599 Pleaseshiptheordertothefollowingaddress: VickiTinelli 668WestBrookridge SanDiegoCA Hereismycreditcardinformation: Name:VickiR.Tinelli Cardtype:AmericanUnion Cardnumber:2022-2402-7975 Expirationdate:01/09 Iwouldappreciateitifyoucouldcontactmetoconfirmreceiptofthisorderrequestaswemeknowtheshippingchargefortheorder. Thankyou VickiTinelli WhichproductwillMs.Tinellireceivetwoof
WorkplaceHealthTips Whenyouhearthewords"workplacehealth"whatdoyouthinkofYourassociationswiththisphrasearemostlikelynegative:stresseyestrainmusclesoreness.etc.Infactovereightypercentofworkerscomplainofsometypeofhealthproblemrelatedtotheirjob.Butitdoesn’thavetobethatway.Herearesomesimpletipsonhowtoalleviateafewofthemostcommonworkplaceailments. Stress: You’vesusceptibletostressnomatterwhatyoujobis.It’soneofthetoughestconditionstobeatandit’salsooneofthemostserious.Thebestthingyoucandoifyouexperiencefrequentorseverestressistalktoyoursupervisor.Theremaybewaystorearrangeyourscheduleoradjustyourresponsibilitiessothatyoudon’tfeelsooverwhelmed.Duringthemilderonsetofstresstakerepeateddeepbreathswhichwillhelpyoutocalmdownandconfrontthesituation. Eyestrain: Inadditiontocausingdamagetotheeyesspendingtoomuchtimeinfrontofthecomputercanleadtoheadaches.musclesorenessandgeneralirritability.Tominimizetheseproblemsremembertotakeregularbreaksfromyourcomputer.Expertsrecommendlookingawayfromthescreenforatleast20secondsevery20minutes.Alsoensurethatyourcomputerscreeniscleanandwellpositioned. GeneralDiscomfort: Forthoseofuswithofficejobswespendmostofourdaysittingdown.Remembertostandupwalkaroundortakeashortbreaksooftentokeepyourmusclesfrombecomingtootight. From:AlbertoMartinez To:DawnBojanic Subject:Tipsforimprovingworkplacehealth IjustreadagreatarticleinLivingTodayMagazineontipsforimprovingworkplacehealth.Ithinkweshoulddistributeittotheothermanagersandhavethempassitalongtotheirteammembers. Theinformationconcerningcomputermonitorswasparticularlyinteresting.Ioftenexperienceeyestrainandheadachesandthetipsinthearticleseemliketheycouldreallyhelp. Ihaveacopyofthearticleifyouneedone.Whydon’tyoulookitoverandletmeknowwhatyouthink Thanks. Accordingtothearticlewhatisthecauseofgeneralon-the-jobdiscomfort
From:PaulRooney<rooneyhoy@speedmail.com> To:GreenMountainStationeryInc<pgmountain@qmail.com> Ihavebeenpurchasingvariousproductsthroughyourcatalogformanyyears.ForthemostpartI’vebeenquitesatisfied.HoweverIrecentlyorderedacaseof1000envelopesformybusinessandamextremelydisappointed. FirstofalltheenvelopesIreceiveddifferfromthedescriptioninyourcatalog.TheyaresupposedtobenineincheslongbuttheenvelopesIreceivedaresixincheslong.Secondtheadhesiveontheenvelopsisdefective.Iattemptedtouseadozenofthem.andnoneofthemremainedproperlysealed. AttheveryleastIwouldlikearefundforthefullcostoftheseenvelopesalongwiththeshippingcharge.ThetotalamountIpaidwas$34.68.FurthermoretheinspectionstickeronthecartonstatesthattheproductwasinspectedatyourBurlingtonwarehouse.Iwouldliketoknowhowthismistakeoccurredandrequestyourassurancethatthissortofthingwillnothappenagaininthefuture.OtherwiseIamafraidthatIwillhavetotakemybusinesselsewhere. From:SharonPark<pgreeenmountain@qmail.com> To:PaulRooney<rooneyhoy@speedmail.com> DearMr.Rooney MynameisSharonParkandIamthedirectorofqualitycontrolatGreenMountainStationery.Inc.Iwasrecentlymadeawareofyourcomplaintbyoneofourcustomerservicerepresentatives. Iwouldliketostartbyapologizingforanyinconvenienceyoumayhaveexperience.Ouraccountingdepartmentwillissueyouafullrefundof$34.68forthedefectiveenvelopes.Wewouldalsoliketoofferyoua$50giftcertificatethatcanbeusedwiththepurchaseofanyproductinourcatalog. ImustacknowledgethattherehavebeensomeproblemswithinspectionsinourBurlingtonwarehouse.Todealwiththisissuethecompanyhasdecidedthattheentireinspectingstaffwilltakepartinanintensivere-trainingprogram.Wewillreviewourprocedurestoidentifyanythingthatneedstobeimproved. Ihaveforwardedyourmessagetoourentiremanagementteamtoensurethatthisissuewillnotbeoverlooked.IamsorrythatwehavedisappointedyouandIsincerelyhopeyoucontinuetopurchaseourproducts.I’msurethiswasaone-timeincidentthatwillnothappenagain.Pleasedon’thesitatetocontactmedirectlyinthefutureifyouhaveanyquestionsorconcerns. Sincerely SharonPark Whatwasdifferentfromtheproductinthecatalog
From:AbdulMueedTasab To:ElaineRiach Subject:SurveyData Elaine I’vefinallyreceivedtheresultsofthecustomersurveyfromPublicRelations.Mostofthefindingsmatchour41buttherewereafewsurprises. Forexamplecustomersatisfactionwiththenewwarrantyofferwasfarlowerthanwethought.Apparentlymostpeoplefeelthatthelengthofthewarrantyperiodistooshort.Theeffectthatthiswillhaveonfuturesalesremains42.Ontheotherhandthecompany’snewproductreceivedahigherscorethanwepredicted. Ithinkweshouldmeettodiscussthesurveydatasometimethisweek.Pleasegetbacktomewithatimethatwouldbestfityourschedule.Ishouldbeableto43you. Thanks. 43
GlenfordManufacturingInc. OfficialCommunication From:SeanCarmichaelOperationsDepartment To:InnaTuckerSalesDepartmentManager Themonthlysalesstaffmeetinghasbeenrelocatedfromauditorium3toroom402.Auditorium3willbeundergoingrepairsfromApril8-15whichiswhyitwillbeunavailableforyourusualmeetingonthe10th. Room402containsthesameaudiovisualcapabilitiesasauditorium3butitsseatingcapacityissmaller.Itcanonlyfit65peoplecomfortablywhereastheauditoriumcandoover100. Ifthischangeisunacceptabletherearetwoalternatives.Firstauditorium2isavailableontheafternoonofthe10th.Itholdsasmanypeopleasauditorium3butithasreallyoutdatedelectronicequipmentcomparedtoauditorium3.Andsecondifthemeetingisrescheduledforafterthe15ththenewlyrefurbishedauditorium3willbeavailabletoyou. Pleasecontactmeoranothermemberoftheoperationsdepartmentifyouwishtochangeyourcurrentroomreservation. Thankyouandhaveaniceday. Thewordholdsinparagraph3line2isclosestinmeaningto.
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