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单选题

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发布时间: 1970-01-01

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1最佳选择题 3分

Passage1 Whenaconsumerfindsthatsomethingheorshebo

  • A. complain personally to the manager
  • B. show something provable in written form to the store
  • C. threaten to take the matter to court
  • D. write a firm letter of complaint to the store
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正确答案: -

本题解析: 暂无解析

2最佳选择题 3分

Passage1 Whenaconsumerfindsthatsomethingheorshebo

  • A. a shop assistant
  • B. the producer
  • C. a public organization
  • D. a store manager
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正确答案: -

本题解析: 暂无解析

3最佳选择题 3分

Passage1 Whenaconsumerfindsthatsomethingheorshebo

  • A. showing the fault of it to the producer
  • B. saying firmly it is of poor quality
  • C. asking politely to change it
  • D. explaining exactly what is wrong with it
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正确答案: -

本题解析: 暂无解析

4最佳选择题 3分

Passage1 Whenaconsumerfindsthatsomethingheorshebo

  • A. how to make the complaint have a good effect
  • B. how to settle a consumers complaint
  • C. how to avoid buying something wrong
  • D. how to deal with complaints from consumers
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正确答案: -

本题解析: 暂无解析

5最佳选择题 3分

Passage1 Whenaconsumerfindsthatsomethingheorshebo

  • A. to write to the producer
  • B. to quarrel with the manager
  • C. to warn the seller that he or she will turn to the court or a consumers organization for help
  • D. to collect several fighters to threaten the seller
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正确答案: -

本题解析: 暂无解析

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